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Marriott's Shadow Ridge I-The Villages

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1,022 Reviews from our TripAdvisor Community

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Showing 1,008: English reviews
Tucson
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 days ago NEW

Had two bedroom unit, master bedroom and attached lock off (equivalent to a hotel studio) which had a breakfast bar to fix coffee, a sitting area and table. Bedrooms are on either side of kitchen, living room, dining area which is shared, Balcony area big enough easily for 4 people. We are seniors, looking for comfort and quiet. There is... More 

Helpful?
Thank jogeocal
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Welcome back! We are happy to hear you enjoyed your stay with us at Marriott's Shadow Ridge. Thank you for your feedback and we hope you will join us again sometime soon. More 

Ocean City, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

This was our second stay at shadow ridge,both times we have enjoyed our stay.The rooms were clean with great golf club course views.Three pools ,enclave was the nicest ,the large pool has a lot of younger people .There is a quiet pool that is exactly that and small.Golf course is amazing and loved playing there.Enjoyed the restaurants in and around... More 

Helpful?
Thank mattcath2016
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Welcome back! We are happy to hear you enjoyed another stay with us at Marriott's Shadow Ridge. Hopefully you played well on the course! We look forward to your return. More 

Denver, Colorado
Level Contributor
206 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 1 week ago via mobile

Great room never stayed at a Marriott Vacation property..lots to do for kids up to adults the property is super clean BBQ' s for your use this would be great family place to do every year. Lots of pools and a great golf coarse. Nice people at check in but at concierge service the three women had no clue about... More 

Helpful?
Thank Dave L
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

We are so happy to hear you had a great time on your first Marriott Vacation Club stay, Dave! We hope you will join us again sometime. More 

Williamsburg, Virginia, USA
Level Contributor
250 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 2 weeks ago via mobile

A beautiful group of villas in the Palm Desert area that is close to Palm Springs and local attractions. There is a golf course adjacent to the compound with views from many villas. Multiple salt water pools that are quite large. There is a shuttle system available that can take you from one location to another as the complex is... More 

Helpful?
Thank Roy F
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Roy, we are happy to hear you enjoyed your stay at Marrriot's Shadow Ridge. Your feedback is important to us and we have shared it with our senior resort management. We hope you will visit again. More 

Los Angeles/Orange County, CA
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

Wonderful experience, from check-in all the way to check-out. The gentleman who checked us in, Jack, couldn't have been friendlier or more patient when I asked him about a million questions about the property. We stayed in a studio hotel-type room for one night only. Just a quick getaway from LA. However, we maximized our time at the pool bc... More 

Helpful?
1 Thank TripMember040720151
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your fantastic review! We are very happy to learn that you were able to make the most of your one night at Marriott's Shadow Ridge by taking advantage of the pool prior to your room check in and after check out! We hope that you will return to make more vacation memories with your family! More 

Mukwonago, Wisconsin
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

Great place to unwind!!! Drinks by the pool are awesome and everyone is very friendly and accommodating! We have been going back for four years and staying in the one bedroom villa...love it! Enjoy walking the beautiful manicured property every morning!

Helpful?
Thank Carla W
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Carla, we are so happy that you enjoyed your relaxation by the pool with us at Marriott's Shadow Ridge. We are delighted that we have become one of your favorite places and look forward to seeing you next time! More 

Lawrence, Kansas
Level Contributor
116 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 4 weeks ago

We spent 6 nights here in October while going to the Desert Trip concert at Coachella. For the most part, it was a very good experience and we really enjoyed our stay. Check in was very smooth and staff was extremely helpful and engaging. In fact, we knew we were going to arrive a day earlier than expected so we... More 

Helpful?
Thank countryguylawrence
MarriottVacationClub, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Hello Lawrence. Thank you for your review of Marriott's Shadow Ridge I-The Villages. We are glad you found your overall visit up to Marriott Vacation Club standards as a result of the efficient check in and the above & beyond service from resort associates, however we are sorry to learn of any concerns encountered during your dining experience and thank... More 

Richmond, California
Level Contributor
120 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 4 weeks ago via mobile

Short stay in a king studio. Room on the small side, but still comfortable. No full kitchen, so couldn't really cook onsite, just warm up outside food w/a tiny micrwave oven. Drain in sink is literally 1-inch in diameter . . . what a joke! Can barely do any sort of washing up. Oh, well, place setting was just for... More 

Helpful?
Thank Bay_Arean2
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your review about your stay at Marriott's Shadow Ridge. We appreciate your feedback as a Gold Elite Marriott Rewards Member and hope to see you again, soon. More 

Boise, Idaho
Level Contributor
218 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 4 weeks ago

Shadow Ridge is a part of Marriott Vacation Club. It's a large community surrounded by a nice golf course, pools, fitness areas, restaurants, poolside food and drink services and lots to do outside. With an activity center offering games and crafts for kids, it also offers bikes for rent, have horseshoes, shuffleboard, mini-golf and an outdoor theatre with a large... More 

Helpful?
Thank JimH_Tarheel
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Jim, we are very happy to hear that you had such a great stay at Marriott's Shadow Ridge and that your family had fun participating in our activities! We are also happy to hear that our team of associates were helpful and made you feel at home. We look forward to seeing you again! More 

Marysville, Michigan
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 27 October 2016 via mobile

We were there for an "Encore" vacation that included a sale presentation - Steven was very nice and the 90 minutes only went 120, including the post-presentation pitch. We added a night with out Destination Points and that's where we had trouble. Keys didn't work; no credit acct for charges - quite a hassle. Tried to resolve at front desk/by... More 

Helpful?
Thank jhvacations
Ali B, Customer Care Manager at Marriott's Shadow Ridge I-The Villages, responded to this review

Thank you for your review of your recent stay at Marriott's Shadow Ridge. We are so sorry to hear about your experience on your last night of your stay. Please call Customer Care at 1-800-860-9384 or e-mail customer.care@vacationclub.com so a Customer Care Manager can address your concerns. More 

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Southern California's magnificent mountain ranges serve as the breathtaking backdrop for Marriott's Shadow Ridge. Spacious villas overlook rolling fairways and sparkling lakes weaving throughout the landscape. Beautiful master suites feature a king bed and oversized soaking tub while the spacious living and dining areas, and fully kitchen offer convenience and comfort. Swing by the Faldo Golf Institute by Marriott and try your luck on the championship course. Then relax at Nick Faldo's Bar & Grill. ... more   less 

Additional Information about Marriott's Shadow Ridge I-The Villages

Address: 9003 Shadow Ridge Rd, Palm Desert, CA 92211-2057 (Formerly Marriott's Shadow Ridge)
Region: United States > California > California Desert > Palm Desert
Price Range: RM616 - RM1,777 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott's Shadow Ridge I-The Villages 3.5*
Number of rooms: 848
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Marriott, Orbitz, Odigeo and Priceline so you can book your Marriott's Shadow Ridge I-The Villages reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott`s Shadow Ridge Hotel Palm Desert
Marriotts Palm Desert
Marriotts Hotel Shadow Ridge
Marriott Palm Desert
Marriott Shadow Ridge
Marriotts Shadow Ridge
Hotel Style:
#2 Top resorts Hotel in Palm Desert
#7 Romantic Hotel in Palm Desert
#8 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Marriott's Shadow Ridge I-The Villages staff and other travellers.
24 questions
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Questions? Get answers from Marriott's Shadow Ridge I-The Villages staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing mountain and golf course...”
 of 5 bubbles mattcath2016, 22 Nov 2016 | Read review
“You have amenities available throughout the property. You have to explore.”
 of 5 bubbles JimH_Tarheel, 31 Oct 2016 | Read review
“Building 2900 or 3000 if you want close to the serenity pool (no kids).”
 of 5 bubbles Sodman, 22 Oct 2016 | Read review
“Rooms that run parallel to Monterey Avenue are fairly noisy due to the traffic. Units down near the enclaves are very quiet!”
  • Living room
  • View of living room from kitchen
  • This view overlooks the golf course and Monterey Avenue
  • Sunset over the mountains
  • View from suite entry, watching the sun come up
  • Dining/kitchen area
  • Looking along the back of the building
 of 5 bubbles AldineM, 18 Oct 2016 | Read review
“The Enclaves have a modern updated style, and The Villages more conventional. Both nice, though.”
 of 5 bubbles GailC258, 12 Oct 2016 | Read review
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