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Embassy Suites by Hilton Hotel Palm Desert

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761 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Hotel Palm Desert
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Showing 752: English reviews
Stockton, California
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 March 2016

Disappointing view of this hotel. The lobby was updated but no restrooms for guests. Our room was big, separate sitting room, microwave and refrigerator. The bathroom was very small and we had to call maintenance twice because the toilet would not flush. Also, no safe in the room. The breakfast area was large but two separate areas for hot food... More 

Helpful?
Thank Teri S
Houston, Texas
1 review
Reviewed 24 March 2016

This hotel is ok. The newly renovated rooms were ok, but the ventilation was terrible and smelled bad. The Windows could not open to vent the bad smells either, and the AC could not get any lower than 65 degrees.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 204erin
Santa Barbara, California
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 March 2016 via mobile

The rooms have been renovated but the building itself is still very dated. The pool and hot tub are still original and missing tile everywhere-yuck! The bar/restaurant was very dodgy-no thank you. If you have to stay here-get the third floor-floors are very thin. Pass

Helpful?
1 Thank Doodlenuggy
Palm Desert, California
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 March 2016

The lobby remodeled but the rest makes you feel like a motel 6 terrible furniture non working tv patched holes in wall should have spent some of the money on the rooms, broken glass on walkway and trays out until the next evening

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank DasandJas
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 22 March 2016

Everything from the lobby to the elevator to the rooms seemed tired and old. Check-in was relatively fast once they brought out the proper staff to check-in the guests standing in line. Our room was on the top/3rd floor. Once we got into the room, I turned the thermostat to 65 degrees since the room was warm. However the room... More 

Helpful?
Thank CountTemecula
Seattle, Washington
1 review
Reviewed 20 March 2016

Room was fantastic and I paid significantly less than other guests for suite, free hot breakfast made to order, very friendly hotel staff, and free shuttle to tennis tournament 3 miles from hotel. This was my first experience with booking site and I would definitely use them again.

Helpful?
Thank mrmollyb
Augusta, GA
Level Contributor
1,177 reviews
197 hotel reviews
common_n_hotel_reviews_1bd8 457 helpful votes
Reviewed 14 March 2016 via mobile

We booked almost a year ahead of the tennis tournament and we're glad we did. This hotel was excellent for our needs. Our room was on the ground floor right across from the free breakfast area, near the pool and parking area. The breakfast was very nice, and we thought the chefs who memorized our omelet orders and made them... More 

Helpful?
Thank Kay M
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 March 2016

"Lady" working the front desk on 7 March 2016 was rude. Ive been a Hilton member for some time ((stayed at multiple Hilton properties for 25+ nights) and booked my sister a room while she was traveling to her next duty station (she's in the military). The individual at the front desk did not want to hear her out and... More 

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Thank Adrenaline-hunter
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 March 2016

Convenient location in Palm Desert, excellent facility, very clean and well appointed rooms, adequate parking, extremely courteous and customer focused staff, outstanding breakfasts---couldn't have been a better stay.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank richardjr2016
Manvel, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 March 2016

Stayed at this property for one week recently. This is by no means a resort. It is run-down in the common areas, the rooms have a musty smell, the furniture is outdated, the room service is hit or miss and when they do show up they do not even clean the tubs or vacuum the floors, the sinks run slow,... More 

Helpful?
3 Thank Kimby10

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Embassy Suites Palm Desert hotel - where outstanding accommodations and superb hospitality await you in the heart of beautiful Palm Desert, California! Guests of the Embassy Suites Palm Desert hotel enjoy their stay in one of our 198 spacious two-room hotel suites, complimentary cook to order breakfast, complimentary wine and beer Manager's Reception in the Evengins, with either majestic mountain or lush courtyard view. Each of our Palm Desert hotel suites is equipped with a range of amenities, designed to make your stay with us in Palm Desert, CA as comfortable and enjoyable as possible! ... more   less 

Additional Information about Embassy Suites by Hilton Hotel Palm Desert

Address: 74-700 Highway 111, Palm Desert, CA 92260
Region: United States > California > California Desert > Palm Desert
Price Range: RM422 - RM1,116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Hotel Palm Desert 3*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Expedia, Cancelon, Priceline, Odigeo and Travelocity so you can book your Embassy Suites by Hilton Hotel Palm Desert reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Hotel Palm Desert Palm Desert
Embassy Suites Palm Desert
Palm Desert Embassy Suites
Hotel Style:
#8 Top resorts Hotel in Palm Desert
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Hotel Palm Desert staff and other travellers.
9 questions
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6 months ago
Olympia, Washington
over a year ago
Plano, Texas, USA

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Questions? Get answers from Embassy Suites by Hilton Hotel Palm Desert staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good centralized location for shopping and other attractions.”
 of 5 bubbles Avs-Man, 26 Nov 2016 | Read review
“Find a different hotel, this is run down, poorly kept up, smelly, and uncomfortable.”
 of 5 bubbles EdwardL99, 24 Oct 2016 | Read review
“Couldn't say, read Trip Advisor reviews”
 of 5 bubbles richardsM2809DW, 24 Oct 2016 | Read review
“yes ask for larger room,ac loud in some.”
 of 5 bubbles 943gerties, 21 Oct 2016 | Read review
“If all the floors creak like ours did I'd suggest the top floor so there's no one walking above you.”
 of 5 bubbles Airika2011, 19 Oct 2016 | Read review
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