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The Zen Hotel

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The Zen Hotel
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313 Reviews from our TripAdvisor Community

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Showing 297: English reviews
Missouri
Level Contributor
159 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 1 week ago via mobile

Not knowing the area....husband booked this based on reviews. Outside of hotel a bit disappointing but when you step into the room, it is very comfortable. Love the amenities....snacks, extra things like coffee, teas, chocolate, lip balm, mouthwash, comb and several more items. Can't say enough about the amazing breakfasts! Today, there were so many options....cereals, oatmeal, 3 kinds of... More 

Helpful?
Thank 401eeg
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Generous, gentle and inexpensive. I really enjoyed the Zen hotel. It looked unpromising, a little down at the heels from the outside. But the room itself was extremely comfortable and the place is generous in spirit. The breakfast is fantastic, healthy varied with fresh health shakes every day, great baked goods, even turkey bacon. People are extremely helpful and pleasant.... More 

Helpful?
Thank Susan H
Modesto, California
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago via mobile

My husband and I stay here every few months. Staff is always welcoming and polite. Beds and rooms are always comfortable and clean. Lots of great amenities at no charge. Our go to place in Palo Alto. It is also very close to Stanford Medical Center, shopping and great restaurants.

Helpful?
Thank quintina1999
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear quintina1999, Thank you so much for being a repeat guest of The Zen Hotel. We LOVE welcoming guests back and finding that their experiences are consistently meeting their expectations time and time again. Also, all our staff welcomes and values suggestions from our repeat guests. As an independent family-owned lodging, we have found so many enhancements have been implemented... More 

Los Angeles, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

We had a great experience at the Zen Hotel and I highly recommend it! It's a boutique hotel, overflowing with lots of "extras" - unlike hotels that usually charge you for any of the snacks or drinks - here, it's all a treat: chocolates, almonds, chips, energy bars, etc. The breakfast that's included in the price of the room is... More 

Helpful?
Thank Sherri Z
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear Sherri Z, Thank you so much for your wonderful comments about your stay with us. I am so glad to see that we achieved our goal of delivering you a great experience, both in our service and overall amenities, and that all the "special touch" details we present in our guestrooms served to enhance your first experience at The... More 

Valley Forge, PA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

Great accommodations, in a very pedestrian friendly neighborhood. Parking was easy and convenient. Great proximity to great restaurants and stores. Hotel lobby and room was very clean and I appreciated the special touches including the snacks, meals and beverages including fresh made smoothies! One of best breakfast buffets I've experienced. Really enjoyed the water feature of hotel too. Thank you... More 

Helpful?
Thank lisa_2158
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear lisa_2158, Thank you for your amazing feedback. We are so glad to learn that you found our name to align with your experience and that you left our hotel with the feeling of Zen hospitality we strive to deliver to all our guests. We appreciate so much your praise to our breakfast buffet and are so glad you enjoyed... More 

Dallas, TX
Level Contributor
84 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 weeks ago

We stayed at the Zen in late October and found it to be a very nice, comfortable motel with extremely nice staff. The motel is family owned and id clearly outside the mold of cookie cutter motels/hotels. Not sure when the renovation was done, but they did a really good job - even a lot of money spent on the... More 

Helpful?
Thank PhoodKritic
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear PhoodKritic, What a wonderful review! Thank you so much for sharing your feedback with the Tripadvisor community. Our entire team was delighted to see that your interactions with them were all pleasant and that your first experience at The Zen was a good one. Our last full renovation ended in 2010, and ever since we have continuously implemented enhancements... More 

A TripAdvisor Member
Reviewed 4 weeks ago via mobile

Excellent Immaculate Clean Good free breakfast Very responsive Would stay there again Reasonable The staff was very helpful, and while it was originally a motel, everything has been redone. It was about 20 minutes from the campus (south of it) so it took some time to get there in the morning. Just allow for the traffic.

Helpful?
Thank A TripAdvisor Member
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear guest, Thank you for your wonderful review. I am glad we had an opportunity to welcome you during Stanford reunion weekend. It was a delight to see guests from different class years and we are honored that you chose The Zen as the place to stay in Palo Alto while attending such a special event. Stanford reunion, along with... More 

Los Angeles, California
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 5 weeks ago

The Zen really surprised me, clean and comfortable, with extra amenities that were appreciated. The breakfast smoothie was great and they had both eggs and hard boiled eggs so it wasn't just carbs. The front desk person always seemed engaged. It was not just a paint job on an old motel, someone really spent time thinking about how to make... More 

Helpful?
Thank sylvia_m0
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear sylvia_m0, Thank you for sharing your generous feedback about your stay with us! We are so glad to see you found our breakfast buffet menu to be balanced. From our eggs and bacon to our freshly made vegetable and fruit smoothies, our goal is to have appetizing options for every single one of our guests. We appreciate very much... More 

Los Angeles, California
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 October 2016 via mobile

This is an older motel that has been nicely updated! Room was spotless. Bed was comfy. Room snacks were a really nice touch. Convenient parking lot. Breakfast was fresh, healthy and delicious. Awesome green smoothies! Well done ZEN!

Helpful?
Thank myrottndog
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear myrottndog, Thank you so much for your review. We are very glad to learn that you enjoyed your stay at The Zen Hotel and that the complimentary healthy in-room snacks we offer were to your enjoyment. We look forward to your next stay and to you trying the additional flavors of smoothies we offer as part of our breakfast... More 

Texas
Level Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 20 October 2016 via mobile

I originally picked this hotel because it's the older style where we can pull up our motorcycles to park right in front of the room. We ended up flying, but I'm so glad we're staying here anyway. It's less than half the price of the name brand chains located just a very few miles closer to the Stanford campus. Seeing... More 

Helpful?
Thank blesk3
Zen_Hotel_Palo_Alto, General Manager at The Zen Hotel, responded to this review

Dear blesk3, Thank you so much for your wonderful review. We are all very glad you found your stay at The Zen Hotel enjoyable and that we were able to offer you good value as compared to other Palo Alto hotels. We make it a point to offer a stay inclusive of amenities that conventionally would increase your final bill... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
In the heart of Silicon Valley, The Zen Hotel offers daily full hot breakfast buffet that includes freshly made smoothies, Peet's and Santa Cruz Organic coffees, Mighty Leaf teas, sausages, bacon, scrambled eggs and much more. L'occitane toiletries and free true high speed Internet are standard in all guestrooms. Minutes away from Stanford University, Shoreline Amphitheater and tech companies such as HP, Facebook and Google; The Zen Hotel offers great value and is a fantastic choice for business and leisure travelers. ... more   less 

Additional Information about The Zen Hotel

Address: 4164 El Camino Real, Palo Alto, CA 94306-4075
Region: United States > California > Palo Alto
Price Range: RM589 - RM1,567 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Zen Hotel 3*
Number of rooms: 37
Reservation Options:
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Also Known As:
Townhouse Hotel Palo Alto
Hotel Style:
#2 Best Value Hotel in Palo Alto
#3 Romantic Hotel in Palo Alto
#5 Family Hotel in Palo Alto
#5 Business Hotel in Palo Alto
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Questions & Answers

Questions? Get answers from The Zen Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a room onthe grund floor and irt was great, but I probably woul dhave chosen a room on the second floor.”
 of 5 bubbles 499sherriz, 13 Nov 2016 | Read review
“Get the rooms in the Zen Garden.”
 of 5 bubbles Sunset97210, 17 Oct 2016 | Read review
“It was our third stay at this place,, and all rooms were good.”
 of 5 bubbles comfytravel, 5 Oct 2016 | Read review
“Our room was on the second floor overlooking the Zen garden.”
 of 5 bubbles debbiedarlin, 4 Oct 2016 | Read review
“The water fountains around the hotel helped drowning out other noise of the surroundings.”
 of 5 bubbles langreejen, 3 Oct 2016 | Read review
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