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JW Marriott Desert Springs Resort & Spa

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JW Marriott Desert Springs Resort & Spa
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1,979 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Desert Springs Resort & Spa
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Showing 1,924: English reviews
rhnaks
Level Contributor
63 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 2 weeks ago

This is a huge resort with beautiful grounds. We had a room by the water with view of the golf course. Our room with two comfortable queen beds was spacious as was the bathroom. However, the decor in room and hallways are all looking a little dated and likely in need of reno in the next few years. We found... More 

Helpful?
Thank rhnaks
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

rhnaks, Thank you for staying with us and your review. We appreciate your feedback as all feedback enable us to enhance other guesdt experienced. More 

Deephaven, Minnesota, United States
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago via mobile

I came out to visit my wife who was on a business trip and first thing I noticed were how old and dated the rooms looked. The first day I arrived I really liked how the hotel bell service, they were attentive & help a lot. Then I ran into the B team is what I would call them who... More 

Helpful?
1 Thank Kevin W
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Kevin W. We appreciate all feedbacks as they enable us to enhance other guest experience. Your feed back will be shared with the appropriated manager. Thank you for staying with us. More 

Chicago
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

It was lovely but my friend had a massage reservation and she kept waiting to be called and she never was. They were short a masseuse. They did apologize and made an exceptional offer for a free massage for her with gratuities, paid for lunch for all of us wine included. It was excellent service from the beginning to end.... More 

Helpful?
Thank skinurse
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

skinnurse, Thank you for sending along your review. We are happy to hear that a resolution to your spa experience exceed your expectations. We look forward to your next visit. More 

Richmond Hill, Canada
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 2 weeks ago

Our company had a business conference at this hotel a couple weeks ago and had an excellent time at this hotel. The hotel property is very nicely manicured with plenty of amenities. Food was quite good, the hamburgers at the grill was spectacular. Prices for the burgers were surprisingly fair for a JW Marriott. Rooms were "average" for a JW,... More 

Helpful?
Thank coolspot18
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

coolspot18, Thank you for staying with us while attending your conference. We greatly appreciate your feedback and was very pleased to learn that you enjoyed the resort amenities. Whether business or pleasure we look forward to welcome you again in the near future. More 

Vancouver, B.C. Canada
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago via mobile

We alternate between the Omni, Ritz Carlton and the Marriott and always rate this the best out of the three ( Ritz a very close second ) but because of price the edge goes to Marriott Desert Springs. Staff, Ambience and pool can't be beat. If your lucky enough to enjoy there holiday buffet, it is not to be believed.... More 

Helpful?
Thank westvaner
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

westvaner, Thank you for your review. It is always a pleasure to see positive reviews on TripAdvisor; so greatly appreciate it. We look forward to welcome you back in the near future. More 

Benbrook, Texas, United States
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 3 weeks ago

Attended a conference here. Beautiful property with friendly staff. Pools are lovely. Several shops and restaurants on property. The resort is very large though, so lots of walking to get from room to lobby or meeting rooms. Rooms are nice--separate tub and shower in bath. Beds were VERY firm. Golf course on property looked very nice but I'm not a... More 

Helpful?
Thank Crramsey
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Crramsey, Thank you for your review. it is always a pleasure to see positive feedbacks. Very much appreciate! We are happy to hear your enjoyed your stay while attending your conference and whether for business or pleasure to look forward to host you again in the near future. More 

Concord, California
Level Contributor
96 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 3 weeks ago via mobile

Spent 4 days here for a conference. The resort is beautiful. There are tropical birds around the atrium and the views of the surrounding mountains at sunset are lovely. The pools are nice. The room was clean and the decor was current. The service is excellent. I had a billing error that was immediately corrected. Try the sushi bar in... More 

Helpful?
Thank StephM724
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

StephM724, We are delighted to hear you enjoyed your stay with us while attending your conference. We appreciate your feedback and look forward to welcome you again whether for business or pleasure. More 

West Palm Beach, Florida
Level Contributor
3 reviews
Reviewed 3 weeks ago

I came here for a work conference last week. The hotel and staff did really well at accommodating our very large group. The staff were on top of it! I was very impressed with their ability to keep up with our demands. The bars were fully stocked with enough people to keep drinks in our hands. I felt like we... More 

Helpful?
Thank brockherron
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

brockherron, Thank you for this glowing review, we are so pleased to learn that you enjoyed your stay with us while attending you conference and we hope whether for business or pleasure we will have the opportunity to host you again. More 

Bristol, United Kingdom
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 3 weeks ago

Overall the resort is very impressive and an interesting place with lots of attractions, but it is HUGE and takes a while to get your bearings! The staff were extremely helpful and friendly though. Food from room service was great quality and quickly arrived, but as per usual in the USA (which not everyone from outside the USA is prepared... More 

Helpful?
Thank Helen W
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Helen W, We appreciate your feedback and we are delighted to hear you enjoyed your stay while attending your conference. whether for business or pleasure we look forward to welcome you again. More 

Green Bay, WI
Level Contributor
79 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 3 weeks ago via mobile

I attended a work conference here. The hotel is grand. The lobby is beautiful. The pools and outdoor lagoons are great. The whole resort is a world away from just another hotel. It was truly a resort. I had a nice room over looking the pool, lagoons and golf course with a sizable balcony. My room was standard but nice.... More 

Helpful?
Thank klvaile
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

klvaile, Thank you for sending along your review on recent stay with us. We are happy to learn you were able to enjoy the resort amenities while attending your conference. We look forward to welcome you again whether for business or pleasure. More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Rockwood Grill
Rockwood Grill
Cuisines: American
Fisherman's Landing
Fisherman's Landing
Cuisines: American, Seafood, Soups, Bar, Pub
No photo provided
Oasis Poolside Bar & Grille
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Escape to your go-to desert playground. From the moment you approach the palm-lined path leading to JW Marriott Desert Springs Resort & Spa, the excitement begins. Our Palm Desert hotel has it all, including an active lobby complete with gondolas and meandering waterways, six restaurants serving everything from fresh sushi to locally sourced culinary delights, two championship golf courses, and spacious guest rooms. After an exhilarating day of playing and exploring, you may recharge at Spa Desert Springs, or soak up the sun at any of our four pools with gorgeous views of the nearby mountains. Adding to your options are an onsite fitness center, extensive tennis center and volleyball courts, and a nearby jogging path. Our JW Marriott also features 210,000 square feet of dazzling event space for weddings and conferences. Play in style, experience JW Marriott Desert Springs Resort today. ... more   less 

Additional Information about JW Marriott Desert Springs Resort & Spa

Address: 74855 Country Club Dr, Palm Desert, CA 92260
Region: United States > California > California Desert > Palm Desert
Price Range: RM1,032 - RM2,225 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Desert Springs Resort & Spa 4.5*
Number of rooms: 884
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Orbitz, Cancelon, Expedia, Hotels.com, Odigeo and Jetsetter so you can book your JW Marriott Desert Springs Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Desert Springs Jw Marriott Resort And Spa
Desert Springs Jw Marriott Hotel Palm Desert
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs
Hotel Style:
#3 Top resorts Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#7 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Desert Springs Resort & Spa staff and other travellers.
39 questions
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Questions? Get answers from JW Marriott Desert Springs Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room overlooking the pools, balcony to sit and watch the sunset”
 of 5 bubbles Tourist894, 17 Nov 2016 | Read review
“Ask for a room that's not part of the main hotel (in the atrium area), self-park”
 of 5 bubbles PhillykeithTravelGuy, 16 Nov 2016 | Read review
“I dont think there is a bad room to stay here.”
 of 5 bubbles 186barbc, 14 Nov 2016 | Read review
“Spa was great. Did not see the rooms”
 of 5 bubbles skinurse, 13 Nov 2016 | Read review
“rooms above and around the lobby can be noisy if there is a lot of activity at the bar.”
 of 5 bubbles brockherron, 10 Nov 2016 | Read review
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