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Oak Motel Palo Alto

37 reviews
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Traveller (24)
Room & Suite (9)
Pool & Beach (2)
Overview
  • Excellent5%
  • Very good24%
  • Average16%
  • Poor21%
  • Terrible34%
18 Oct 2017
“This place is a disater”
21 Jul 2017
“There are better options out there”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Room Service
2.0 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (37)Write a Review
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1 - 5 of 34 reviews
Reviewed 19 October 2017

Stay away from this criminal institution. Book, get sick they will charge you the fill price without mercy. Good luck trying to explain your situation to owners whose English is 2nd grade level. Try some other place for an inexpensive night in Palo Alto!

Thank stephenmikesell
Reviewed 21 July 2017 via mobile

This is not a very nice motel. In fact, it is in need of severe renovation. The room stank of a mixture of unpleasant odors. The carpeting was old and buckling and had holes in it. The walls and ceilings had numerous stains and I...More

Thank jaltaman
Response from Diana J, Owner at Oak Motel Palo AltoResponded 27 July 2017

Cleanliness is extremely important to us, and it's a shame you had any reason to disagree. We appreciate the feedback and will keep your comments in mind going forward, though. Thank you, Oak Motel

Reviewed 29 May 2017 via mobile

Good Afternoon: My Experience Here At The Oak Has Been VERY POSITIVE: Very Clean, Very Comfortable, Very Centrally Located. HOWEVER: housekeeping has been Cleaning the bathroom floor with (A Chemical or Chemicals) which Make the Bathroom Floor DANGEROUSLY SLIPPERY (even when Completely Dry). One evening...More

Thank CANNON20172017
Response from Diana J, Owner at Oak Motel Palo AltoResponded 3 June 2017

Rich, we sincerely apologize for this, and we appreciate you bringing this to our attention. We'll definitely keep this in mind going forward. Other than that, we're thrilled you had a great stay. We'd love to have you back again sometime! Take care, Oak Motel

Reviewed 23 May 2017

Horrible smell in the "non-smoking" room, (mix of smoke and... pee? Moist?...Couldn't tell. I had no other choice as this place was the only one that had vacancies, I know why. Pretty dirty carpet, cigarette holes. Ok, there's a huge flat screen and free wifi,...More

Thank Phil B
Response from Diana J, Owner at Oak Motel Palo AltoResponded 27 May 2017

Phil, it's a shame to hear your room wasn't up to our standards. Cleanliness is extremely important to us, and we'll look into this issue. We apologize for any inconvenience and wish you all the best. Take care, Oak Motel

Reviewed 9 November 2016

After visiting this place, I have been wondering how in the world can you give this place even 1 star, and I see 2 and 3 star reviews! Where have those people been? The room was old and yuck. I had a hard time sleeping....More

Thank BrooklyniteLA
Response from Diana J, Owner at Oak Motel Palo AltoResponded 14 November 2016

Your comfort is always our top priority, and I really wish that had been your experience when you stayed with us. We'll be looking into your concerns right away, and we hope we get another chance in the future to welcome you back and provide...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Pool
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Breakfast included
Room Service
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Bar/Lounge
Details
Price range
US$91 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$91 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (24)
Room & Suite (9)
Pool & Beach (2)
Bathroom (8)
Hotel & Grounds (5)
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Room Tips
"Avoid at all costs."
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"There isn't one. There is no view. Just ask for something near your car, 1st floor."
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"If you want a good room book somewhere else."
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"Choose a room at the back of the hotel, away from main street."
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