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Embassy Suites by Hilton Hotel Palm Desert

PricelineUS$66*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$98*
US$66*
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US$98*
US$98*
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Embassy Suites by Hilton Hotel Palm Desert
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869 Reviews from our TripAdvisor Community

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Showing 859: English reviews
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Kirkland, Washington
Reviewed yesterday NEW

We stayed here for 6 days while we were in a golf tournament. First the positives: The lobby is beautiful and the room air conditioner worked well but that's about it. The rooms are in poor repair. The rugs are fraying, the blow dryer didn't work. All the ice machines were out of order except for one that was across...

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Helpful?
Thank hoppie50
San Diego, California
HOTEL’S FAVOURITE REVIEW
Reviewed 23 March 2017 via mobile

I stayed here for a weekend during a guys trip to the desert. This hotel doesn't look like your typical Embassy Suites on the outside. The usual open center area of the hotel is actually open air and the pool is there. There are lots of grassy areas with chairs and a bar / dining area on one end. This...

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Helpful?
1Thank Josh R
About Hotel's Favourite Review
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Thank you Josh R for the great review of our hotel and our service! Thank you for acknowledging Daniel and our staff for the great service they provided for you! We appreciate your loyalty and we hope to welcome you back. Thank you again.

Ventura, California
Reviewed 4 days ago NEW

The staff was friendly and helpful and the complimentary breakfast was excellent. However, the suite was a mess. The carpeting was sticky, there were cobwebs on the ceiling, the bathroom door didn't lock, the toilet didn't flush and was stained, the bottom of the bathroom door was warped with wood rot, and the grounds were not maintained at all.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Michael T
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Dear Mr. Michael T Thank you for your feedback. We sincerely apologize that we weren't able to deliver what you have come to expect of our Brand. We are actively working with our housekeeping team to make sure these concerns are addressed. Thank you again for your honest feedback and we hope we will welcome you soon. Sincerely, Guest Relations...

London, United Kingdom
Reviewed 6 days ago NEWvia mobile

Wait for check in over an hour, managers reception disgusting, room service staff member dropped our food on the ground and tried to re plate and serve it (only stopped when I caught them in the act). Dirty service trays left for days outside rooms - cockroaches everywhere at night. Security hammering our door late at night for no reason...

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Helpful?
Thank cd95
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Good afternoon cd95 Thank you for your comments. We sincerely apologize that your stay was not enjoyable. Our goal is always to make sure your stay is a great experience. Please call us at your convenience and we can further discuss your stay with us. Thank you

Saint Charles, Illinois
Reviewed 6 days ago NEWvia mobile

Very nice hotel for my business stay. Rooms were modern and clean. Nice and quiet too Staff was friendly and professional Pool area was just ok but I wasn't there for relaxing There are a few nice restaurants close by too Hotel is about 25 minutes from airport I would recommend them for a business or family stay

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Helpful?
Thank lope1430
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Thank you for your great review lope1430! We hope we will welcome you back soon.

San Diego
Reviewed 1 week ago NEW

This property is aging. I have been coming here for quite awhile and now it's just looking dated as well as worn down a bit more than I am used to for Embassy Suites. The people are all very nice, service was good at the happy hour and breakfast, and the rooms were clean. It just needs some TLC such...

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Helpful?
Thank dafsmith57
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Good afternoon dafsmith57 Thank you for your feedback. We will share your comments and see what we can do to improve. We hope to welcome you back soon.

Reviewed 1 week ago via mobile

From the big rooms to the complimentary breakfast, this hotel is just perfect for festivalgoers. Service at the lobby is also very helpful. Even if you are not going to a festival this is a pretty enjoyable place.

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Helpful?
Thank Hugo E
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Thank you Hugo E for your favorable review! We appreciate your business and hope you choose us again for next year's festival!

Reviewed 1 week ago

This hotel is located next to recycling station with homeless people in constant attendance. The breakfast is terrible, the pool is dirty and I got bites in the room. Not sure what they were from but just saying, don't want to repeat that. The lobby looks great but the rest of the hotel is tired and dark. Just overall so...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
2Thank lauradJ6378VN
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Good afternoon lauradJ6378VN Thank you for your review. We sincerely apologize that your stay was not the best experience. Please give us a call at your convenience to further discuss your stay. Our goal is always to make sure your stay is a great experience. Thank you again for your comments.

San Diego, California
Reviewed 1 week ago

Carpet was dirty. Air conditioner didn't work the last day of stay. Fans were sent but left room stuffy, hot, and smelly. Room safe didn't work. Response received was- "we are sorry. They don't work right now!"

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Marianne U
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Good afternoon Marianne U Thank you for your comments. We appreciate the feedback and the opportunity to share them with our team. We intend to address them and improve our product immediately. Your feedback is crucial to our success. Thank you.

Reno, Nevada
Reviewed 1 week ago

Been coming to this Embassy Suites since 1983 - have seen several redos - this one is awesome - the gym is great - food still top notch - last stay ( November 2016) the matresses were bad -very uncomfortable - this time the one that I was on was good .....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank timtS4571LJ
EmbassySuitesPLMDR, Guest Relations Manager at Embassy Suites by Hilton Hotel Palm Desert, responded to this review

Thank you timtS4571LJ for your great review! We are happy that you like recent renovation! We hope to welcome you back again soon.

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the Embassy Suites Palm Desert hotel - where outstanding accommodations and superb hospitality await you in the heart of beautiful Palm Desert, California! Guests of the Embassy Suites Palm Desert hotel enjoy their stay in one of our 198 spacious two-room hotel suites, complimentary cook to order breakfast, complimentary wine and beer Manager's Reception in the Evengins, with either majestic mountain or lush courtyard view. Each of our Palm Desert hotel suites is equipped with a range of amenities, designed to make your stay with us in Palm Desert, CA as comfortable and enjoyable as possible! ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Palm Desert

Address: 74-700 Highway 111, Palm Desert, CA 92260
Region: United States > California > California Desert > Palm Desert
Price Range: RM400 - RM1,623 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Hotel Palm Desert 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Embassy Suites Hotel Palm Desert Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites
Hotel Style:
#7 Top resorts Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Palm Desert staff and other travellers.
11 questions
Ask a question
Vista, California
Vista, California
11 months ago
Olympia, Washington
over a year ago

See all questions (11)

Questions? Get answers from Embassy Suites by Hilton Hotel Palm Desert staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms will have morning sun or afternoon sun, so choose your preference. Some are away from the pool, and thus quieter.”
bruceh561, 2 Apr 2017 | Read review
“First floor rooms are much more convenient”
Q1850TRpaulc, 28 Mar 2017 | Read review
“Third floor would be quietest.”
frostywis, 11 Mar 2017 | Read review
“top floors are quieter and easily accessible by elevators”
TheresaZ_11, 7 Feb 2017 | Read review
“Upper floors are preferable due to noise in the area.”
DiverDaveMinneapolis, 30 Jan 2017 | Read review
5 of 5
Priceline
US$66* /night
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EmbassySuites.comUS$98
TravelocityUS$98
TripAdvisorUS$98
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Prices are for 1 room, 2 adults
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