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All reviewsheavenly bedstanford universityseparate tubtown countrywalking distanceroom serviceclose to downtownfront desk stafffour seasonsself parksmall poolcaltrain stationrestaurants and shopssilicon valleybusiness centerinternet connectionlove this hotel
Very expensive hotel for an average experience. We realize Palo Alto is expensive but for over $400 per night, I would expect carpet that is not stained. There is a mini fridge in the room in an enclosed cabinet and it is hot. The mini...More
Thank Celeste J
Response from Juan R, Guest Services Manager at The Westin Palo AltoResponded 4 days ago
Thank you for your review. We strive to provide every guest with a superlative experience and we are sorry we did not meet that goal during your stay. We appreciate your feedback and we are following up with our team to ensure that we address...More
Had business at Stanford so this was one of the more convenient locations. Near enough to the Village with a Trader Joes and Gott Burgers if you need something to eat. 24hr gym was adequate.
Sprawling building with rooms in a maze. Otherwise just a...More
Response from Juan R, Guest Services Manager at The Westin Palo AltoResponded 1 week ago
Thank you for your review. We often hear positive feedback from our business guests, and we are glad you were able to make the most of your time in our area by staying with us. We hope you will visit us again the next time...More
This hotel was selected because of the TA rating. The hotel was in a great location and easily accessible to all areas of Palo Alto and the service, atmosphere, rooms and amenities were terrific. Especially the service. Fantastic. Would come back.More
Thank Catherine C
Response from Juan R, Guest Services Manager at The Westin Palo AltoResponded 2 weeks ago
Thank you for your review. Our goal is provide every guest with a memorable experience, and it sounds like you had a great time during your stay with us. We thank you for your kind words and look forward to seeing you the...More
It's hard to give this hotel a rating because my experience was somewhat mixed.
First of all, the good: As I expect from Westin, the room was very well maintained and particularly comfortable. They even offered some amenities that I haven't seen before, such as...More
Response from Juan R, Guest Services Manager at The Westin Palo AltoResponded 3 weeks ago
Thank you for your review and for your recent stay with us. We have received very positive feedback about our amenities, and we are glad you enjoyed your accommodations. I will be sure to pass along your very kind words to our Housekeeping...More
A nice hotel, with clean and large rooms. Two double beds very soft. Bathroom is also large and clean with both separated bath and shower. Rooms are very quiet. Large garage underneath. Staff are friendly and helpful. Breakfast is correct with buffet with somewhat limited...More
Response from westinpaloaltoGM | Property representative |
Dear Bill V,
Thank you for your question. The standard rooms at the Sheraton and Westin are both lovely. The most notable differences between the two are that the Westin standard rooms are slightly larger than the... More
Dear Bill V,
Thank you for your question. The standard rooms at the Sheraton and Westin are both lovely. The most notable differences between the two are that the Westin standard rooms are slightly larger than the Sheraton standard rooms, all standard rooms at the Westin have a separate tub and shower, and the windows at the Westin are full length. I hope that helps in weighing your options.