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Embassy Suites by Hilton Palmdale

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Embassy Suites by Hilton Palmdale
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593 Reviews from our TripAdvisor Community

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Showing 590: English reviews
Scottsdale, Arizona
Reviewed 1 week ago

Denver, salt lake, Phoenix never once had an issue with embassy but Palmdale felt like a motel noisy and dirty. Staff was horrible, over all "embassy standard" sure went out the window at this location let me tell you

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank j0e562
Merlin W, General Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Eric, I am very sorry that your stay with us did not meet the Embassy Suites by Hilton standards that you are used to. I would really love the opportunity to hear more about your experience with us, and to address your concerns, and make this right. Please do consider reaching out to me to discuss. Your comfort and...

palmdale, United States
Reviewed 1 week ago

best hotel in the area, however not the best value nor among the newest hotels in the area, but on par with other lower-tier Embassy Suites with which I'm familiar. Staff is very nice and accommodating.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank ericbH8381VV
Merlin W, General Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Eric, Your feedback is very important to us. Thank you for taking the time to share a review, and for your recent stay with us. Providing our guests with a great value is one of our main goals here at the Embassy Suites by Hilton Palmdale; Which is why we offer our guests a complimentary Cooked-To-Order breakfast every morning...

California City, California, United States
Reviewed 1 week ago

When looking for a place to share a special occasion, Embassy Suites was my only choice. You can't beat the comfort, food and overall quality of service. I have been an Embassy Suites fan for over 15 years. I stay at other properties only when Embassy Suites hotels are not located where I'm going.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Carolinda B
CaitlanHill, Director of Sales at Embassy Suites by Hilton Palmdale, responded to this review

Dear Carolinda, Thank you for ringing in the New Year 2017 here with us! We are so glad that we are your choice of hotel during the holidays. Thank you for coming here to Trip Advisor to share your positive feedback! We are looking forward to your next visit. Sincerely, Caitlan Hill Director of Sales

Palmdale
Reviewed 2 weeks ago

this hotel need to clean their parking lot and hotel entrance from trash coz first impression is very important.The hotel carpeting from the lobby,the elevator,the hallways are full of dirt and stains.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank rosalindg2017
CaitlanHill, Director of Sales at Embassy Suites by Hilton Palmdale, responded to this review

Dear Rosalin, Thank you very much for staying with us, and for taking the time to share your feedback. Our team is going to take this opportunity to focus on cleanliness outside the building. In a continuous effort for improvement, I am also happy to report that we have new carpeting scheduled to be installed here in the next couple...

El Monte, California
Reviewed 2 weeks ago

Love the location! There was so much to do! The staff are friendly and wonderful.. rooms are great, enjoyed the evening reception and complimentary breakfast.. thanks embassy suites, can't wait to come back!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Kimberly H
CaitlanHill, Director of Sales at Embassy Suites by Hilton Palmdale, responded to this review

Dear Kimberly, Happy New Year! Thank you for celebrating the beginning of 2017 with us! I am so glad to hear that you enjoyed your stay, and am looking forward to welcoming you back soon. Sincerely, Caitlan Hill Director of Sales

Fernley, Nevada
Reviewed 2 weeks ago

Decided to stay here even though it's an hour away from Universals Studios mainly because of the value and the amenities available. It is also situated near a lot of stores, including the mall, as well as a variety of restaurants. The hotel itself is very inviting and welcoming as soon as you walk in. Unfortunately, I couldn't say the...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank rex_gail
CaitlanHill, Director of Sales at Embassy Suites by Hilton Palmdale, responded to this review

Dear Rex, I hope that you enjoyed your visit to Universal Studios; We appreciate you choosing our hotel during this trip. Please accept our sincere apologies that you were not welcomed in the way that you should have been upon arrival. Our team always strives to be friendly and hospitable, and we are using this opportunity to have a discussion...

Glendale, California
Reviewed 3 weeks ago

Most breakfasts in hotels, even though are highly touted, turn out to be a lot of work, and very sub-par and unappealing. But the breakfast at Embassy is superb, with a great omlette maker, and so many options, including healthy. And the evening reception is really cool, offering a free alcohol drink, and really fresh salad, and chips and crackers....

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Paul C
CaitlanHill, Director of Sales at Embassy Suites by Hilton Palmdale, responded to this review

Dear Paul, We love breakfast! It's the most important meal of the day! That's why we are all so glad to hear that we met and exceeded your expectations during your stay with us. I'm sorry to hear that you had some troubles with the thermostat and temperature in your room. Please know that our staff is always available to...

Reviewed 3 weeks ago via mobile

It was nice, only problem i had was there was no smoking rooms available at the time but everything is nice. The pool is fantastic along with the comfy beds !! The gym & free breakfast is always good of course lol :) open bar btw

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Helpful?
Thank Keshia B
CaitlanHill, Director of Sales at Embassy Suites by Hilton Palmdale, responded to this review

Dear Keshia, Thank you for staying with us; I apologize that your preferred room type was unavailable. I hope you will stay with us again soon, and that we can accommodate your preferences at that time. Thank you for sharing your feedback. Sincerely, Caitlan Hill Director of Sales

Huntsville, Alabama
Reviewed 3 weeks ago

The customer service at this hotel is impeccable. The rooms are very clean and quiet. The breakfast alone makes the stay worth it. Truly the best place to stay in town. The staff is very accommodating.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank srob72
CaitlanHill, Director of Sales at Embassy Suites by Hilton Palmdale, responded to this review

Dear sorb72, Our team is pretty great! We absolutely never tire of reading reviews like yours; it affords us every opportunity to celebrate and reward! Thank you very much for being our guest, and for your kind words. We are all looking forward to your next visit. Sincerely, Caitlan Hill Director of Sales

Saint Louis, Missouri
Reviewed 4 weeks ago

This hotel is one of the newer in the region and has nice large rooms with separate living/kitchenette area. Walk in showers in most king rooms are great! Bathroom is a great location in the awesome layout of the room. The evening reception is one of the best I have seen in regards to the quality and quantity of snack...

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Helpful?
Thank Tall-Traveler6ft7
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Tall-Traveler6ft7: Thank you so much for taking to time to write a detailed and positive review. I apologize for the spa being out of order during your visit, hopefully if/when you stay with us next time, we can ensure the spa will be up and running so you can enjoy a peaceful relaxation time. Thank you for choosing to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A proud member of the Hilton Worldwide family, the Embassy Suites Palmdale is an excellent choice whether traveling for business or pleasure. For your dining enjoyment, we offer a complimentary, made-to-order breakfast and a nightly evening reception, as well as a full-service restaurant, Fourteen, for enhanced dinner options. Enjoy a drink at the bar, take a dip in the pool, take care of business in the business center and get your sweat on in the fitness center while you're here. We are excited to be ranked #1 on Trip Advisor, and have received a Trip Advisor Certificate of Excellence Award in 2012, 2013 and 2014. Our HHonors members return time and time again for a continued excellence in guest experience. Located 45 miles from Los Angeles, near Edwards Air Force base, and in close proximity to offices and project sites for Boeing, Northrop Grumman, and Lockheed Martin, you will enjoy easy access to shopping, golf and work during your stay at Embassy Suites Palmdale in the Antelope Valley. ... more   less 

Additional Information about Embassy Suites by Hilton Palmdale

Address: 39375 5th St W, Palmdale, CA 93551-3886
Region: United States > California > Palmdale
Price Range: RM769 - RM961 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Palmdale 3.5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity, Hotels.com and Priceline so you can book your Embassy Suites by Hilton Palmdale reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Palmdale Hotel Palmdale
Hotel Style:
#2 Family Hotel in Palmdale
#3 Business Hotel in Palmdale
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Questions & Answers

Questions? Get answers from Embassy Suites by Hilton Palmdale staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High Floor has decent views and was very quiet.”
 of 5 bubbles Travlin2, 11 Dec 2016 | Read review
“corner rooms are large and quiet.”
 of 5 bubbles 800hildap, 8 Nov 2016 | Read review
“During Winter, choose West-facing room for view. During Summer, choose East-facing if staying only one night in during the Summer.”
 of 5 bubbles FresnoJohn, 1 Nov 2016 | Read review
“Become a Hilton Honors member and you can see what is available and you can pick the room you want.”
 of 5 bubbles 598marcusw, 18 Oct 2016 | Read review
“I always shoot for high floors”
 of 5 bubbles 287DanK287, 14 Sep 2016 | Read review
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