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Garden Court Hotel

415 reviews
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Traveller (132)
Room & Suite (418)
Dining (12)
Overview
  • Excellent78%
  • Very good16%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Parking
Air Conditioning
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (415)Write a Review
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1 - 5 of 410 reviews
Reviewed 4 weeks ago

This hotel popped up as an option, and I jumped at the opportunity to try it out. Wow! Great value. Great rooms. Great food. Great experience. The valet greeted me immediately. He doubled as bell-person. The front desk staff (one flight up from street level)...More

Thank DakotaDunesTraveler
Response from Ella H, General Manager at Garden Court HotelResponded 3 weeks ago

Thank you so much for your wonderful review! We're all very happy to hear that you had such a memorable stay. We always strive to provide the best service possible and are glad that you experienced our top-notch hospitality. We hope to see you again...More

Reviewed 9 December 2017

This is a great hotel. I had not stayed here for about six years and changed my last name in the meantime and, yet, they remembered me. I have no idea how. (As I was checking out they asked me to confirm the email of...More

Thank Elizabeth W
Response from Ella H, General Manager at Garden Court HotelResponded 11 December 2017

Elizabeth, thank you so much for the wonderful review! We're very happy to hear that we exceeded your expectations. We always strive to provide our guests a 5-star experience and we hope to see you again soon! Warmly, Ella H. General Manager

Reviewed 3 December 2017

I was here for a few days in the summer for a conference and its a great base for doing business in Palo Alto, seeing the area, and kicking back at the end of the day. Everything in the Valley is a short ride away,...More

Thank Damomcs
Response from Ella H, General Manager at Garden Court HotelResponded 6 December 2017

Thank you so much for the wonderful review! We're all very pleased to hear you enjoyed your time with us for the conference. We hope to see you again soon!

Reviewed 8 November 2017

We recently stayed at the Garden Court Hotel, while in Palo Alto for a reunion. Rooms are very nice, staff is courteous and helpful, but given the price of the property we would expect a higher level of attention to detail. Example: a light breakfast...More

Thank Erin S
Response from Mohammed N, General Manager at Garden Court HotelResponded 13 November 2017

Erin, thank you so much for the review. I'm so disappointed to hear that we let you down on your recent visit. We strive to exceed our guests' expectations and clearly we dropped the ball during your visit. The lobby should always be in tip...More

Reviewed 23 October 2017

We had our wedding and reception at the Garden Court Hotel at the end of February, 2017. We first contacted Jesse Bresnahan, Event Coordinator at the Garden Court, via email just seven (7) weeks before our wedding day. We were skeptical that an event rising...More

Thank Yee Shan P
Response from Mohammed N, Front Office Manager at Garden Court HotelResponded 25 October 2017

Thank you so much for your wonderful review! We're all thrilled to hear that you were so pleased with the final result of your wedding planning with us and that Jesse was such a great guide throughout it all. Nothing make us happier than taking...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$307 - US$950 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Palo Alto
#1 Romantic Hotel in Palo Alto
#2 Luxury Hotel in Palo Alto
#3 Family Hotel in Palo Alto
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$307 - US$950 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Palo Alto
#1 Romantic Hotel in Palo Alto
#2 Luxury Hotel in Palo Alto
#3 Family Hotel in Palo Alto
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (132)
Room & Suite (418)
Dining (12)
Hotel & Grounds (167)
Bathroom (12)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
AoiYama
25 June 2016|
AnswerShow all 3 answers
Response from Mohammed N | Property representative |
Thank you for the question! We do indeed have three rooms on the second floor that are classified as ADA compliant. We're happy to assist you in making sure you receive one during your booking process. We hope to see you... More
0
Votes
donnerart
15 March 2016|
AnswerShow all 2 answers
Response from Kimberly B | Reviewed this property |
It's not free parking or valet,if you use the adjacent parking lot you can get towed
0
Votes
Florence V
14 August 2015|
AnswerShow all 2 answers
Response from Mohammed N | Property representative |
Good evening, we do have aerated spa tubs in our 3 Grand Deluxe Suites and The Penthouse Suite-Total of 4,. They are wonderfully therapeutic, it is not the power of a jetted jacuzzi, Our guests have shared positive feedback... More
0
Votes
Room Tips
"Second, third, and fourth floor are all good options. Hard to go wrong, methinks."
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"request fireplace in the winter!"
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"Coffee maker in the room ;)"
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"Choose those facing the courtyard for maximum sunlight. Some rooms are extremely small, so check before you..."
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