We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

JW Marriott Desert Springs Resort & Spa

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
JW Marriott Desert Springs Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,983 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for JW Marriott Desert Springs Resort & Spa
See the most recent reviews
Showing 1,928: English reviews
Reviewed 15 December 2014

Recently stayed hear for one and 1 day. I have stayed in many JW Marriot Hotels but this, for whatever reason, in the room only, fell way short of usual JW Marriot finishes and quality. The team-members were very good, as were the public areas with a beautiful atrium ,very nice bar/lounge and Front Desk. The room TV options were...

 Report
Helpful?
3Thank Willie B
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Thank you so much for your detailed feedback on our resort. I greatly appreciate constructive imputs as we are always looking to address our guest's concerns. I am thrilled to hear that you enjoyed many of the resort's amenities and I hope to welcome you back to Palm Desert in the near future.

Los Angeles, California
Reviewed 14 December 2014

Recently updated, clean, quiet, spacious. Two room suite was very nice. Full kitchen, two bathrooms. Excellent value for the price. Free breakfast, free wifi. Close to everything, restarants, grocery store, freeway access. Friendly staff. Nice balcony. Will stay here again.

 Report
Helpful?
Thank Sbd0512
Rancho Santa Margarita, California
Reviewed 8 December 2014

All I want to say is that Martha and her crew were awesome. I've never been treated so well. Breakfast was great. The lunch at Fisherman's was great too. The waitress and hosts at the Restaurant were very nice as well. Check in and out was very quick too.

 Report
Helpful?
Thank William C
Los Angeles, California
Reviewed 4 December 2014

PROS: the resort is extremely large that you never have to leave once you check-in. They have several restaurants, a great lobby bar, golf, shopping, night club/lounge and a fun pool scene. CONS: the resort is so massive that customer service isn't great. The rooms are just okay, two of our four rooms were not fully cleaned. Pool scene is...

 Report
Helpful?
2Thank RoccoRoccoLA
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Thank you so much for your detailed feedback on our resort. I greatly appreciate constructive inputs as we are always looking to address our guests concerns. I am thrilled to hear that you enjoyed many of our resort amenities and I hope to welcome you back to the JW Marriott Desert Springs Resort & Spa very soon.

Langley Bc
Reviewed 3 December 2014

Check in: Fast and friendly service. We really appreciated the ice cold lemon water in the lobby. We were upgraded to a lagoon/pool view at no extra charge. Room: Very comfortable bed and bed linens. Our room was very clean and we loved that we had a view of the pool and lagoon from our balcony. We were only there...

 Report
Helpful?
Thank JCCaronas
Big Bear City, California, United States
Reviewed 3 December 2014

J.W. Marriott is a central meeting point for family reunions. We love the swimming pools, golf courses, boat rides and beautiful resort animals. It is luxurious without being ostentatious and the Rockwood Grill has delicious food. We love it and will definitely return in the future.

 Report
Helpful?
Thank Pam P
San Diego, CA
Reviewed 3 December 2014

My family of 5 from San Diego gets to the Palm Springs area about once every two years. As a change of pace, instead of Rancho Las Palmas, we decided to try the Marriott Resort instead. We arrived early (about noon) and the room was not ready (which we expected was the case) but they offered us free drinks at...

 Report
Helpful?
1Thank PowayDad
Rossville, Georgia
Reviewed 2 December 2014

First, let me state this hotel has beautiful landscaped grounds and some extra's that I really enjoyed such as the gorgeous tropical birds at the bottom of the stairs in the lobby. Second, I hate to write anything bad! but the truth is the truth, no matter how many good reviews you read that are stacked at the top of...

 Report
Helpful?
6Thank Rossvegas2013
esther f, Guest Relations Manager at JW Marriott Desert Springs Resort & Spa, responded to this review

Thank you for sharing the details of your stay with us. I have shared with my management team the specific issues you identified with your room request and front desk arrival experience. Please accept my sincere apology as I know we are much better than what you encountered. I greatly appreciate your feedback as we continue to look for opportunity...

Birdsboro, Pennsylvania
Reviewed 2 December 2014

This hotel is amazing. It is huge and covers everything you can possibly want in a resort! I stayed here for a hockey tournament during Thanksgiving. The rooms are very clean and the bedding is very comfortable. My room had an amazing view of the mountains and palm trees. This hotel has a boat in the middle of the hotel...

 Report
Helpful?
Thank Sealiz29
San Diego
Reviewed 1 December 2014

I'm Platinum in Marriott, so they are always good to me in terms of rooms, etc. However today one of the exceptional employees truly went above and beyond. We had brought bikes and one set of tires was flat on the early morning of 11/30. The bellman on duty took out a compressor and was so helpful to us in...

 Report
Helpful?
Thank Tropics_chick

1,070 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (891)
Viewed
Hotel & Grounds (242)
Viewed
Pool/Beach Area (72)
Viewed
View from Room (84)
Viewed
Room/Suite (97)
Viewed
Dining (30)
Viewed
Business Centre/Function Rooms (4)
Viewed
Bathroom (24)
Viewed
Family/Play Areas (1)
Viewed
Other (337)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (179)
Viewed
Business Centre/Function Rooms (3)
Viewed
Hotel & Grounds (35)
Viewed
Room/Suite (83)
Viewed
Bathroom (6)
Viewed
Dining (4)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (46)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Palm Desert
1.4 km away
The Westin Desert Willow Villas
0.5 km away
Marriott's Desert Springs Villas II
4.5 km away
Hyatt Regency Indian Wells Resort & Spa
Show Prices
Show Prices
Show Prices
4.6 km away
Omni Rancho Las Palmas Resort & Spa
8.9 km away
The Ritz-Carlton, Rancho Mirage
The Ritz-Carlton, Rancho Mirage
#2 of 8 in Rancho Mirage
786 reviews
8.8 km away
La Quinta Resort & Club, A Waldorf Astoria Resort
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Rockwood Grill
Rockwood Grill
Cuisines: American
Fisherman's Landing
Fisherman's Landing
Cuisines: American, Seafood, Soups, Bar, Pub
No photo provided
Oasis Poolside Bar & Grille
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Escape to your go-to desert playground. From the moment you approach the palm-lined path leading to JW Marriott Desert Springs Resort & Spa, the excitement begins. Our Palm Desert hotel has it all, including an active lobby complete with gondolas and meandering waterways, six restaurants serving everything from fresh sushi to locally sourced culinary delights, two championship golf courses, and spacious guest rooms. After an exhilarating day of playing and exploring, you may recharge at Spa Desert Springs, or soak up the sun at any of our four pools with gorgeous views of the nearby mountains. Adding to your options are an onsite fitness center, extensive tennis center and volleyball courts, and a nearby jogging path. Our JW Marriott also features 210,000 square feet of dazzling event space for weddings and conferences. Play in style, experience JW Marriott Desert Springs Resort today. ... more   less 

Additional Information about JW Marriott Desert Springs Resort & Spa

Address: 74855 Country Club Dr, Palm Desert, CA 92260-1961
Region: United States > California > California Desert > Palm Desert
Price Range: RM1,027 - RM2,289 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — JW Marriott Desert Springs Resort & Spa 4.5*
Number of rooms: 884
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo, Hotels.com, Cancelon, Orbitz and Jetsetter so you can book your JW Marriott Desert Springs Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Desert Springs Jw Marriott Resort And Spa
Desert Springs Jw Marriott Hotel Palm Desert
Jw Marriott Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Jw Marriott Desert Springs
Hotel Style:
#3 Top resorts Hotel in Palm Desert
#4 Business Hotel in Palm Desert
#7 Family Hotel in Palm Desert
#9 Romantic Hotel in Palm Desert
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Desert Springs Resort & Spa staff and other travellers.
39 questions
Ask a question

See all questions (39)

Questions? Get answers from JW Marriott Desert Springs Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room overlooking the pools, balcony to sit and watch the sunset”
 of 5 bubbles Tourist894, 17 Nov 2016 | Read review
“Ask for a room that's not part of the main hotel (in the atrium area), self-park”
 of 5 bubbles PhillykeithTravelGuy, 16 Nov 2016 | Read review
“I dont think there is a bad room to stay here.”
 of 5 bubbles 186barbc, 14 Nov 2016 | Read review
“Spa was great. Did not see the rooms”
 of 5 bubbles skinurse, 13 Nov 2016 | Read review
“rooms above and around the lobby can be noisy if there is a lot of activity at the bar.”
 of 5 bubbles brockherron, 10 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay