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Holiday Inn Express Palm Desert / Rancho Mirage

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Holiday Inn Express Palm Desert \/ Rancho Mirage
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443 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Palm Desert / Rancho Mirage
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Showing 413: English reviews
London, Canada
Reviewed 22 January 2017

This is a three story building with 129 rooms and suites. The rooms are small but clean and compact. There is free self parking, free breakfast, free wifi and does allow pets, maximum of 2 per room @ $25.00 per night. There is an outdoor pool and tennis court. The location is good as it is in an area that...

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Helpful?
1Thank Maureen S
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear Maureen S, Thank you for sharing your experience on TripAdvisor! The Holiday Inn Express Palm Desert strives to provide stellar service to each and every one of our guests and we are pleased to read that we were able to make a memorable impact during your stay despite the ongoing lobby renovation. Yes, we are dog friendly !! Again,...

San Jose, California
Reviewed 20 January 2017

We were there during construction but it was fine. The rooms are small, but there is a lot of attention to detail. Beds and pillows were super comfortable. Nice coffee maker, outlets in all the right places, large shelf for luggage. Husband is handicapped and we had room 129 (ADA room) which is a bit noisy before 10PM and after...

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Helpful?
1Thank food_nut
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear food_nut, I would like to first thank you for staying with us and sharing your view of our newly renovated rooms on Trip Advisor. Comments like these make us feel proud and be happy to be part of the Holiday Inn Express Palm Desert. Again, thank you for the five points review~Luis

Tulsa, Oklahoma
Reviewed 18 January 2017

I had never been in ANY hotel that had wood floors! No kidding. Nice throw rug in between the beds and that was the only carpet surface. I guess because of all of the sand in the area? We stayed here for four nights and everything was good. Some noise one night - but that was the only negative. The...

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Helpful?
1Thank TYLERJOE
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear TYLERJOE, We loved reading about your stay at the Holiday Inn Express Palm Desert. Thanks for pointing out our newly renovated rooms and convenient location. We are very happy that your experience was excellent. It was our pleasure to serve you. We look forward to your next visit. ~Luis

Naperville, Illinois
Reviewed 18 January 2017

We knew there were renovations when we booked, but through the dust our stay was fine! Daniel greeted us the first evening and every evening of our stay at the front makeshift desk with such a smile and warm and inviting personality. He changed our room before we knew we should based on our length of stay and we were...

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Helpful?
1Thank VKK69
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear VKK69, Thank you for taking the time to post this great review. It was a pleasure have served you during your visit to the Holiday Inn Express Palm Desert. I am very pleased to hear that Daniel took such great care of you. We take pride in delivering great service and he always “knock it out of the park”....

San Diego, California
Reviewed 7 January 2017

I picked this hotel for a New Year's Eve weekend get-away. Online reviews rated it as more than acceptable. And, I've previously had good experiences at other Holiday Inn Express locations where the rooms were very nice. I booked through Expedia. The rate was fair for high season in the Palm Springs area, but I was given no warning about...

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1Thank njtraveling41
IHGService, Guest Relations Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear njtraveling41, Thank you for sharing the details of recent stay with us. I'm grateful to you for choosing to spend New Year's Eve at our property. Although it is great to know that you had pleasant encounters with our cordial hotel staff members, I'm disappointed to learn about the challenges that you had to go through because of the...

Belize
Reviewed 4 January 2017

I stayed here 3 nights early December. The room was nice and clean and all staff were very friendly and helpful. They even received a delivered package for me two days before my arrival and held it for me until I got there. The breakfast was awesome with a great selection and variety of both hot and cold foods. The...

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Helpful?
1Thank jmrhb
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear jmrhb, You willingness to share your thoughts is appreciated. We are glad to see that you left some feedback on what you liked as well as what fell below your expectations. We regret that you were not informed about our lobby renovations when you booked your room despite special announcements posted in our web-site and booking partners websites. We...

Palatine, Illinois
Reviewed 4 January 2017

We stayed at the HIE in Palm Desert on Christmas Eve. The hotel is well located & very accessible. It is, however, mid renovation-much to our surprise. The lobby was torn up as was the breakfast area. Our room had been completed but our daughter's had not been. The new decor is contemporary, simple, & clean but not cold. There's...

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Helpful?
Thank nanag70
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear nanag70, Thank you for your detailed review! We very much appreciate the feedback and it not only helps the hotel but provides a great guide for future travelers to our hotel and area! We are currently finishing up lobby area and should be done by end of January. We have posted on our website an announcement and we also...

Los Angeles, California
Reviewed 3 January 2017

Staff and room all top notch except shower curtain missing which we made bathroom quite wet. Caveat: One bedroom "suites" are actually long rooms without a door between the sections. Still a well kept and run place to stay.

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Helpful?
Thank cforfar
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear cforfar, Thank you for staying with us and taking the time to leave a review. We are glad you had a good experience. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. The hotel offers regular king and double bed rooms, Also, Executive...

California
Reviewed 2 January 2017

We stayed one night while passing through. We thought that the room was a little expensive for the quality. Staff was very nice and rooms were clean. Try to get a room on the oposite side from the Freeway. I-15/10 is extremely busy and noisy.

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Helpful?
Thank BrianandKristi
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear BrianandKristi, Thank you for reviewing our hotel, It is always great to get feedback from our guests about their stay with us.~Luis

Oliver, Canada
Reviewed 1 January 2017 via mobile

Under renovation right now but a very nice place to stay. A little dated the room we were in but it had a balcony that was nice. Great beds. Best part was no noise and the place was full. Standard breakfast and dog friendly. Staff very friendly and they remembered me from the day before. I would have no problem...

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Helpful?
Thank 645pro
Luis V, General Manager at Holiday Inn Express Palm Desert / Rancho Mirage, responded to this review

Dear 645pro, Thank you! We are delighted to read such a nice review. All our staff are dedicated to offer the ultimate all inclusive experience and it is rewarding to know that we are achieving our main goal – Your satisfaction!~Luis

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Palm Desert Rancho Mirage/Golf Hotel, directly in the city of Palm Desert, is in the heart of the 'World Capital of Golf'. This award winning quality Palm Desert hotel, known for its 'friendly and helpful staff,' awaits your next visit to Palm Desert, California. Stay where the leaders stay. Players from the PGA, LPGA and Senior PGA have made this hotel their home away from home. The Holiday Inn Express hotel is centrally located to over 120 'world class golf courses' and Coachella Valley's corporate community. Minutes from El Paseo, Palm Desert's renowned Shopping District, the Living Desert, Desert Willow & Indian Wells Golf Resorts, famous Palm Desert restaurants, the Bob Hope McCallum Performing Arts Center, Indian Wells Tennis Gardens, La Quinta Art Festival and world famous Palm Springs. When you are ready to unwind, take advantage of our large heated pool and spa, play an invigorating game of tennis or shuffleboard or workout in the executive gym. All rooms have semi-private patios or balconies. Start your day off right with our complimentary Express Start breakfast. In addition to breakfast, watch the events of the day on the 47' plasma screen TV and notice the new decor that includes fine leather furniture and granite throughout.The Hotel is undergoing lobby renovation from November 1st to January 31st,2017 ... more   less 

Additional Information about Holiday Inn Express Palm Desert / Rancho Mirage

Address: 74675 Highway 111, Palm Desert, CA 92260-3803
Region: United States > California > California Desert > Palm Desert
Price Range: RM381 - RM948 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Palm Desert / Rancho Mirage 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Holiday Inn Express Palm Desert / Rancho Mirage Hotel Palm Desert
Holiday Inn Palm Desert
Palm Desert Holiday Inn
Hotel Style:
#3 Business Hotel in Palm Desert
#9 Family Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Palm Desert / Rancho Mirage staff and other travellers.
2 questions
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Los Angeles, California
7 months ago

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Questions? Get answers from Holiday Inn Express Palm Desert / Rancho Mirage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool view- get one further down the corridor. Ours overlooked a pump area and it was loud. Too loud to sit on the balcony.”
 of 5 bubbles F4899XPmaryr, 23 Mar 2017 | Read review
“Try to book a room facing the pool as we faced the highway and it could get a little noisey”
 of 5 bubbles 101karinf, 10 Mar 2017 | Read review
“Choose a room away from lobby and elevator”
 of 5 bubbles food_nut, 19 Jan 2017 | Read review
“Any hotel - stay on the top floor to avoid people jumping on your head at night!”
 of 5 bubbles TYLERJOE, 17 Jan 2017 | Read review
“2nd floor or above, all rooms have balcony's!”
 of 5 bubbles VKK69, 17 Jan 2017 | Read review
5 of 5