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Santiago Resort

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375 Reviews from our TripAdvisor Community

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Showing 369: English reviews
West Hollywood, California
Reviewed yesterday NEW

Santiago Resort is the most comfortable accommodation for my husband and I in Palm Springs. Close to downtown and my favorite hiking trails, Santiago's staff and clientele make it easy to enjoy gay Palm Springs without the loud party atmosphere you might encounter elsewhere.

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Helpful?
Thank dlisonbee
Edmonton, Canada
Reviewed 5 days ago NEW

I've started shopping around for a new resort to frequent and decided to give Santiago a try. The resort has a great layout, nice pool and relaxing hot tub. The included breakfast and lunch are a nice touch and proper pool chair cushions were greatly appreciated. Staff were accommodating, but didn't seem interested in getting to know the customers. Housekeeping...

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Helpful?
1Thank Johnny M
SantiagoMensResort, General Manager at Santiago Resort, responded to this review

Thanks for taking the time to write us up. We encountered a scheduling issue during that week that caused our room services to be pushed later in the afternoon. We have fixed that error and are back on schedule. We completely understand the need for earlier housekeeping and won't run into that issue again. I hope you decide to return!

San Francisco, California
Reviewed 6 days ago NEW

We didn't have the best of weather while we were in Palm Springs. It was cold and rainy but the Service and the atmosphere at the Santiago was warm and inviting and the hot tub was, well hot. Friendly Staff, great breakfast and lunch.

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Helpful?
Thank MWFreas3
SantiagoMensResort, General Manager at Santiago Resort, responded to this review

I'm glad you were able to hunker down with us and enjoy the weather. I wish I could promise better weather next time but the chances are good!

Reviewed 1 week ago via mobile

Wow, what a difference to "All Worlds" , a clean, tidy, boutique style resort. Heated pool, and the best of all is a real breakfast and lunch are complimentary. I would be back in a heartbeat. And the prices are the same. The pictures say it all. Thank you so much John and all your staff.

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Helpful?
Thank Gary M
SantiagoMensResort, General Manager at Santiago Resort, responded to this review

I'm so glad you enjoyed your stay with us. Looking forward to the next time!

Kitchener, Canada
Reviewed 1 week ago

We spent a week at Santiago Resort between Christmas and over New Years. As soon as you arrive you can feel the relaxed atmosphere around the pool. The rooms are very nicely appointed. We stayed in a King room upstairs which overlooked the mountains as well as the resort grounds and pool area. We really appreciated the provided breakfast and...

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Helpful?
Thank MrSix7kw
SantiagoMensResort, General Manager at Santiago Resort, responded to this review

The Buzz trolley is awesome! Our guests use it all the time. It's the best way to do weekends in PS.

yorkshireviking
Reviewed 2 weeks ago

Palm Springs for New Year is always a lovely experience but staying at Santiago Resort made it that much better. My hubby and I stayed there many times in the past but this was the first time since it had new owners. The place is greatly improved. The rooms have been redecorated and are now very comfortable and stylish. The...

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Helpful?
1Thank yorkshireviking
SantiagoMensResort, General Manager at Santiago Resort, responded to this review

We get such a thrill hearing from frequent guests after their first visit post-upgrades. We promise to keep the property maintained and updated so you can keep coming back, year after year!

Pomona, California
Reviewed 2 weeks ago via mobile

This resort delivered overall satisfaction to our holiday stay. Clean room and well maintained grounds, including pool and jacuzzi. Great snacks available all day and fresh light breakfast food each morning. The best part was the preorder of a tasty lunch sandwich which was a great touch. So why not 5 or even 4 stars? The pricing was definitely on...

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Helpful?
2Thank 32911Relaxing61
SantiagoMensResort, General Manager at Santiago Resort, responded to this review

I'm very glad you bring up these details. Room location is one of the most frequent questions we field. Hopefully this review will help other guests avoid a location they might not want. I bet the holiday weekend might have constrained your decision. It's awesome that you could still enjoy the rest of your experience. I would avoid any of...

California
Reviewed 2 weeks ago

This was our first stay at Santiago Resort and we were very pleased; from Checkin to Checkout, the experience was fantastic. You should be very proud of your employees, every single employee was welcoming, polite, and very helpful. The room was very comfortable and the bed was extremely comfortable. Breakfast was very good, the coffee was delicious and having it...

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Helpful?
Thank GaryCA1
SantiagoMensResort, General Manager at Santiago Resort, responded to this review

You flatter us too much! We're so proud of our employees and we know how lucky we are to have such an amazing staff. They love to read these reviews!

Reviewed 2 weeks ago

We have been coming to PS for over 12 years and have just discovered Santiago. It is the perfect oasis in the desert. Poolside lunches, a friendly staff, lack of pretentiousness and clean and comfortable rooms make it our new "home away from home" in Palm Springs.

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Helpful?
Thank Corey J
SantiagoMensResort, General Manager at Santiago Resort, responded to this review

Lack of pretentiousness is so important. I'm glad you called that out. Thanks!

Los Angeles, California
Reviewed 2 weeks ago

One of the cleanest and most enjoyable LGBT resorts in Palm Springs. My boyfriend and I had just driven across the country and planned to end our trip in Palm Springs. Santiago offers tasty daily lunches and a good continental breakfast. The views are spectacular and the staff is very helpful.

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Helpful?
Thank sfemrite
SantiagoMensResort, Manager at Santiago Resort, responded to this review

What a compliment! Palm Springs has quite the selection of LGBT hotels and we're proud to be at the head of the pack.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
A private, swimsuit-optional escape for gay men resting at the foot of the San Jacinto Mountains, Santiago is a place where the stillness and serenity of the desert infuse everything. Where the bubbling spa, rustling palms, and singing birds become your personal soundtrack. Where your only commute is the one from your room to the pool. And you look forward to it. Santiago's professional staff effortlessly provides attentive service while allowing you just the right degree of solitude. It's a combination that creates a tranquil atmosphere of casual luxury unmatched anywhere in the desert. So come step through our gate. Exhale. And smile. You made it. Amenities: Expansive, heated swimming pool (largest in any gay PS resort) Outdoor spa Outdoor mist cooling system Complimentary continental breakfast Complimentary "Stay n Splash" poolside lunch (specialty sandwiches, salads, wraps) So-close-you-can-almost-touch-them mountain views Free Wi-Fi with high-speed Internet Privacy fence around entire property for ultimate seclusion and relaxation Meticulous grounds featuring native plants, cacti and palms Luxurious, extra-large rope hammocks (2) strung between the palm trees Twenty-three spacious, comfortable rooms Central air conditioning King-size beds (some rooms feature two queen beds) Flat-screen TVs with DVD players Luxury bath products Refrigerators, microwaves, irons, and in-room electronic safes ... more   less 

Additional Information about Santiago Resort

Address: 650 E San Lorenzo Rd, Palm Springs, CA 92264-8108
Region: United States > California > California Desert > Palm Springs
Price Range: RM768 - RM1,210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Santiago Resort 3*
Number of rooms: 23
Reservation Options:
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Also Known As:
Santiago Hotel Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Santiago Resort staff and other travellers.
2 questions
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Los Angeles, California
Los Angeles, California

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Questions? Get answers from Santiago Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is poolside- choose first or second floor per your taste.”
 of 5 bubbles dlisonbee, 16 Jan 2017 | Read review
“Select a room upstairs during reservation”
 of 5 bubbles 681johnnym, 12 Jan 2017 | Read review
“Book a room on the second floor.”
 of 5 bubbles MWFreas3, 11 Jan 2017 | Read review
“Our friends downstairs said they would stay upstairs next time due to being able to hear guests upstairs walking around in their room.”
 of 5 bubbles MrSix7kw, 4 Jan 2017 | Read review
“Upstairs rooms are maybe better as they are quieter”
 of 5 bubbles yorkshireviking, 2 Jan 2017 | Read review
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