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Avalon Hotel and Bungalows Palm Springs

Booking.comUS$144*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Avalon Hotel and Bungalows Palm Springs
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1,165 Reviews from our TripAdvisor Community

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There are newer reviews for Avalon Hotel and Bungalows Palm Springs
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Showing 1,145: English reviews
California City, California
Reviewed 3 April 2017 via mobile

Looked forward to a nice weekend at this hotel. The first room we got felt and looked dirty. This hotel is rundown and needs a good cleaning and upgrade. An "upgraded $500 per night room was slightly better than motel 6! Housekeeping barely cleaned the room, no wash clothes and barely any towels. Front door had a large gap that...

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Helpful?
Thank slhawk
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear slhawk, Thank you for sharing your constructive comments. Please accept our sincerest apologies for the housekeeping issues you encountered. This is not at all up to our standards and has been followed up on internally. There apparently is a room or two that needs the weather strip to be installed. Apologies this was not yet in place. We do...

Reviewed 28 March 2017 via mobile

The AVALON HOTEL, since April 2015, is nestled in the Historic Tennis Club Neighborhood & is walking distance to the ❤️Heart of Downtown Palm Springs! My Husband & I have been coming back to this hotel for over a decade, and when it was formerly known as the VICEROY! This Historic Hotel Property, ESTRELLA INN, was built in 1933, and...

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Helpful?
Thank LagunaBch
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear LagunaBch, Thank you for one of the most detailed and erudite reviews we have ever received! You are truly an artist with your words. Your descriptive tone totally captures the essence of the Avalon Hotel & Bungalows like a painting. It is quite apparent you take a sincere interest in your travel experiences. As a hotelier, this is so...

Reviewed 26 March 2017

This hotel is a lovely oasis with beautiful,well cared for grounds, friendly and accommodating staff and good food. It's ideally located with a great view of the mountains and we felt very well looked after by everyone we encountered from the valet parking attendant to the manager. We stayed in a two bedroom bungalow which was very private and quiet...

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Helpful?
Thank steveandsyl
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear steveandsyl, Thank you for your wonderful review! You have absolutely honed in on the charm and character of the Avalon Hotel & Bungalows. We are so pleased you enjoyed one of our two bedroom bungalows! If those walls could talk, the stories they would tell! The original features do retain the charm of the era in which they were...

Redondo Beach, California
Reviewed 22 March 2017 via mobile

I stayed at this hotel last minute and it was great. The staff was very accommodating and pleasant! Room was small but perfect for just me. Very close to downtown. Bummed I didn't get to enjoy bar, it looked like fun as I walked in late night.. Hope to enjoy a longer stay next time.

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Helpful?
Thank Leslee S
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear Leslee S, Thank you for your very kind review! Sometimes last minute getaways can be the most fun. Indeed Chi Chi bar has a great vibe! We do look forward to welcoming you back very soon, and hopefully for a longer stay.

Surrey, Canada
Reviewed 21 March 2017

This is a boutique hotel with lovely grounds, decorated in the regency/art deco style, with plenty of private spots to read a book or just chill by one of the three very pretty pools. We chose the one bedroom suite which did dent the budget somewhat, but we like our space. The room was very nicely appointed, clean, comfortable, and...

Review collected in partnership with this hotel
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Helpful?
Thank kichi2016
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear Kitchi2016, Thank you for your amazing review of your recent stay and taking the time to fully describe the experience! Your verbiage and description epitomizes what we continually endeavor to achieve! Your kind comments about our colleagues has been shared and is much appreciated. Your last comment "We'll be back" makes our day! We thank you for your patronage...

Auckland, New Zealand
Reviewed 21 March 2017

We thought the staff were lovely ,the hotel location is great just 5 minutes walk to the main street restaurants and shops. Service was friendly and we enjoyued our stay there . I would reccommend the hotel to friends. Liz, Auckland ,New Zealand

Review collected in partnership with this hotel
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Helpful?
Thank lizd623
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear lizd623, We thank you for such a great review of your recent stay with us! Indeed we do have a very convenient location in the heart of Palm Springs. So pleased you enjoyed your stay with us. We do hope we have the opportunity to welcome you back when you are next in Palm Springs, and we are grateful...

UK
Reviewed 19 March 2017 via mobile

I loved our holiday in Palm Springs but this was despite our stay at the Avalon, not because of. The reviews and website are very very deceptive. The bungalows looked nice and were set in a beautiful little area (these are what attracted us to the hotel online but there was no availability when we booked) - perhaps the experience...

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Helpful?
3Thank Pollyanna777
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear Pollyanna777, Thank you for taking the time to share your constructive comments. It appears we certainly let you down and did not meet you expectations. Please accept our sincerest apologies. Your remarks have been shared with the respective Managers for internal follow up with their teams. Should you ever decide to allow us the opportunity to welcome you back,...

Vancouver Island
Reviewed 16 March 2017

The grounds and pools are very tranquil. Staff were great and food and drinks were very good. We had a detached bungalow which was ok the building is from the 1930s, the shower was a bit funky with the dials for hot and cold water a bit of a pain to work. The bed was fantastic, the size of the...

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Helpful?
Thank montana43
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear montana43, Thank you for sharing your remarks about your recent stay. Indeed our villas though recently enhanced, do maintain the charm of the original style. We appreciate your patronage and do hope we have the opportunity to welcome you back very soon.

Los Angeles, California
Reviewed 15 March 2017

We needed a quick weekend escape, so booked the Avalon. We had stayed there before for a wedding and had an amazing time so wanted to try it again. Its centrally located so you can walk around downtown no problem. The property was busy for an event, but from start to finish we had great, friendly service. Its an easy...

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Helpful?
1Thank SherrieK007
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear SherrieK007, Thank you for the great review! We are so pleased we had the opportunity to welcome you back and that you especially enjoyed our service, cuisine and pools! Your kind words have been shared with our team. Indeed our bungalows are spacious and ideal for a one night or several. Do hope we have the opportunity to welcome...

New York City, New York
Reviewed 15 March 2017

The staff is great. The grounds are beyond beautiful. The bungalows and rooms are excellent I love tis hotel. Can't wait to go back....If I had to say one thing negative about this hotel it would be that it's so far to get to. I live in NY.

Review collected in partnership with this hotel
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Helpful?
2Thank ctbrindisi
Karina S, General Manager at Avalon Hotel and Bungalows Palm Springs, responded to this review

Dear ctbrindisi, Thank you for the wonderful review! We love that you love our hotel! We certainly look forward to welcoming you back when you are ready for another jaunt from NY. As you know it is worth it.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
A jewel box nestled in the heart of downtown Palm Springs, the historic Avalon Hotel and Bungalows Palm Springs rests at the foot of the rugged San Jacinto Mountains on four acres of fragrant, beautifully manicured gardens. Its Spanish architecture punctuated by a series of secluded, private bungalows, calls forth the iconic, storied Golden Age of Palm Springs, exuberantly updated with Hollywood Regency interiors by renowned designer Kelly Wearstler. At Avalon every experience has been hand-curated by a team of collaborators and bona fide hotel aficionados. You might say it's a calling. A penchant for wanderlust. A mind for singular retreats and unrepeatable vibes. We hold an affinity for one-offs, anomalies and the irrefutable allure of a personal touch. Our trademarks are small batched. Think of us as your own private hideaway. All you have to do is stay. ... more   less 

Additional Information about Avalon Hotel and Bungalows Palm Springs

Address: 415 S Belardo Rd, Palm Springs, CA 92262-7307 (Formerly Viceroy Palm Springs)
Region: United States > California > California Desert > Palm Springs
Price Range: RM692 - RM2,205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Avalon Hotel and Bungalows Palm Springs 4*
Number of rooms: 67
Reservation Options:
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Also Known As:
Viceroy Palm Springs Hotel Palm Springs
Viceroy Hotel Palm Springs
Palm Springs Viceroy Hotel
Hotel Style:
#5 Luxury Hotel in Palm Springs
#5 Spa Hotel in Palm Springs
#8 Family Hotel in Palm Springs
#21 Romantic Hotel in Palm Springs
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Questions & Answers

Here's what travellers have asked, with answers from Avalon Hotel and Bungalows Palm Springs staff and other travellers.
9 questions
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Questions? Get answers from Avalon Hotel and Bungalows Palm Springs staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“bungalows that overlook the pool are stunning, and rooms 227 and 228 are quiet, overlook the pool, and have scenic views”
jessl76, 27 May 2017 | Read review
“Do the bungalow or the suite. Not sure its worth it to do the single room.”
iangX1119XJ, 23 May 2017 | Read review
“any room, all are beautiful and the pools are all around”
T9377JO_, 27 Apr 2017 | Read review
“We love 521; we often say we would buy it if we could!”
BrookMeakins, 6 Apr 2017 | Read review
“Either in the older Spanish rooms or around the pool in the newer buildings which do have excellent patios or balconies.”
MatthewXCurry, 6 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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