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Homewood Suites by Hilton Palm Desert

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Homewood Suites by Hilton Palm Desert
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744 Reviews from our TripAdvisor Community

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There are newer reviews for Homewood Suites by Hilton Palm Desert
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Showing 727: English reviews
Woodland Hills, California
Reviewed 26 April 2016

Everything about the hotel was perfect- location, breakfast in the morning always appreciated, good value, clean, courteous staff. We will stay here now when we come out to the desert, which is often.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank stefanibb
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

We genuinely appreciate your positive comments about your recent stay with us. I am glad you enjoyed our spacious suites, complimentary amenities and ideal location. We look forward to your next stay with us.

westlake village, United States
Reviewed 25 April 2016

really enjoyed the room and all the amenities. Staff was very courteous and helpful. Room was spacious with great amenities. Breakfast and evening social was a nice touch, and very well done. Overall, good place, and great value for the price.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Richard T
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

I appreciate your comments about your recent stay with us. Our hotel mission is to create home away from home hotel. I will celebrate your positive feedback with my staff. Thanks again for selecting our hotel.

Phoenix, Arizona
Reviewed 24 April 2016

Very comfortable room. Nice sitting area with flat screen TV. Kitchen looked nice but we did not use it as they have a free breakfast downstairs where you can even make a nice waffle. Bedroom also had a flat screen TV. The bathroom also very nice. This was basically an overnight stay so no other amenities were used. I definitely...

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Helpful?
Thank MrsWeis
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Thank you for your recent stay with us. We appreciate your comments and will continue to provide genuine hospitality to our guest. Our central location is ideal when visiting Palm Springs. We look forward to your next stay with us.

Calgary, Canada
Reviewed 18 April 2016

We often stay at the Homewood Inn and Suites and they are generally pretty good for the price. This one was in definite need of renovations. The walls and furniture are quite dirty, lamp shades had many holes etc. However, it was cleaned each day just fine. The breakfast looked ok but bread was stale and please don't put black...

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Helpful?
1Thank susanbrodie100
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your satisfaction is very important to us and we take our commitment to our Suite Assurance Guarantee very seriously. Thank you for your feedback and we hope...

San Diego, United States
Reviewed 18 April 2016

Homewood Suites Palm Desert is a fantastic location, absolutely incredible service and cleanliness From the lobby to the pool, the fitness area to the parking lot, you would be hard pressed to find a flaw at this location. Strongly recommend for business or leisure travel.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Tom K
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

I wanted to say thanks for your recent stay here at our hotel! I am glad you felt at home. We can’t wait to welcome you home again soon!

Washougal, United States
Reviewed 17 April 2016

Our Family just finished a four night stay at this property, we were very satisfied. The room was spacious, lacking a little cleanliness. The window tracks were laden with sand, could stand a little washing. Given the windy enviornment, we understand. The room worked well for our Family of 4, I wouldn't say that it's toddler proof(but what Hotel is)....

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Helpful?
2Thank Nelson L
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

I wanted to say thanks for your recent stay here at our hotel! I was very sorry to hear that you were unhappy with the cleanliness of your suite. It is our goal to exceed the expectations of our guests. I am working with our housekeeping staff to prevent this from happening in the future. We are happy you were...

Vista, United States
Reviewed 15 April 2016

No maid service on day 1. Maid came by at 8:45 AM and was asked to come back later. She never came back. A late check-out was requested for day 2 and a 1:00 PM check out was given. At Noon, our key would no longer open the door; the lock had been changed. The furniture and amenities in the...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
1Thank Gerald L
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we’re very sorry you were unhappy with our suites. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

Long Beach, United States
Reviewed 13 April 2016

Homewood Suites was our first choice although it was $50/nite higher than a regular hotel room. At $249/nite, we were extremely disappointed in the condition of the room. It was drab, outdated, had an AC unit that was so LOUD that it sounded like a freight train (even though maintenance was called to repair it), and lacked the cleanliness we've...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
2Thank John V
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

We are sorry we were not able to provide you with a better quality of service. It is our goal at Homewood Suites to make you feel at home and provide excellent service. Your satisfaction is very important to us and we take our commitment very seriously. We will address your issues and resolve them immediately.

Calipatria, United States
Reviewed 12 April 2016

The Homewood Suites by Hilton in Palm Desert is an excellent place to stay. In all my experience Hilton hotels have always delivered on their promise of comfort, service and value. This location is easily accessed off of the 10 Freeway and very close to many of the fine restaurants and casinos in the Palm Springs area. I have stayed...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Cynthia W
Peter M, General Manager at Homewood Suites by Hilton Palm Desert, responded to this review

I wanted to say thanks for your recent stay here at our hotel! Your positive feedback is genuinely appreciated. We can’t wait to welcome you home again soon!

Bakersfield, California
Reviewed 12 April 2016

I needed a place to spend night after attending to some business in the area. Homewood Suites was close to that location and I-10 access. It met my expectations and it was priced reasonable. FYI future quests should use AAA or AARP if they have it as that will save at least 20 dollars over the travel booking coms like...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank James W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Homewood Suites by Hilton® Palm Desert California is conveniently located off I-10, only 12 miles from Palm Springs, California and just 11 miles from Palm Springs International Airport. Our hotel has a beautiful and modern look that will appeal to all visitors. Enjoy our California sun by the pool, barbecue area, putting green, local park at 30 feet from the hotel or venture outward to all the outdoor and local activities. ... more   less 

Additional Information about Homewood Suites by Hilton Palm Desert

Address: 36999 Cook St, Palm Desert, CA 92211-6066
Region: United States > California > California Desert > Palm Desert
Price Range: RM461 - RM1,829 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Palm Desert 3*
Number of rooms: 128
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com and Hotels.com so you can book your Homewood Suites by Hilton Palm Desert reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton - Palm Desert Hotel Palm Desert
Hotel Style:
#2 Best Value Hotel in Palm Desert
#2 Business Hotel in Palm Desert
#3 Romantic Hotel in Palm Desert
#4 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Palm Desert staff and other travellers.
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Questions? Get answers from Homewood Suites by Hilton Palm Desert staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suites seem to have the least amount of foot traffic. 3rd floor is also quieter.”
 of 5 bubbles JSGVan, 13 Mar 2017 | Read review
“Ask for a quiet room”
 of 5 bubbles William20142014, 18 Feb 2017 | Read review
“Always ask for upper floors”
 of 5 bubbles mike14441, 1 Feb 2017 | Read review
“Ask for a room facing the mountains.”
 of 5 bubbles E2688GHdavidd, 12 Dec 2016 | Read review
“Request room away from elevator.”
 of 5 bubbles judybO416CW, 6 Nov 2016 | Read review
5 of 5