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Residence Inn Palm Desert

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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Residence Inn Palm Desert
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335 Reviews from our TripAdvisor Community

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Showing 325: English reviews
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Reviewed 1 week ago via mobile

We had to stay in the Residence Inn as our original accommodation was cancelled last minute. They were great, so accommodating and friendly. The room was brilliant, loved our balcony and spa bath. Great pool in the complex; had a lot of fun here.

Thank Dee M
Phoenix, Arizona
Reviewed 1 week ago via mobile

We stayed at the Residence Inn for our anniversary. We were very happy with our stay. The rooms were clean and comfortable and the staff was friendly and accommodating. I would definitely stay at this hotel again.

Thank cmulleneaux
Vallejo, California
Reviewed 1 week ago

Very nice, clean property. Reasonably priced and includes daily breakfast. Also Monday thru Wednesday they have free food and drinks in the gatehouse from 6:00 to 7:30. Amenities include a pool and jacuzzi, Sports court. Tennis courts, exercise room, 24 hour market in lobby, guest BBQ grill, print boarding passes, self service laundry and they will even get your groceries...

Thank DeeMi
Management response:

Dear DeeMI Was glad to hear that you enjoyed the amenities offered at our Residence inn Palm Desert property. But with that said, was disappointed to see that overall we only scored a one. Please reach out to me either by phone or email as would like to find out more about your experience and so we can improve our...

Reviewed 2 weeks ago via mobile

Very good location with ample parking, various types of restaurants within minutes drive or walk. Comes with decent hot breakfast. Receptions gal was friendly and corteous. Bed is comfortable, bathroom is clean and smells freshly made up.

Thank Alexander S
Management response:

@Alexander S Thanks for the rockin' review, glad you were able to enjoy your stay in the beautiful desert and visit some local flavor. We would like to welcome you back next time you are in the areas. Safe travels. Brett Myers General Manager

Los Angeles, California
Reviewed 3 weeks ago

We really enjoyed our stay here. Our room was delightful. It had a sitting area and a full kitchen, a swivel TV so we could use it from the couch or the bed, and a balcony. The breakfasts were very good. They included eggs, sausages, cereals, and many other tasty goodies. There were mostly families and couples here; perfect for...

1Thank marierm
Management response:

@mariem Thank you for the great review, we appreciate you taking the time to describe our hotel perfectly- our complimentary breakfast is the highlight and it sounds like you were able to enjoy it during your stay. Hope to see you next time you are in the desert. Thanks again, Brett Myers General Manager

Reviewed 3 weeks ago via mobile

I stayed at this hotel from Jan thru April 2017. The week of April 3, 2017. I placed the trash outside of my room and doubled checked to make sure that the," Do Not Disturb Sign" was outside the door and conspicuously displayed. It was! So why is it that wgen I returned later that day. The " Do Not...

Thank Anita P
Management response:

Thank you taking the time to leave your review here, we fully take guest safety into our daily operational guidelines and it appears we fell short on a few occasions and for that I do personally apologize. We have in fact changed leadership at the hotel and would like to have the opportunity to make it right in any way...

Woodland, Washington
Reviewed 20 April 2017

Cute, clean little apartment with a great kitchen, separate living room and walking distance to pool. Super friendly staff. Good complimentary breakfast and happy hour in the evenings. Very comfortable room with a little patio.

Thank lois748
Management response:

@lois748 Thanks for the kind review, we are happy you were able to enjoy our beautiful hotel. Will pass on the kudos to our wonderful team! -Brett Myers General Manager

Harrogate, United Kingdom
Reviewed 12 April 2017

Great pool, very handy location and a really good, free, breakfast. Used their well equipped laundry room and the gym was small but always empty. Breakfast was very busy at the weekends, but had some hot choices as well as freshly made waffles! Room was clean and well-equipped.

Thank ScottW0792
Management response:

@ScottW0792 Thank you for taking the time to write such a great review, we are glad you enjoyed you time in the desert with us. Come back and see us next year! Thanks again, Brett Myers General Manager

Atwater, California, United States
Reviewed 9 April 2017

I read all of the reviews on this site and was a little worried about a few of them. Then I got to the property and realized my son and I had stayed there one Easter in order to golf a different course and eat at a different restaurant each day. It was 14 yrs ago, but the studio room...

1Thank Sandra P
Seattle, WA
Reviewed 31 March 2017

First, let's talk about the location. It's reasonably close to the freeway, but quite far from the downtown points of interest. To get to the shops of El Paseo will take you 20 minutes of solid driving. There are a bunch of golf courses very close, however, so if going to one of those is your desire then you may...

1Thank RoseyL
Lois F, Front Office Manager at Residence Inn Palm Desert, responded to this review

Dear Amy: Thank you for your feedback, we see there is room for improvement and several missed opportunities. Please accept our sincere apology for any inconvenience during your stay. We have shared your feedback with our hotel team. We hope to have an opportunity to better your experience in the near future. Thank you

158 photos of this hotel

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All Traveller Photos (84)
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Hotel & Grounds (12)
Dining (6)
Pool/Beach Area (4)
Family/Play Areas (2)
Bathroom (3)
View from Room (6)
Other (11)

Management photos: Courtesy of the property manager

All Management Photos (74)
Pool/Beach Area (3)
Hotel & Grounds (8)
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Room/Suite (28)
Bathroom (1)
Dining (2)
View from Room (3)
Other (23)
04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Banquet Room

Additional Information about Residence Inn Palm Desert

Address: 38305 Cook St, Palm Desert, CA 92211-1794
Region: United States > California > California Desert > Palm Desert
Price Range: RM408 - RM1,109 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Palm Desert 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Residence Inn Palm Desert Hotel Palm Desert
Palm Desert Residence Inn
Hotel Style:
#8 Romantic Hotel in Palm Desert
#10 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Palm Desert staff and other travellers.
9 questions
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Questions? Get answers from Residence Inn Palm Desert staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Resort was nice and quiet. Two story resort no elevators so if you have mobility problems ask for a room on the 1st floor.”
DeeMi, 16 May 2017 | Read review
“All the rooms are convenient and within walking distance to pool and hotel lobby for breakfast and happy hour!”
lois748, 19 Apr 2017 | Read review
“All of the rooms backed up to the golf course seem to be quiet. Bldg 1 on the road might be noisier.”
SandraP374, 9 Apr 2017 | Read review
“Rooms close to Cook Street are horrifically noisy.”
RoseyL, 30 Mar 2017 | Read review
“Building 6 is well located by the pool, breakfast, and fire pits.”
amyptucson, 29 Mar 2017 | Read review
5 of 5
US$79* /night
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Residence InnUS$99
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Prices are for 1 room, 2 adults
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