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Residence Inn Palm Desert

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Residence Inn Palm Desert
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304 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Palm Desert
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Showing 294: English reviews
Vancouver
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 9 June 2014

Our group of 3 booked the Residence Inn as part of a package with Allegiant Air. We chose this particular hotel because the airline's website stated that a standard room included either a king or two queen beds and a sofa bed. Two queens and a sofa-bed would have suited us but when we checked in, we were told that... More 

Helpful?
2 Thank corriegal
Johnathan K, General Manager at Residence Inn Palm Desert, responded to this review

We are happy to have had you as our guests here in Palm Desert. We are always looking into ways of refreshing our breakfast buffet and will continue to strive for our guests’ satisfaction. Thank you for your comments and for sharing with us. We hope to see you again soon! More 

Huntington Beach, California
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 June 2014

I have stayed at many Residence Inns and other Marriott properties and have had hit or miss experiences with some Residence Inns. This one was a hit. The 2 bedroom suite we had in building 4 was clean, quiet and had a partial mountain/golf course view. We could sit on the balcony and watch the rabbits and road runners go... More 

Helpful?
2 Thank Bob F
Johnathan K, General Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us in Palm Desert! I am very sorry for the dirty pool/spa. We have been working with our maintenance crew and vendors to keep them as clean and as refreshing as possible. Thank you again for staying with us and sharing your experience. We hope to see you in the near future! More 

MAGALIA
Level Contributor
161 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 409 helpful votes
Reviewed 4 June 2014

Over the years we stayed at several Residence Inns and liked very few of them. This one is a remarkable exception. It is not one of the newest Residence Inns and the kitchen in our unit needs remodeling. But aside from that everything was perfect, even the service (which is far under Marriotts standard in a lot of RIs that... More 

Helpful?
1 Thank Buddy-Bear
Johnathan K, General Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us in Palm Desert! We are happy hear that you and your family enjoyed the area! We hope to see you again next time you are in the area! More 

Ahwahnee
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 May 2014

First time at this property & we'll definitely go back again. Accommodated us with no flack for early check in and second floor room. Room was spacious, well appointed, and very clean. Great hot breakfast and staff very welcoming. Nice patio and view of neighboring golf course. A short drive up Cook St. is a Ralph's market that has a... More 

Helpful?
1 Thank SUZQ1
Johnathan K, General Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us in Palm Desert! We are happy to hear that you enjoyed your stay with us! We hope to see you next time you are in the area! More 

New York, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 May 2014

My experience with this property has been quite consistent for my trips .Don't expect 5 star amenities, but rooms were clean, staff was friendly and property is maintained very well. . Overall it is a nice place to stay!

Helpful?
1 Thank Drago23
JohnathanKennedy, General Manager at Residence Inn Palm Desert, responded to this review

Thank you for continuing to be a loyal guest with us. We hope we will continue to be your hotel of choice next time you visit the area. More 

Henderson, Nevada
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 May 2014

Rooms are very nice and roomy, have stayed here a few times and have enjoyed my stays. Staff is very understanding and accomodating. Nice are with many amenities close by. Would recommend staying here and look forward to future stays here.

Helpful?
1 Thank Jeremy A
JohnathanKennedy, General Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us in Palm Desert! We are happy to hear that you enjoyed your stay with us! We hope to see you soon in the near future! More 

Port Orange, Florida
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 April 2014

My wife and I stayed at this property for the 1st time last month and it won't be our last. Esay to get to, spacious and completely stocked kitchen. Nice pool, workout facility, game room and comfy bed. TV is set up to spin from the bedroom area to the living area and kitchen.. Close to restaurants, grocery store and... More 

Helpful?
1 Thank mustfly8
Jackie H, General Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying with us in Palm Desert! We are happy to hear you enjoyed your stay. We hope we see you again soon! More 

Woodland Hills
Level Contributor
80 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 19 April 2014

Great help yourself breakfast with fresh waffles, eggs, cereal, fruit, yogurt, etc. Nice small pool and nice clean room. Only problem was that room was not ready until after 5--and they wouldn't give us a late checkout after 1.

Helpful?
1 Thank MelWacks
Jackie H, Front Office Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying and rating our property. I am sorry to hear that your room was not ready by our 4pm check in time. We will work on having rooms ready for our guest to check in on time. We hope to see you next time you are in Palm Desert. More 

Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 7 April 2014 via mobile

We had reserved the two bedroom unit for a long weekend. It was quite spacious. It lacked a couple of things: no soap to wash dishes by hand and no dvd player. There were only 4 of each: plates, glasses, utensils,... The unit was very clean and fairly close to town. I would stay here again because of the amount... More 

Helpful?
Thank joefamily44
Jackie H, Front Office Manager at Residence Inn Palm Desert, responded to this review

Thank you for sharing your stay with us. Your feedback is greatly appreciated. We hope to better serve you in the future. More 

Cleveland
Level Contributor
328 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed 30 March 2014

Very good location near I-10. Just a few minutes from Palm Desert shopping area & Palm Springs, so this is a great base location for a vacation. Rooms are very quiet & spacious. Friendly staff. Nice pool area and spacious lobby. Breakfast is better than average - real scrambled eggs and good fresh fruit. Our patio overlooked a golf course.... More 

Helpful?
1 Thank ClevelandJP
Jackie H, Front Office Manager at Residence Inn Palm Desert, responded to this review

Thank you for staying and rating our property. We are pleased to hear that you enjoyed your stay. All of our rooms are pet friendly , we do charge a pet fee of $75 plus tax for the additional cleaning procedures. We hope to see you in the near future. More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Residence Inn Palm Desert

Address: 38305 Cook St, Palm Desert, CA 92211-1794
Region: United States > California > California Desert > Palm Desert
Price Range: RM547 - RM1,827 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Palm Desert 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Residence Inn Palm Desert Hotel Palm Desert
Palm Desert Residence Inn
Hotel Style:
#8 Romantic Hotel in Palm Desert
#10 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Palm Desert staff and other travellers.
9 questions
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Questions? Get answers from Residence Inn Palm Desert staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend lower floor for elderly and easier access”
 of 5 bubbles EAA-AV8R, 7 Nov 2016 | Read review
“Ask for 2nd floor suites overlooking the golf course/mountains. The view is lovely and it was quiet.”
 of 5 bubbles MSol98, 13 Oct 2016 | Read review
“check your room before you move your luggage in.”
 of 5 bubbles Stev53, 3 Oct 2016 | Read review
“Being a member of the Marriott Rewards program will help with upgrades.”
 of 5 bubbles travel3work, 29 Aug 2016 | Read review
“Try and get a room with a view out to the golf course! Views are great!!!”
 of 5 bubbles C2970WAdanielv, 23 Jul 2016 | Read review
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