Lots of hairs, of all kinds and colors, all over the place! They probably never clean those rooms. Definetly NOT worth the price... absolutelly disgusting! And yes, old looking prepacked pastries are the breakfast, as other reviewers mentioned. I would never stay there again!
Had to book a place last minute, found this place online. Website is kind of confusing, missed my checkout date by a day. Room was functional, kind of smelled a bit, but you get used to it. Overall it was an ok stay.
extremely rude check in clerk. kept me waiting 5 minutes while he played his video game. Pretty much called me liar when i informed him the tv did not work. was not able to make tv work. Not single apology.
1. The “continental breakfast” advertised on Expedia for $15 extra charge is 2 TINY danishes that look like they’re from the 1940s along with bottled OJ and water. There is NO way this stuff is worth even $3, let alone $15. See photo attached.
2. The cleaning staff did their best…
Customer service more interested to read newspapers than solving issues.
Noise during all the night, people yealing in the room next door, people coming in and out each 10 minutes (just imagine why) in the room at the upper floor from 11pm to 8am.
Don't make the mistake to stay t…
"get rid of urine and mold smell in bathroom"
"Very thin walls. Plan to go out to breakfast."
"I stayed in 121 which was a few rooms from the street about mid way in the complex. I was quiet."
"Corner rooms get some sun and less street noise. El Camino Real is ALWAYS busy."
"It does have a handicap room & they accept multiple discount options."