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Ace Hotel and Swim Club

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Ace Hotel and Swim Club
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836 Reviews from our TripAdvisor Community

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Showing 791: English reviews
Los Angeles, California
Reviewed 3 September 2014 via mobile

Ace looks great. Very hip design, and pet friendly. However, the beds are futons on a concrete floor, and the bed covers are made of stiff scratchy denim. Not comfortable. The pool is lovely, but open to the public, and overcrowded. Food in the cafe was good. It could be perfect If the pool was private, and beds comfortable. I...

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Helpful?
Thank Allie C
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Thank you for your visit and feedback. Hope you'll be back........

Vancouver, Canada
Reviewed 29 August 2014

We stayed at one of the rooms with outdoor fireplace/patio. The room was very kitschy, no drawers just hooks on wall. The curtains didn't block the morning light, we were up by 8a because the room got so hot. The bathroom was home to quite a few cockroaches that were never removed. Two dead cockroaches in corner of bathroom were...

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1Thank Lablonde67
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Very sorry you had that experience. Not typical at all.......and while we are in the desert.....we seldom (if ever) have issues with insects. Do hope you'll consider another visit......as we have many exciting changes in the works. We value your business and take all feedback to heart.

Los Angeles, California
Reviewed 26 August 2014

We had a great time at the hotel. A few things we would improve. 220 Room is over the washer/dryer. The maid she she was going to be doing wash all night. Thankfully she did not. Our room shaked when the machine was on making it hard to sleep but if finally shut off. We had to park in the...

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Helpful?
Thank CarrabbaUS
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

So glad you had a good time!!!! Thank you for the feedback. Hope we'll see you back soon!!!!! ACE Team

Lewiston, Idaho
Reviewed 20 August 2014

This was the first trip for me to California. Our conference was booked at the ACE, which is a vintage hotel that has some unusual and fantastic upgrades like no hotel you have every stayed. All I had to do was walk into my room, and I knew I was in heaven. I had the best nights sleep on their...

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2Thank yaabird
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Awesome!!!! We're so glad you had a good time. Thanks for the visit.

san diego
Reviewed 17 August 2014

This hotel has a great vibe! Lots of energy and great people. The service is prompt and all the good on sight is outstanding! It's a younger crowd so know that ahead of time...the weekend pool partys are fun but go on through the night so can be a little loud if you're not prepared for them! Rooms are very...

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2Thank tsped
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Awesome.........we'll be on the look out for you!!!! Thanks for the visit & the feedback.

Canberra
Reviewed 6 August 2014

Ace, If you want guests to feel welcome, don't allow the film crew borrowing your space to shout at guests as they arrive. That was the most appalling arrival I have ever experienced in any hotel. Rude, insulting, offensive and entirely avoidable if your staff had been able to speak without risking the wrath of the psycho director. The poor...

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2Thank CamBelleCanberra
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

So sorry you had that experience. Certainly not typical and far from what we wanted you to experience. Thank you for sharing (will take very seriously) and hope you'll consider another visit. Best The ACE Team

San Diego, California
Reviewed 5 August 2014

The Ace has become the only hotel my girlfriend and I will stay at in Palm Springs. They have it all here; great affordable rooms, fun pool scene, good food, and our dogs can hang with us the hole time we are there. The staff is great and the other guests are all laid back and there to have a...

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Helpful?
Thank TJT85
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Awesome!!!! You glad you had a great time. Big thanks for staying with us.

Los Angeles, California
Reviewed 28 July 2014

I've stayed at the Ace many times, and each time I do I meet a bunch of cool fun people. The pool is always a fun scene, and a great place to drink some beers and listen to music while you swim and sun. The rooms are cozy and well styled and and the beds and the sheets are super...

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Thank Peter H
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

thanks Peter. Great feedback!!! grateful for your visit........and hope we'll see you soon.

Los Angeles, California
Reviewed 27 July 2014

...but still enjoyable. A good steam cleaning, and replacement of the sunscreens poolside would do wonders. The staff is still the friendliest group of folks and very attentive. Very chill here. Yes it might seem pretentious but that's just you thinking that it's pretentious. No one really cares what your deal is. Relax and try to blend in. No tattoos...

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3Thank pkeenan
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Great review......have many new projects in the works. Hope you'll be back to check out the changes. thanks for choosing ACE. Means a ton.

Wiltshire - UK
Reviewed 23 July 2014

As a 44 year old mum travelling as a family of four I have to admit I was apprehensive about staying here. So much so I telephoned twice to make sure we had rooms away from the party scene noise which I had read about. This was the last part of an expensive road trip holiday through California and we...

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8Thank virgo38
Rachelle L, Manager at Ace Hotel and Swim Club, responded to this review

Really appreciate your feedback. So pleased you had a nice nice!!! Cheers@!!! The ACE Team

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Dine at King’s Highway, drink at the Short Bus, late night at the Amigo Room, swim at the Club, massaged in a Mongolian Yurt. ... more   less 

Additional Information about Ace Hotel and Swim Club

Address: 701 E Palm Canyon Dr, Palm Springs, CA 92264-8811
Region: United States > California > California Desert > Palm Springs
Price Range: RM876 - RM2,213 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ace Hotel and Swim Club 3.5*
Number of rooms: 205
Reservation Options:
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Also Known As:
Ace Hotel And Swim
Ace Resort And Swim
Hotel Style:
#2 Top resorts Hotel in Palm Springs
#13 Business Hotel in Palm Springs
#25 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Ace Hotel and Swim Club staff and other travellers.
10 questions
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Long Beach, California
Anchorage, Alaska
over a year ago
Bakersfield, California
over a year ago
Bakersfield, California
Auckland, New Zealand

See all questions (10)

Questions? Get answers from Ace Hotel and Swim Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be specific if you want a room away from the main road, but know you will need to walk a short distance away from the parking area.”
wanderingmama, 26 Apr 2017 | Read review
“Splurge on the patio room!”
kristiebot, 10 Apr 2017 | Read review
“Treat yourself to a room with a fire pit!”
Dicko13, 9 Apr 2017 | Read review
“get a room away from the pool. If you can, ask for a ground floor room with a patio.”
dylanp226, 30 Mar 2017 | Read review
“Rooms away from the pool are quieter.”
ZZ12404, 29 Mar 2017 | Read review
5 of 5