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01/10/2017 02/10/2017
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    Hotel Keen

    425 High St, Palo Alto, CA 94301-1621
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    01/10/2017 02/10/2017
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    US$289
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    Traveller (30)
    Room & Suite (19)
    Dining (3)
    Hilton Garden Inn Palo Alto
    462 reviews
    #6 of 27 hotels in Palo Alto
     
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    Creekside Inn - A Greystone Hotel
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    Dinah's Garden Hotel
    997 reviews
    #2 of 27 hotels in Palo Alto
     
    Overview
    • Excellent25%
    • Very good38%
    • Average21%
    • Poor9%
    • Terrible7%
    Travellers talk about
    “white board” (16 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Multilingual Staff
    Wheelchair Access
    Dry Cleaning
    Free Parking
    Pool
    2.5 Star Hotel
    All hotel details
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    Hilton Garden Inn Palo Alto
    462 reviews
    #6 of 27 hotels in Palo Alto
     
    Stanford Park Hotel
    930 reviews
    #1 of 10 hotels in Menlo Park
     
    Creekside Inn - A Greystone Hotel
    683 reviews
    #5 of 27 hotels in Palo Alto
     
    Dinah's Garden Hotel
    997 reviews
    #2 of 27 hotels in Palo Alto
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (200)
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    1 - 5 of 182 reviews

    Reviewed 6 days ago

    Overall this is an overpriced, cramped hotel, with an outdated interior and mediocre rooms. The staff is young and friendly,but not experienced. The cleanliness was mediocre. While the location is convenient, there are much better options nearby for a fraction of the cost.More

    Review collected in partnership with this hotel
    Thank H1587HHchrisj
    Response from pfriedman, General Manager at Hotel KeenResponded 2 days ago

    Dear H1587chrisj, I am sorry that you were not happy with the property. We will definitely take your observations to heart and continue to train our staff so that they may hone their skills. I am glad that you found them friendly as that is...More

    Reviewed 14 August 2017

    Stayed here on business and really liked the location (walkable to restaurants and meetings) and it was very quiet. Rooms were small but efficient and well designed. Staff were nice at desk and breakfast. I plan on coming back

    Review collected in partnership with this hotel
    Thank Karl S
    Response from pfriedman, General Manager at Hotel KeenResponded 4 weeks ago

    Dear Karl S, Thank you for giving us a shot. I am very happy that you were pleased with us and look forward to welcoming you back on your next visit. Best, Peter F

    Reviewed 14 August 2017

    My experience with this hotel was excellent. It had clean rooms, decent breakfasts, good service and a great location (near Cal Train). The management was friendly and helpful. I look forward to staying there again.More

    Review collected in partnership with this hotel
    Thank marthad945
    Response from pfriedman, General Manager at Hotel KeenResponded 4 weeks ago

    Dear marthad945, It was a pleasure meeting you and your friends. I am so happy that you enjoyed your stay. My apologies again for your upstairs neighbor - sorry I did not think to check the previous day when you first mentioned it. Let me...More

    Reviewed 8 August 2017

    This hotel was great! Best location, right around the corner from shops and restaurants, 15 min walk to Stanford campus. Very accommodating staff, friendly service. Small but clean and quiet rooms. Only complaint, no fridge in the rooms, and had to ask the staff for...More

    Thank Sdhten
    Response from pfriedman, General Manager at Hotel KeenResponded 10 August 2017

    Dear Sdhten, Thank you very much for the stay and the high marks. I am embarrassed that our staff neglected to put out the salt and pepper on the buffet given we have something in the neighborhood of 6000 packets in the kitchen. Perhaps next...More

    Reviewed 8 August 2017

    This hotel was very nice in the heart of Palo Alto. Just around the corner from shops and restaurants, and a 15 min walk to the middle of Stanford Campus! I will be staying here again. Bring a cooler as there are no fridges in...More

    Review collected in partnership with this hotel
    Thank Sdhten
    Response from pfriedman, General Manager at Hotel KeenResponded 10 August 2017

    Dear Sdhten, In the event that one of the reviews gets deleted I will post a response to both. Thank you again for staying with us, sharing your comments through our survey and taking the time to spread the word on Trip Advisor. Please let...More

    Hilton Garden Inn Palo Alto
    462 reviews
    #6 of 27 hotels in Palo Alto
     
    Stanford Park Hotel
    930 reviews
    #1 of 10 hotels in Menlo Park
     
    Creekside Inn - A Greystone Hotel
    683 reviews
    #5 of 27 hotels in Palo Alto
     
    Dinah's Garden Hotel
    997 reviews
    #2 of 27 hotels in Palo Alto
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Multilingual Staff
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • US$157 - US$578 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, TravelClick, Expedia, Orbitz, Cheap Tickets, TripOnline SA, Cancelon, Hotwire and getaroom.com so you can book your Hotel Keen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Palo Alto
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    Traveller (30)
    Room & Suite (19)
    Dining (3)
    Hotel & Grounds (23)
    Bathroom (11)
    Nearby
    Dinah's Garden Hotel
    997 reviews
    5.65 km away
     
    Stanford Park Hotel
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    .77 km away
     
    Hilton Garden Inn Palo Alto
    462 reviews
    5.37 km away
     
    Creekside Inn - A Greystone Hotel
    683 reviews
    3.85 km away
     
    Nearby Restaurants
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    Nearby Attractions
    Allied Arts Guild
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    Stanford University
    1,426 reviews
    1.47 km away
    Rodin Sculpture Garden
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    1.50 km away
    Cantor Arts Center
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    Questions & Answers
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    Room Tips
    "Get the deluxe!"
    Read review
    "Stay off the first floor."
    Read review
    "Get a room facing south"
    Read review
    "Second floor on the south side is probably best, but the rooms will be more expensive."
    Read review
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