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Courtyard Palm Desert

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Courtyard Palm Desert
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231 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Independence, Missouri
Reviewed 6 days ago NEW

I have stayed at this hotel 4 times in the last 6 months. That should tell you something. The staff is friendly but not overbearing. The rooms are newer, clean and well laid out. There is a complimentary refrigerator in the room, which is always a nice plus. There is plenty of parking near the many exit doors. The location...

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Helpful?
Thank Sherry S
Chesterfield, Missouri
Reviewed 6 days ago NEWvia mobile

Courtyards are always reliable. no drama and no surprises. This one is largely the same but with a critical deficiency- the wifi sucks in rooms and in the lobby. It's also located in a crappy cell area so you're going to hate trying to use your phone or tablet. Other than that it's a perfectly fine Courtyard.

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Helpful?
Thank edworms
Management response:

Hello, I am sorry for your experience with our internet. I am not sure why your signal was so bad. In the future all hotels have a help desk that can assist you. As for your cell phone carrier, I was made aware that several of the network carriers have towers down due to the recent bad weather. Regards,

Pittsburgh, Pennsylvania, United States
Reviewed 3 weeks ago

Nice hotel, right off the exit. The pool looks great but too cold for us to enjoy. The rooms were fine, clean and comfortable, a little older. Good access to the highways. Would stay here again. Would recommend.

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Helpful?
Thank KimCarlKids
San Francisco, California
Reviewed 4 weeks ago

This Courtyard is not at all bad, but could be better. It's a fairly large facility and well located. The rooms are mostly comfortable, but could use some improvements - especially considering that they appear to be recently refurbished. Here are the pros & cons, in my opinion: Pros: * Even during prime season, the prices are reasonable. * Fairly...

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Helpful?
2Thank BabsDan
Management response:

Dear Good Location, Thank you for your positive comments. I am sorry that you feel our pillows were too firm. his might be due to them being replaced in November with the Courtyard by Marriott required pillows. Thanks again for the time you took to relay your thoughts. Regards, Dan

Reviewed 20 December 2016 via mobile

We spent the weekend at this hotel. It was quite, the rooms were exceptional, the staff was great. I was created as an elite member. The staff made sure my stay was great. I'll return to this hotel in the future. It was wonderful.

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Helpful?
Thank Rick B
Incline Village, Nevada
Reviewed 28 November 2016

Good parking, quiet, our bathtub won't drain properly, decor-cabinets ugly, lots of outlets for your electronic devices, bathroom door opening awkward-cramped, nice lobby area with overpriced bistro breakfast goodies, micro-in rooms, refrigerator, wifi, Would visit again

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Helpful?
Thank SamB29
Chicago, Illinois
Reviewed 11 November 2016

Came to town for a formal event at a nearby luxury hotel but that facility was full and we needed something nearby. We had everything we needed here and check-in was quick and efficient. I needed an iron and ironing board for my suitcase crushed gown and it was right at my fingertips, no need to call anyone or wait...

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Helpful?
1Thank mylar
Pittsburgh, Pennsylvania
Reviewed 10 November 2016

We liked this hotel; up to usual Courtyard standards, centrally located in Palm Desert, adjacent to a Residence Inn and an Applebee's was next door. Very good beds, no parking fee, usual Courtyard fare in dining area.

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Helpful?
Thank Steven S
Palm Springs, California
Reviewed 1 November 2016

I stayed here for one night over Desert Trip Weekend 1. The building itself was average, I understood that it had just gone through a renovation. At the front desk they were qucik with checking me in and the only complaint was that when i asked if they could add my SPG number to get my points, the girl at...

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Helpful?
1Thank AshleyMY89
Thousand Oaks, CA
Reviewed 20 October 2016

I stayed here a few years ago, and it was ok, but this time I'm glad my husband had a certificate for a free room. If I actually had to pay $250 to $300 for this room I would be really disappointed. The room decor looks old. Maybe it's supposed to be "Retro" Not great. No Amenities at all, only...

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Helpful?
Thank sumarielu
Management response:

Dear Sumorielu, Thank you ever so much for your comments. I am truly sorry for the inconvenience that you experienced. We are the new owner/operator of both Palm Desert Properties as of October 7, 2016 and have a full renovation and improvement plan scheduled. Hopefully we will see you in the future to show off our property. Warmest regards, Dan

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Palm Desert

Address: 74895 Frank Sinatra Dr, Palm Desert, CA 92211-2055
Region: United States > California > California Desert > Palm Desert
Price Range: RM623 - RM1,677 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Palm Desert 3*
Number of rooms: 151
Reservation Options:
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Also Known As:
Courtyard Palm Desert Hotel Palm Desert
Marriott Palm Desert
Palm Desert Marriott
Palm Desert Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Palm Desert staff and other travellers.
4 questions
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Rancho Cucamonga, California
Creedmoor, Texas
1 month ago
Toronto, Canada
2 months ago
Monrovia, California

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Questions? Get answers from Courtyard Palm Desert staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room that does not face Frank Sinatra Drive”
 of 5 bubbles BabsDan, 27 Dec 2016 | Read review
“No special location, southside overlooks pool, parking good”
 of 5 bubbles SamB29, 27 Nov 2016 | Read review
“Central rooms have an obstructed view of the mountains.”
 of 5 bubbles mylar, 10 Nov 2016 | Read review
“Stay away from Frank Sinatra Drive”
 of 5 bubbles sumarielu, 19 Oct 2016 | Read review
“Very relaxing large courtyard and pool area”
 of 5 bubbles AussiesvisitUSA, 2 Jul 2016 | Read review
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