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Palm Canyon Resort & Spa

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Palm Canyon Resort & Spa
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661 Reviews from our TripAdvisor Community

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Showing 646: English reviews
Wildomar, California
Reviewed 4 days ago NEWvia mobile

My husband & I are owners (Time Share) at Palm Canyon. It's a short 1 1/2 hr drive from our house & we try to use it at least once a year. Palm Spring's usually has nice weather although it can be pretty hot in the summer! They are currently in the process of renovating it as its pretty old...

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Helpful?
Thank Tami4evr
Waterloo, Iowa
Reviewed 1 week ago

Very nice resort on the very south side of Palm Springs. The pool was beautiful and huge with two smaller waterslides and two hot tubs. We had a one bedroom condo which was large and quality-wise a little above average. It had a nice balcony with a view of the mountains.

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Helpful?
Thank George S
White Salmon, Washington
Reviewed 2 weeks ago

As a owner in Diamond Resorts, you will be discriminated against in choice of room and do not expect to have any requests honored. I contacted the management 4 times prior to arrival (once in person) to be sure we got a nice renovated room for a special family gathering. Lost entire reservation, told me sorry they were booked even...

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2Thank angeemariposa
Diamond R, Guest Relations Manager at Palm Canyon Resort & Spa, responded to this review

The satisfaction of our very valued guests is one of our primary concerns and we truly regret to hear of your dissatisfaction with your accommodations and lost reservation experience. Our mission at Palm Canyon Resort is to deliver on our commitment to excellence and provide the highest standard of service and best quality accommodations. DRI is fully committed to operating...

Riverside, California
Reviewed 2 weeks ago via mobile

My family and I stayed two nights three days in the 3 bedroom villa. We enjoyed the gym, pool tables, and pool as well as relaxing in our room. Comfortable beds and convenient kitchen and utilities. Close to downtown with beautiful views of the mountains.

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Helpful?
Thank Caitlin J
Menifee, California
Reviewed 3 weeks ago via mobile

Palm Canyon resort is a nice family friendly resort packed with nice pool for kids & adults separate with a water slide. The rooms are cozy and quite. We enjoy going here for weekend getaways because of various things for all ages. I have a son who loves basketball and this place has a 24 hour open gym with court...

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Thank Q_JPace
Reviewed 3 weeks ago via mobile

We have been to a few Diamond Resorts across the country and this location is by far one of the best! It offers spacious rooms, friendly and professional staff, a giant heated pool with a bar and water slide and indoor basketball court. Concierge has great local suggestions and location is in proximity to downtown Palm Springs shops and restaurants....

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Helpful?
Thank Lindsey D
Montrose, CA
Reviewed 3 weeks ago

We decided to use our timeshare points for two nights to avoid losing them at the year end. We had relatives in town so thought we would visit them and have a quick vacation at the same time. After checking in, we were accosted at the door with the presentation sell. We declined. We were in a studio suite on...

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1Thank smacthayer
Diamond R, Guest Relations Manager at Palm Canyon Resort & Spa, responded to this review

The satisfaction of our very valued guests is one of our primary concerns and we truly regret to hear of your dissatisfaction with our sales team members and your accommodations. Our mission at Palm Canyon Resort is to deliver on our commitment to excellence and provide the highest standard of service and best quality accommodations. Your feedback has been forwarded...

Boston
Reviewed 4 weeks ago

We checked in to our room, the TV didn't work and the garbage disposal backed up. So, we were moved to another room but the heat didn't work. We then moved to a third room which is fine. The staff have been extremely kind and helpful but we would most certainly not choose to stay at this resort again. It's...

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1Thank rjljhome
Diamond R, Guest Relations Manager at Palm Canyon Resort & Spa, responded to this review

The satisfaction of our very valued guests is one of our primary concerns and we truly regret to hear of your dissatisfaction with your accommodations. Our mission at Palm Canyon Resort is to deliver on our commitment to excellence and provide the highest standard of service and best quality accommodations. As our property goes through a multi-million dollar renovation and...

Reviewed 4 weeks ago via mobile

No parking in garage for suv's Time share bait and switch promise $100 Gives you $50 after 2 hours when you do not buy in, tv's remotes do not work, kids screaming in halls at 1:00am go elsewhere for the money

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1Thank Barry B
Diamond R, Guest Relations Manager at Palm Canyon Resort & Spa, responded to this review

Thank you Barry B for your feedback. As a valued guest, your satisfaction is one of our primary concerns and we truly regret the displeasure you had on your recent stay with us. At Palm Canyon Resort and Spa it is our goal to provide each guest of our resort with the best possible customer service experiences. You feedback has...

Bakersfield, California
Reviewed 28 November 2016

The rooms were huge and had everything we needed to cook Thanksgiving dinner. The pool area was a hit with us all. The kids loved the activities. When can I go back? The people working there from the housekeeping to the bar people to the activities people were all very nice

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2Thank koj1947

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Concierge
  • Self-Serve Laundry

Additional Information about Palm Canyon Resort & Spa

Address: 2800 South Palm Canyon Drive, Palm Springs, CA 92264
Region: United States > California > California Desert > Palm Springs
Price Range: RM508 - RM1,658 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Palm Canyon Resort & Spa 2.5*
Number of rooms: 192
Reservation Options:
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Also Known As:
Palm Canyon Resort And Spa
Palm Canyon Hotel Palm Springs
Palm Canyon Resort Palm Springs
Hotel Style:
#16 Spa Hotel in Palm Springs
#16 Top resorts Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Palm Canyon Resort & Spa staff and other travellers.
32 questions
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2 months ago
over a year ago
Paso Robles, California
3 months ago
La Jolla, California

See all questions (32)

Questions? Get answers from Palm Canyon Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can request rooms with a pool view or a mountain view”
 of 5 bubbles 546georges, 11 Jan 2017 | Read review
“Go Elsewhere.”
 of 5 bubbles angeemariposa, 4 Jan 2017 | Read review
“We suggest asking for a room in one of the renovated buildings.”
 of 5 bubbles rjljhome, 22 Dec 2016 | Read review
“All rooms were great”
 of 5 bubbles koj1947, 27 Nov 2016 | Read review
“Ask for a room overlooking the pool.”
 of 5 bubbles malories571, 17 Oct 2016 | Read review
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