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JW Marriott Desert Springs Resort & Spa

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JW Marriott Desert Springs Resort & Spa
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2,019 Reviews from our TripAdvisor Community

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Showing 1,964: English reviews
Auburn, Alabama
Reviewed 2 days ago NEWvia mobile

Actually a 4.5 Atrium and grounds are amazing. The view was spectacular! Putting greens are so much fun and the fire pits are wonderful at night. We would have loved to have been able to enjoy a boat tour but it actually rained our entire visit. Rain in the 🌵, imagine that!? The restaurants on the grounds were very good....

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Helpful?
Thank WAREAGLE93
Portland, Oregon
Reviewed 3 days ago NEW

Stayed here for a lacrosse tournament with my wife and daughter Pros: - very nice grounds, check out the flamingos in the pond out front - Staff was excellent, helpful and professional - rooms were well appointed and clean. Comfortable beds - Starbucks on site in the lobby - no additional charge for parking Cons - very large, somewhat confusing...

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Helpful?
Thank PDXcoffeetraveler
Alexandria, Virginia
Reviewed 4 days ago NEW

Staff very friendly, big expansive property with large pool; lots around for kids; rooms were big and well-cared for; elevators are slow. We enjoyed the views from our room. Property is very big so does require lots of walking!

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Helpful?
Thank HeidiVA90
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear guest, thank you for sharing your recent stay experience. Thank you for your feedback. very much appreciate and look forward to welcome you again.

Richmond, Vermont
Reviewed 5 days ago NEW

Upscale beautiful hotel! Even though there were a zillion kids in the area for a lacrosse tourney, the staff gave us the attention we expected. Awesome live entertainment in the lounge by the sushi bar! The grounds and pools are top notch. Great service and very clean! I'd go back anytime!

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Helpful?
Thank CathyD1956
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear CathyD1956, Thank you for this great review. It's always a pleasure to hear that we exceeded our guest expectations. We look forward to your next visit!

Monticello, MN, USA
Reviewed 6 days ago NEW

The grounds--pools and golf course are beautiful. The hotel is built with rooms around a large, atrium area that includes a huge bar/meeting space. It has live music on the weekend. You enter many of the rooms from hallways around the atrium. Our room was on the 5th floor, off the atrium, with the deck door facing the 18 hole...

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Helpful?
Thank CoopyCobMN
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

CoopyCobMN, Thank you for staying with us, and thank you for your feedback. Please accept our apology for the noise disturbance your experience. Your feedback is very important to us as all feedbacks enable us to enhance other guest experience. We look forward to welcome you again in the near future.

Yorba Inda, United States
Reviewed 6 days ago NEW

JW Mariott let me down this time. We were in town for a Lacrosse tournament in which both my boys were playing in. I booked the room 4 months in advance and asked for two queen beds. I go to check in and they tell me they only have one king bed and a sofa bed. My kids are in...

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Helpful?
2Thank Felipe Z
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

FelipeZ, Thank you for taking a moment to share your recent stay experience. We are sorry to learn that we did not meet your expectation with room type. We hope we will have the opportunity to welcome you again in the future.

Bogota, Colombia
Reviewed 6 days ago NEWvia mobile

JW Marriot has no comparison. Everywhere you go, you will find yourself treated as a king or queen. This hotel is not an exception, great facilities, and is the best in everyway. It was not a surprice and not as expensive as you might think. The best hotel in the best area.

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Helpful?
Thank elizacol
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

elizacol, Thank you for this great review, truly appreciate! We are pleaded to learn that we exceeded your expectation and look forward to your next visit.

Chicago, Illinois
Reviewed 1 week ago NEW

Lovely hotel with rooms overlooking a gorgeous lake. We had a spacious balcony and truly loved our view. The grounds are fun to walk around and explore, the flamingos are a hit for sure. We had a car, so this helped with sightseeing. I don't think we'd go back because this property is so far away from town. The nightclub...

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Helpful?
Thank SarahsBackstage
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear SarahsBackstage, Thank you for taking a moment to share your recent stay experienced. We are please to read about the aspects of your stay that you found to be positive. Thank you for staying with us and we hope we will have an opportunity to serve you again.

Vancouver, B.C.
Reviewed 1 week ago NEW

I've stayed at the JW PS in November for a BMW Thermal Club driving event. The property is huge with multiple wings, a Starbucks inside of it, a nice atrium bar, swim club, golf club, shops, mini putting green, etc. It is definitely a nice property for multiple purposes and fits many. The rooms were adequately sized with enough amenities,...

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Helpful?
Thank Cary L
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Cary L, thank you for taking a moment to share your recent stay experience. Very much appreciate! and we are happy to learn you enjoted your stay. We look forward to your next visit.

A TripAdvisor Member
Level Contributor
4 reviews
3 hotel reviews
2 helpful votes
Reviewed 1 week ago NEWvia mobile

This has been our go to desert spot since staying one year for a conference. Now we come back yearly and usually more than once. During the week is usually less busy than the weekends depending on season and if there is a conference. We have stayed at the Marriott in spring and summer but prefer summer since we like...

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Helpful?
Thank A TripAdvisor Member
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Dear Guest, thank you for this glowing review and thank you for staying with us. Very much appreciate and we look forward to your next visit!

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Rockwood Grill
Rockwood Grill
Cuisines: American
Fisherman's Landing
Fisherman's Landing
Cuisines: American, Seafood, Soups, Bar, Pub
No photo provided
Oasis Poolside Bar & Grille
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Escape to your go-to desert playground. From the moment you approach the palm-lined path leading to JW Marriott Desert Springs Resort & Spa, the excitement begins. Our Palm Desert hotel has it all, including an active lobby complete with gondolas and meandering waterways, six restaurants serving everything from fresh sushi to locally sourced culinary delights, two championship golf courses, and spacious guest rooms. After an exhilarating day of playing and exploring, you may recharge at Spa Desert Springs, or soak up the sun at any of our four pools with gorgeous views of the nearby mountains. Adding to your options are an onsite fitness center, extensive tennis center and volleyball courts, and a nearby jogging path. Our JW Marriott also features 210,000 square feet of dazzling event space for weddings and conferences. Play in style, experience JW Marriott Desert Springs Resort today. ... more   less 

Additional Information about JW Marriott Desert Springs Resort & Spa

Address: 74855 Country Club Dr, Palm Desert, CA 92260
Region: United States > California > California Desert > Palm Desert
Price Range: RM1,139 - RM3,021 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Desert Springs Resort & Spa 4.5*
Number of rooms: 884
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, TripOnline SA, Travelocity, Agoda, Hotels.com and Jetsetter so you can book your JW Marriott Desert Springs Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Desert Springs Jw Marriott Resort And Spa
Desert Springs Jw Marriott Hotel Palm Desert
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs
Hotel Style:
#3 Top resorts Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#7 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Desert Springs Resort & Spa staff and other travellers.
41 questions
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Questions? Get answers from JW Marriott Desert Springs Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some of the rooms are very far away from the lobby and challenging to find”
 of 5 bubbles PDXcoffeetraveler, 21 Jan 2017 | Read review
“Corner rooms have lots of light!”
 of 5 bubbles CathyD1956, 19 Jan 2017 | Read review
“Avoid atrium rooms if possiblwe”
 of 5 bubbles CoopyCobMN, 18 Jan 2017 | Read review
“If you're looking for a good night sleep this is not the place”
 of 5 bubbles 517felipez, 18 Jan 2017 | Read review
“Ask for a room overlooking the lake.”
  • View from our room.
  • View from our room.
 of 5 bubbles SarahsBackstage, 17 Jan 2017 | Read review
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