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My Experience Here At The Oak
Has Been VERY POSITIVE: Very Clean,
Very Comfortable, Very Centrally Located.
HOWEVER: housekeeping has been
Cleaning the bathroom floor with
(A Chemical or Chemicals) which
Make the Bathroom Floor DANGEROUSLY
SLIPPERY (even when Completely Dry).
Response from Diana J, Owner at Oak Motel Palo AltoResponded 3 weeks ago
Rich, we sincerely apologize for this, and we appreciate you bringing this to our attention. We'll definitely keep this in mind going forward.
Other than that, we're thrilled you had a great stay. We'd love to have you back again sometime!
Horrible smell in the "non-smoking" room, (mix of smoke and... pee? Moist?...Couldn't tell. I had no other choice as this place was the only one that had vacancies, I know why.
Pretty dirty carpet, cigarette holes. Ok, there's a huge flat screen and free wifi,...More
Thank Phil B
Response from Diana J, Owner at Oak Motel Palo AltoResponded 4 weeks ago
Phil, it's a shame to hear your room wasn't up to our standards. Cleanliness is extremely important to us, and we'll look into this issue. We apologize for any inconvenience and wish you all the best.
After visiting this place, I have been wondering how in the world can you give this place even 1 star, and I see 2 and 3 star reviews! Where have those people been? The room was old and yuck. I had a hard time sleeping....More
Response from Diana J, Owner at Oak Motel Palo AltoResponded 14 November 2016
Your comfort is always our top priority, and I really wish that had been your experience when you stayed with us. We'll be looking into your concerns right away, and we hope we get another chance in the future to welcome you back and provide...More
I stayed here for 2 nights and had a nice time. Its clean, central. The staff are friendly and helpful. Its no frills but that's ok - it also means its no fuss.
The neighbourhood s relatively quiet. I walked a lot and I found...More
Thank Tim M
Response from Diana J, Owner at Oak Motel Palo AltoResponded 2 October 2016
We're glad our staff was so helpful when you stayed with us, Tim, and it's wonderful to know that you were happy with your room and our amenities, as well. If you're ever in the area again, we'd be happy to welcome you back for...More
I spent two night here on business only because it was last minute and my options were very limited. Given the choice again I would opt for sleeping in my car rather than spending $200 a night on this dump. This place is a tribute...More
Response from Diana J, Owner at Oak Motel Palo AltoResponded 19 September 2016
Again, we're sorry you had this impression of us. We're all about comfort, cleanliness, and affordability here, and I hope we get another chance in the future to welcome you back and show you how great a stay with us truly is. Take care 'til...More
US$170 - US$205 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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