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Renaissance Palm Springs Hotel

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Renaissance Palm Springs Hotel
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1,476 Reviews from our TripAdvisor Community

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Showing 1,394: English reviews
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Liverpool, United Kingdom
Reviewed yesterday NEW

First impressions are really good as the hotel is beautifully presented with lots of flowers and well kept grounds. Reception area is also very nice and modern. Check in was efficient and our room was excellent- comfortable, clean and spacious, overlooking the pool. The pool area is big and nicely kept, although pool bar staff were very slow - and...

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Thank scouserontour75
Montclair, NJ
Reviewed 4 days ago NEW

I got a decent price for a room through a last minute booking site for a Tuesday. Loved the hotel. Rooms are clean, modern, and have quirky angles. Super comfy bed. Absolutely enjoyed the huge pool area and hot tub. Lobby was pretty. Thought the food prices were too high, so I ate at town, nearby. Some conference people were...

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1Thank GigiMontclair_NJ
New York City, New York
Reviewed 5 days ago NEWvia mobile

Never been to Palm Springs before. Kinda blown away by the mountains and desert views. Very nice hotel, quiet clean room, decent shower, parking, fire pits, pool. Hot tub didn't always work. People were super professional and friendly BUT the waitress and bartender where overwhelmed every evening by a not very big crowd. Could have used an extra bartender and...

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1Thank filmchef
Oceanside, California
Reviewed 6 days ago NEW

This is one of my favorite hotels to stay at in Palm Springs. Super easy to get to, walking distance from the shops and restaurants and super friendly staff. I love the pool area. Even though it is alive with people, I'm always able to find a lounge chair.... even the busiest time of day!

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1Thank colleenlovestravel
San Luis Obispo County, California
Reviewed 1 week ago via mobile

We stayed at the Renaissance because our son had a triathlon at Lake Cahuilla in La Quinta Ca. We are Marriott rewards members. We had a great experience.We had a really quiet room which is very important to me.All of the hotel staff was great.Our Room was very clean , and overlooked the pool.Amore that works the buffet in the...

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1Thank ZenMasta
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear ZenMasta, First and foremost - great sign in name and second, thank you for letting us know how we performed at the Renaissance Palm Springs! I hope we have the opportunity to earn that five rating next time you are here.... Sincerely, John Ault GM

San Francisco, California
Reviewed 1 week ago via mobile

I hadn't been to Palm Springs for an extended stay in many years, and of course we picked the launch weekend for the BNP tournament. The Renaissance was the only option. Overall it was disappointing at best...in almost every dimension. Clearly there isn't a lot of training for service personnel...one of the shuttle drivers shouted at me that he was...

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Thank Vakatnr
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Vakatnr, Thank you for taking the time to let us know how we are performing in regards to your recent stay at the Renaissance Palm Springs Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not...

Atlanta, GA
Reviewed 2 weeks ago via mobile

This was my first time to the hotel. Check in was friendly, fast,and efficient. The lobby is beautiful with multi colored nights. The pool area is very nice as well. The one area of improvement I would say is the decor in the rooms. While the bed was comfy and had a modern headboard and the bathroom seems to have...

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2Thank rbinatlanta
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear rbinatlanta, Thank you for your comments in regards to your recent stay with us at the Renaissance Palm Springs! I'm happy to read that we met most of your expectations other that the room decor. The good news is that we are renovating this year and the refresh with be fabulous! You must come back and stay with us...

Pleasanton, California
Reviewed 2 weeks ago

Reception : Had worst check in experience at Renaissance Palm Springs. The check in lady gave me a room number which did not exists!. After wandering around the property they 'apologized' and assigned a room. The reception people are incompetent and arrogant. Next day I saw another guest loudly arguing with reception and saying "the hotel people messed up "...

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2Thank SamTNNS
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Sam TNNS, Thank you for taking the time to complete a Trip Advisor comments in regards to your recent stay at the Renaissance Palm Springs Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting...

Ventura, California
Reviewed 2 weeks ago

While in Palm Springs recently for a business trip I stayed at the Renaissance. In full disclosure, I had hopped on Priceline to find something nice and yet economical (within reason). The Renaissance was on a special deal and I booked immediately for what I consider to be an amazing rate. I couldn't have been happier! It is a large,...

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1Thank Tyskyr
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear Tyskyr, Thank you for taking the time to review our hotel on Trip Advisor and thank you for your kind score of 5! We look forward to having the opportunity to be your host again soon! Sincerely, John Ault GM

familyfour85
Reviewed 2 weeks ago

We are loyal Marriott customers and Renaissance hotels are among my favorites. This property was a real disappointment. We found it to be understaffed. Room was not cleaned till the afternoon when the sun was the hottest and we just wanted to rest in our room. There was good closest space but no drawers. Two cabinets low to the floor...

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1Thank familyfour85
John A, General Manager at Renaissance Palm Springs Hotel, responded to this review

Dear familyfour85, Thank you for taking the time to review our hotel on Trip Advisor. As a valued guest, we see that there is room for improvement based on your feedback we noticed that there were a few missed opportunities. Please accept our apology for not meeting your expectations during your stay as we strive to deliver a flawless guest...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Date
Date
Cuisines: American, International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the heart of downtown Palm Springs, the Renaissance Palm Springs provides a sophisticated and stylish setting perfect for any visit to the area. Steps away from the Palm Springs Convention Center and the upscale shops of Canyon Drive, our hotel is perfect for both work and play. ... more   less 

Additional Information about Renaissance Palm Springs Hotel

Address: 888 E Tahquitz Canyon Way, Palm Springs, CA 92262
Region: United States > California > California Desert > Palm Springs
Price Range: RM660 - RM1,665 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Renaissance Palm Springs Hotel 3.5*
Number of rooms: 410
Reservation Options:
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Hotel Style:
#6 Spa Hotel in Palm Springs
#8 Business Hotel in Palm Springs
#29 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Palm Springs Hotel staff and other travellers.
26 questions
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Questions? Get answers from Renaissance Palm Springs Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room cost less, no view. Pool views looked nice.”
 of 5 bubbles GigiMontclair_NJ, 24 Mar 2017 | Read review
“Ask for a pool view room”
 of 5 bubbles colleenlovestravel, 22 Mar 2017 | Read review
“Avoid if you are looking for a quiet place and good service.”
 of 5 bubbles SamTNNS, 13 Mar 2017 | Read review
“Ask for a room with a balcony on one of the higher floors.”
 of 5 bubbles jeffdV1856DR, 1 Mar 2017 | Read review
“If you want to see the mountains from your room - make the request early”
 of 5 bubbles AllyG520, 1 Mar 2017 | Read review
5 of 5