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Garden Court Hotel

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369 Reviews from our TripAdvisor Community

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Showing 364: English reviews
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Pleasanton, California
Reviewed 4 days ago NEW

I love how The Garden Court seriously treats you like family. From the phone call making our reservation to checking out everything was perfect. I must share that Tianni is the best with guest services. She took care of our reservation, took special care with my daughters birthday weekend, and award celebration. Her attention to detail, impeccable listening made THE...

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Thank judithkappa
Reviewed 1 week ago via mobile

I was greeted happily by Donovan during my arrival. He has such a pleasant and welcoming smile, instantly offered to assist me with my luggage. Angelique at the front desk was such a sweetheart upon my check in. Offered me a toothbrush and toothpaste as I had forgotten mine. To my surprise I was even upgraded. My room had a...

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Thank Mollister08
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thanks so much for the wonderful review! I'm thrilled to hear you were treated to our highest standards by our wonderful staff including Angelique and Donovan. We are always proud of their dedication to providing such warm service. We hope to see you again soon! Beast, Jeffery P. General Manager

Reviewed 1 week ago via mobile

I want to say thank you to the front desk team by accomodating our mini getaway honeymoon. I love how friendly the staffs are and how they manage to pull a very romantic surprise for a short notice. My husband and I booked a night stay in Garden Court Hotel without any plan. As soon as we arrived, we are...

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Thank zenadres
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for that wonderful review! We're so happy to hear that your mini honeymoon was so enjoyable. We always strive to go above and beyond with our service to our guests and add that extra special touch to occasions such as yours. We appreciate the shout-out to our team members, and will be sure to pass along...

Providence, Rhode Island
Reviewed 3 weeks ago via mobile

Upon arrival we were greeted at street level and escorted to the reception area. Our room was gorgeous with beautiful linens and Molton Brown toiletries. Our private balcony overlooked a European like courtyard which we thoroughly enjoyed. We look forward to getting back very soon.

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Thank elnsmith1
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for your lovely review! We're thrilled you enjoyed your stay with us and look forward to serving you again in the future. Warmly, Jeffery P. General Manager

Reviewed 3 weeks ago

We stayed at Garden Court last week for 5 nights in a King suite (#311) and had a fantastic experience all around. I'm a VERY picky traveler and usually stay at a Four Seasons or Rosewood, but decided this time to try this boutique hotel in the center of Palo Alto. The staff was amazing at every level, starting with...

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Thank 452ray
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear 452ray, Thank you for your wonderful review. I am thrilled you decided to stay at Garden Court and to hear from your experience that you made the right choice. Everyday, I feel fortunate and very proud of my team. Although, each and everyone is unique and very different, I am amazed at how their genuine and sincere joy of...

Reviewed 4 weeks ago via mobile

I have stayed at this hotel several times and always had a truly great experience. I am usually here for work and for some reason I drive up from LA (car separation anxiety I guess) and I'm usually so tired from the drive this is my happy place. The bathroom is so beautiful I took Pictures a few years ago...

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Thank Heather N
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Heather, thank you so much for the wonderful review! We sincerely appreciate your loyalty and are glad to hear you always enjoy your stays with us. We're also honored to have been an inspiration to the design in your own home. We look forward to seeing you again soon! Warmly, Jeffery P. General Manager

San Jose, California
Reviewed 4 weeks ago

One of the best hotels ever stayed in,great location, big clean rooms,helpful employees, vacation feeling atmosphere even if not on a vacation , Jose sandoval was so helpful and the knowledge he had about hotel and area, thank you jose,I'm definitely coming back soon because first experience is everything and your hotel nailed it..thank you and see you soon.

Review collected in partnership with this hotel
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Thank chrisgonzles83
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Chris, thank you very much for the great review. We're happy to hear you enjoyed your stay with us and received such good service from Jose. We look forward to seeing you again soon! Best, Jeffery P. General Manager

Palo Alto, California
Reviewed 17 March 2017

93 days I stayed in this hotel and I must say, it was hard to leave! ( house repair) The service, people, consistently and integrity of the staff was exceptional. I looked around for the right hotel knowing I would spend a great deal of time there. Room 318. Perfect. 550 square feet. King bed with sexy sheets that FEEL...

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Thank shaepaye
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dear shaepaye, After 93 days, it was hard for us too! We will ALWAYS be your home away from home. I appreciate your very nice compliment, I owe it ALL to my team or should I say "your new extended family". Come see us anytime. Warmest regards, Jeffery

Rockaway Township, NJ
Reviewed 11 March 2017 via mobile

Very nice little hotel. I loved the coffee and danishes on each floor in the mornings. Fresh fruit in the room upon arrival. The little balcony overlooking the courtyard was also nice. My only negative is that room services is limited after 10pm and there are no local restaurants open.

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Thank Karliesjz
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thanks so much for the review! We're happy to hear you enjoyed your stay with us. We'd also be happy to help direct you to several late-night dining options available in downtown Palo Alto within walking distance from our hotel during your next visit. We hope to see you again soon! Warmly, Jeffery P. General Manager

singapore
Reviewed 8 March 2017

Loved the smooth reception, super location off the heart of University Avenue, getting our room early, Molton Brown bathroom amenities, fireplace, balcony, being upgraded after complaining about being in the room next to Employees quarters (there was a lot of chatter during the time we were in the room). Room Tips: Room 306 is next the the employees room and...

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Thank owhatfun
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you for the review and feedback! We appreciate your business and are glad to hear you had a good visit with us. We look forward to seeing you again! Warmly, Jeffery P. General Manager

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
Garden Court Hotel and Event Venue rated in 2014 - Four Stars by Forbes Travel Guide. Located in downtown Palo Alto's tree lined streets this luxury boutique hotel offers 62 guestrooms and suites. Ideal for business travelers, meetings in Silicon Valley, leisure guests exploring the area and brides looking for a romantic wedding. With contemporary chic design, charm, luxurious amenities, attention to detail, spectacular location and privacy this ultimate urban retreat is amazing! ... more   less 

Additional Information about Garden Court Hotel

Address: 520 Cowper Street, Palo Alto, CA 94301
Region: United States > California > Palo Alto
Price Range: RM1,131 - RM3,940 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Garden Court Hotel 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Garden Court Palo Alto
Hotel Garden Court
Hotel Style:
#1 Business Hotel in Palo Alto
#1 Romantic Hotel in Palo Alto
#2 Luxury Hotel in Palo Alto
#4 Family Hotel in Palo Alto
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court Hotel staff and other travellers.
3 questions
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Truckee, California
over a year ago
over a year ago
Palo Alto, California
10 months ago

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Questions? Get answers from Garden Court Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a quiet room. #311 was great (it's a King suite)”
452ray, 29 Mar 2017 | Read review
“Quiet rooms are facing courtyard”
shaepaye, 17 Mar 2017 | Read review
“Rm 306 is bigger w a couch, but is next to Employee Room & Gym-so can be noisy. Rm416 is at opp corner, quieter w fireplace.”
owhatfun, 7 Mar 2017 | Read review
“Rooms outside the elevators are next to the morning coffee service.”
richardtp2017, 30 Jan 2017 | Read review
“really, any room; however, if possible avoid rooms facing Cowper Street.”
JeffS674, 23 Jan 2017 | Read review
5 of 5