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Avalon Hotel and Bungalows Palm Springs

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Avalon Hotel and Bungalows Palm Springs
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1,105 Reviews from our TripAdvisor Community

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Showing 1,087: English reviews
Reviewed 6 days ago NEW

We were told to come here and write an honest review about our stay. So. It is a little hard to find the front entrance of the hotel but once you do it's beautiful. At Check in we were greeted by the biggest and sweetest man anyone will ever meet his name is Gabe or HANDSOME Gabe. Right away he...

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Helpful?
Thank Jessica G
Santa Ana, California
Reviewed 1 week ago via mobile

Nice place with beautiful grounds. Gabe was very helpful and friendly to us! Rooms were nice and clean. Palm Springs back in the day must have been very charming. See you next time. Walking distance to downtown.

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Helpful?
Thank Disney60
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Thank you Disney60 for taking the time to provide your feedback. I'm so pleased to hear that Gabe went above and beyond for you during your stay with us and I will be sure to share this review with the team. We look forward to welcoming you back in the future! Thank you, Karina Sedigh - General Manager

Santa Monica, California
Reviewed 1 week ago

We often take family trips to Palm Springs and usually go where the deals are. Travelzoo was offering deeply discounted 1-bedroom bungalows at The Avalon (formerly The Viceroy) so we gave it a try. On the plus side, it's a gorgeous and tranquil property with chic design details. The restaurant (Chi Chi) is creative and delicious for both dinner and...

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Helpful?
2Thank CB4M
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Thank you CB4M for the feedback regarding your recent stay. We value feedback such as yours so we may continue to grow and develop to our guests needs and expectations. Thank you again for your time. Thank you, Karina Sedigh - General Manager

Minneapolis, Minnesota
Reviewed 2 weeks ago

We stayed here for just a night. The property overall was lovely with gorgeous grounds, lovely gardens/pools, with the backdrop of the mountains. Very convenient location to the main area of Palm Springs. Service was very friendly and genuine with a special call out to the accommodating valet/bellman. They unfortunately had no more room in the bungalows, so we were...

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Helpful?
Thank erin_mn4
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Thank you erin_mn4 for taking the time to provide your feedback. I apologize for the number of inconveniences you seemed to have experienced during your stay with us. I would be happy to discuss this further with you over the phone if you are willing. Please contact me directly at the hotel at 760-320-4117. Thank you, Karina Sedigh, General Manager

Los Angeles, California
Reviewed 2 weeks ago

LOVE everything about this place. Estrella Spa is awesome. The valet, front desk, restaurant/bar wait staff etc are all top notch as well! The bungalows are old school retro charment, but fairly well appointed including gas fireplace and semi-stocked kitchen (no coffee makers). Enjoy every moment...I know we did!

Review collected in partnership with this hotel
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2Thank Kristin A
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Thank you Kristin A for the fantastic review! I'm so pleased to hear that you truly enjoyed your experience at the Avalon. We hope to see you again soon! Thank you, Karina Sedigh, General Manager

Adelaide, Australia
Reviewed 2 weeks ago via mobile

There is a lot to love here, the grounds are amazing. Old school charm with citrus trees, hedges and palms --and an amazing koi pond entrance. The pools are heated and in gorgeous green settings. The staff, accommodating and friendly. Francisco was super helpful. I wanted this feeling to carry to the room. Instead it was stark and a bit...

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Helpful?
Thank SJWolf66
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Thank you SJWolf66 for taking the time to let us know about your recent experience and your feedback about the decor/feel of the room. I truly apologize about the landscaping team begining to service so early in the morning as this should never occur. I will speak with my team directly regarding this matter. Thank you again for your time....

Woodbury, Minnesota
Reviewed 3 weeks ago

We stayed at the Avalon for my husbands birthday with our three month old baby boy in mid-December after getting the recommendation to stay there from a friend that lives in PS. This was our first trip with the baby and we were greeted by very friendly staff upon arrival and Jonathan (Front Manager) even upgraded us to a beautiful...

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1Thank jennywyman
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Thank you jennywyman for taking time to let us know about your great experience at The Avalon Hotel & Bungalows. I am so happy to hear that the staff went above and beyond to make sure that you and your families needs were met and exceeded and that you could really enjoy your first family vacation away with your newborn....

Reviewed 3 weeks ago

Although I usually stay at the Parker (which is my favorite hotel in Palm Springs. So use that as a baseline), my girlfriend and I spent a night st the Avalon. We were upgraded to a fantastic suite via visa new signature hotel program (definitely worth checking out) and the room was great. Very palm spring bizarre with patterned wall...

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Helpful?
Thank WorldTravellingWorm
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Thank you WorldTravellingWorm for the feedback regarding your recent experience. This is definitely not the "normal" experience regarding our food and beverage and I would love the opportunity to hear more about your experience in detail. Please feel free to contact me directly at the hotel if you are willing to give us more insight into the matter. We appreciate...

Encinitas, California
Reviewed 3 weeks ago

My wife and I spent the weekend at the Avalon Palm Springs for our 17th anniversary. The entire experience was outstanding. The staff was very attentive, the Chi Chi restaurant was excellent, and the location was centrally located to downtown Palm Springs which made it very easy to walk everywhere we wanted to go. Will definitely stay there again next...

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Helpful?
2Thank SCOUT92024
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Thank you Scout92024 for choosing us to spend your anniversary weekend with. We are delighted to hear that you enjoyed the food, service and the close proximity of the downtown area to the Avalon. We hope to see you again in the future! Thank you, Karina Sedigh ~ General Manager

Reviewed 3 weeks ago

Having visited Palm Springs so many times with endless eatery options, I appreciate the Avalon poolside area as a nice disconnect from the usual spots. Coincidentally, another guest was also having lunch with his Jack Russel named Pee-Wee. After exchanging some dog friendly topics, I learned that he was a local resident and frequently had lunch at the Avalon. In...

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Helpful?
2Thank Garo V M
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Thank you Garo V M. I am so pleased to hear that you have found a little "escape" from the everyday hustle. Thank you for the great feedback about the menu choices and the kind words about the service as well. We look forward to welcoming you again! Thank you, Karina Sedigh

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
A jewel box nestled in the heart of downtown Palm Springs, the historic Avalon Hotel and Bungalows Palm Springs rests at the foot of the rugged San Jacinto Mountains on four acres of fragrant, beautifully manicured gardens. Its Spanish architecture punctuated by a series of secluded, private bungalows, calls forth the iconic, storied Golden Age of Palm Springs, exuberantly updated with Hollywood Regency interiors by renowned designer Kelly Wearstler. At Avalon every experience has been hand-curated by a team of collaborators and bona fide hotel aficionados. You might say it's a calling. A penchant for wanderlust. A mind for singular retreats and unrepeatable vibes. We hold an affinity for one-offs, anomalies and the irrefutable allure of a personal touch. Our trademarks are small batched. Think of us as your own private hideaway. All you have to do is stay. ... more   less 

Additional Information about Avalon Hotel and Bungalows Palm Springs

Address: 415 S Belardo Rd, Palm Springs, CA 92262 (Formerly Viceroy Palm Springs)
Region: United States > California > California Desert > Palm Springs
Price Range: RM1,076 - RM3,179 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Avalon Hotel and Bungalows Palm Springs 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Viceroy Palm Springs Hotel Palm Springs
Viceroy Hotel Palm Springs
Palm Springs Viceroy Hotel
Hotel Style:
#3 Luxury Hotel in Palm Springs
#4 Spa Hotel in Palm Springs
#8 Family Hotel in Palm Springs
#22 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Avalon Hotel and Bungalows Palm Springs staff and other travellers.
8 questions
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Questions? Get answers from Avalon Hotel and Bungalows Palm Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a bungalow!”
 of 5 bubbles erin_mn4, 2 Jan 2017 | Read review
“Can only speak to the bungalows as I have never stayed in the standard rooms. Love the Regency pool bungalows though the other bungalows have larger back yard with fun 'sunning' bed which lovely plus your space is quieter/more removed from the main restaurant/pool/jacuzzi scene. Also might wanna bring your own french press (despite having a full/old school kitchen which we loved there are no coffee makers) and/or acrylic wine glasses if you want more than a plastic cup poolside. :) Biggest bonus -- Love love love that pups are welcome. :) ”
 of 5 bubbles , 2 Jan 2017 | Read review
“The bungalows are amazing with your own private patio/seating area and fireplace.”
 of 5 bubbles jennywyman, 27 Dec 2016 | Read review
“The regular rooms are great - but next time, I'll spring for a bungalow- so charming!”
 of 5 bubbles Greenbooks, 14 Dec 2016 | Read review
“Bungalows on the courtyard offer privacy, spaciousness and comfort”
  • Full kitchen
  • Dining area in bungalow
  • Living room - bright and light
  • Cozy evening
 of 5 bubbles LydiaG575, 26 Nov 2016 | Read review
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