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The Riviera Palm Springs, A Tribute Portfolio Resort

Booking.comUS$119*
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02/04/2017 03/04/2017
1 room 2 adults 0 children
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The Riviera Palm Springs, A Tribute Portfolio Resort
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2,354 Reviews from our TripAdvisor Community

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Showing 2,302: English reviews
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Vancouver, Canada
Reviewed 4 days ago NEW

The exterior of the hotel upon checking in looks great, the grounds which include the lobby, pool table area, restaurant and bar all look great. My issue was the room itself, it could use some upgrades or renos. The rooms and hallways have an old dated smell to it. Also, unless you're in building #1, finding the building that your...

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Helpful?
Thank Ems_Vacations
RivieraResort_PS, Manager at The Riviera Palm Springs, A Tribute Portfolio Resort, responded to this review

Hello Ems_Vacations– Thank you for staying with us and for providing your input! We appreciate the compliments regarding our newly restyled and eclectic public spaces; and although we’ll continue to make additional improvements throughout the facility, we appreciate your feedback and we’re positive that you’ll notice a few more improvements on your return. When you’re looking at your calendar to...

Santa Clara, California
HOTEL’S FAVOURITE REVIEW
Reviewed 16 November 2016

Got a weekend stay at Riviera during the Halloween weekend. Really didn't expect much since there are so many hotels in the area to choose from. We drove from Northern California and had to check in late - no problem, just need to let them know in advance. Found out we got one of the last rooms since they were...

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Helpful?
1Thank Rainbow L
About Hotel's Favourite Review
MDaddonaHEI, Guest Relations Manager at The Riviera Palm Springs, A Tribute Portfolio Resort, responded to this review

Thank you for taking a moment to share your valued feedback. We're very happy to see that you enjoyed your stay and we trust we will have the pleasure of welcoming you back again soon!

Toronto, Canada
Reviewed 4 days ago NEW

I liked the vibe at the pool and the overall look and feel of the hotel but that isn't enough unfortunately. As others have indicated, the hotel is understaffed and under-managed. Check in had a long line with only 2 agents during prime time at 3pm and it was an ordeal as we could not get keys for our whole...

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Helpful?
Thank DixieGT
RivieraResort_PS, Manager at The Riviera Palm Springs, A Tribute Portfolio Resort, responded to this review

Hi DixieGT- Thank you kindly for sharing your feedback! We also agree that the overall vibe of the hotel is not enough contentment if the service is not consistent or a missing factor. We’re truly sorry that you experienced inconsistencies during your stay and that our reception area was not effortless. We’ve already addressed your concerns with both the front...

New York
Reviewed 6 days ago NEW

We had been to the Riviera for drinks on a previous trip. I loved it! Cool Sinatra/Dean Martin/Rat Pack vibe -- lighting was glamorous, live music. I highly recommend. Next trip we booked rooms, with others. We did not have to wait for our room until 4:30 as our friends did, but I think we got the worst room in...

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Helpful?
Thank Karen K
RivieraResort_PS, Manager at The Riviera Palm Springs, A Tribute Portfolio Resort, responded to this review

Hello Karen K- Thank you very much for returning and for writing a review about your recent visit! We’re glad you’ve enjoyed our pool scene, our expansive selection of craft cocktails and beers, and our Entertainment during your visits. On the other hand, we’re sad to hear that your guestroom view did not leave much to desire; and while it...

Reviewed 1 week ago NEWvia mobile

4 night stay, Tues-Fri. Check-in very efficient and pleasant. Decor funky, a cool hipster dream. A few room deficiencies which demonstrate some aging infrastructure. Moved us w/out blinking and profusely apologetic. Housekeeping was very nice but seem short staffed? Lower occupancy period staff reduction? Some basics missing requiring house keeping call. Single towel, broken landline, short in a socket, fridge...

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Helpful?
Thank Tim L
RivieraResort_PS, Manager at The Riviera Palm Springs, A Tribute Portfolio Resort, responded to this review

Hi Tim L- We greatly value your feedback as our guest, and it is a pleasure to know that you enjoyed many aspects of our Resort! As you witnessed, we’ve enhanced many areas of our resort and we’re still making improvements throughout our facility to brighten our product. Please accept our apology for missing the detail component in your guest...

Redondo Beach, California
Reviewed 1 week ago NEWvia mobile

My girlfriends and I went for Memorial Day weekend, and it was not for us 40 year olds.. staff was great, tried to accommodate us as much as possible, but this hotel is big as was filled with 20 year olds.. Rooms upon first look are cute.. but bathroom is tiny.. we had no clean towels for 2 days, as...

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Helpful?
Thank Leslee S
RivieraResort_PS, Manager at The Riviera Palm Springs, A Tribute Portfolio Resort, responded to this review

Hello Leslee S- Thank you for taking the time to share your thoughts with us! We’re happy you found our staff’s service to be welcoming and enjoyed lounging at our Chiki Pool, but we’re very sorry for the AC challenges and the shortage of towels. It was a very busy weekend, but that does not make it any more right....

Toronto, Canada
Reviewed 1 week ago

This used to be one of my favourite place to meet friends for lunch and drinks during the week. Great staff! Brilliant poolside attendants! Superb food! And a great patio overlooking the pool! Well.... This has changed! As a Tribute hotel, many cosmetic changes took place in the main lobby , the lobby bar and the hallway to the core...

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Helpful?
1Thank pierrerochcote
Vancouver, Canada
Reviewed 1 week ago

We arrived at 6pm only to find out the hotel was overbooked. We were placed in a basic double room at the very end of the hotel, on the ground floor, overlooking the car park. Originally, we had booked a junior suite. No appologies were given. We were simply told that if we preferred to go elsewhere, we wouldn't be...

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Helpful?
1Thank Ziul2014
RivieraResort_PS, Manager at The Riviera Palm Springs, A Tribute Portfolio Resort, responded to this review

Hi Ziul2014- Thank you for taking the time to post a review of your visit at our Resort. Although we’re very disappointed to hear that we were not able to meet your expectations, we’re thankful for the details you’ve shared as it’ll allow us to review them carefully with our team. Our Operations team has met to discuss the issue...

Van
Reviewed 1 week ago via mobile

Came with my family for 4 days and found the hotel to be run down & understaffed. Went to the pool in the morning at 9:30 there were cups and towels left everywhere from day before. Service was slow if you even found waiter.

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Helpful?
1Thank matteyVan
RivieraResort_PS, Manager at The Riviera Palm Springs, A Tribute Portfolio Resort, responded to this review

Hi matteyVan- Thank you for writing a review and bringing us up to speed with the flaws you encountered during your 4 nights with us. I’m sorry to hear that the pool area was not very presentable; and please know that we have already met with the team to discuss staffing, and we’re better prepared than we were last time....

Reviewed 1 week ago

Really enjoyed our 5 days at the Riv. Great location, property is vast with great pool areas, and amenities. Food was terrific both in the restaurant and pool-side. The Riv could use some further reno's here and with Starwood now in control, we are sure they will get done over time. The Riv was otherwise great. So, no stay at...

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Helpful?
Thank Doug N

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Side Bar at the Riviera Hotel
Side Bar at the Riviera Hotel
Cuisines: Bar, Contemporary, Pub
Things to do
  • Tennis Court
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
Official Description (provided by the hotel)
The legend is surpassed, in mythical and mystical proportions, as 24 voluminous acres rise from the Palm Springs desert like a phoenix, capturing and challenging the imagination. More an epic and contemporary Mecca for cultural sophisticates than just another hotel in California, The Riviera Palm Springs draws from the best Palm Springs resorts of all genres to create a theater of relaxation, rejuvenation and indulgence amid world-class golf, shopping and vistas. ... more   less 

Additional Information about The Riviera Palm Springs, A Tribute Portfolio Resort

Address: 1600 North Indian Canyon Drive, Palm Springs, CA 92262-4602
Region: United States > California > California Desert > Palm Springs
Price Range: RM713 - RM2,108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Riviera Palm Springs, A Tribute Portfolio Resort 4*
Number of rooms: 398
Reservation Options:
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Also Known As:
Riviera Resort And Spa, Palm Springs
Riviera Resort & Spa, Palm Springs Hotel Palm Springs
Riviera Hotel Palm Springs
Riviera Resort Palm Springs
Palm Springs Riveria Resort
Hotel Style:
#10 Business Hotel in Palm Springs
#10 Top resorts Hotel in Palm Springs
#11 Spa Hotel in Palm Springs
#14 Luxury Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from The Riviera Palm Springs, A Tribute Portfolio Resort staff and other travellers.
27 questions
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Questions? Get answers from The Riviera Palm Springs, A Tribute Portfolio Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room close in building #1 - 3, closer to the main pool.”
  • Double Queen Bed Room
  • Bathroom
  • Bathroom
  • Queen bed room
 of 5 bubbles Ems_Vacations, 20 Mar 2017 | Read review
“Stay on the top floors... could hear everything above.”
 of 5 bubbles DixieGT, 20 Mar 2017 | Read review
“Insist on an interior view”
 of 5 bubbles Q3637QLkarenk, 18 Mar 2017 | Read review
“Do not stay on ground floor rooms, they are even dirtier and noisier!”
 of 5 bubbles Ziul2014, 15 Mar 2017 | Read review
“Ask for the top floor in one of the 8 buildings but also ask for a room with a balcony facing into one of the grassy areas - quiet!”
 of 5 bubbles dougn266, 14 Mar 2017 | Read review
5 of 5
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US$119* /night
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AMOMAUS$337
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Prices are for 1 room, 2 adults
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