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Hilton Garden Inn Palo Alto

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Traveller (107)
Room & Suite (54)
Dining (9)
Ratings and reviews
Certificate of Excellence
  • Excellent56%
  • Very good30%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“breakfast staff”(10 reviews)
“newer hotel”(7 reviews)
“great hotel”(28 reviews)
View all reviews
What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
Enjoy your stay in the closest hotel to downtown Palo Alto. Stop and stay now and get access to our complimentary fitness center, indoor swimming pool, and outdoor patio area with fire pit. Our hotel has over 3,000 sq. ft. of flexible function space and onsite catering. When you're not...
Offers from Hilton Garden Inn Palo Alto
Special Offer: Double Points, Every Stay
Hotel deals
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Location and contact
4216 El Camino Real, Palo Alto, CA 94306-4404
Hotel website
18 km to Mineta San Jose Intl Airport
10 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (537)
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515 results
Traveller rating
283
153
54
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12
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283
153
54
13
12
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All reviewsbreakfast staffnewer hotelgreat hotelunderground garagefitness centerbusiness tripeasy parkingel caminomountain viewshort driveconvenient locationbusiness centerfitness roomcomfortable bedswould stay here againstanford universitysilicon valley
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1 - 5 of 515 reviews
Reviewed yesterday

There has been a lot of staff turnover at this hotel and the front desk staff was not as warm as we were accustomed to. Our room service order the first night of our stay was incorrect. However, the breakfast staff is very friendly and...More

Review collected in partnership with Hilton Garden Inn
Thank Claudia M
Hotel's Favourite
Reviewed 12 May 2018

I am used to staying in 5 star, fairly luxurious hotels when travelling for business. I wasn't sure what to expect from this 3 star suburban Garden Inn -- I was so pleasantly rewarded with a fantastic stay. The hotel is clean and modern -...More

Thank 934niranjana
Response from Moe N, Assistant General Manager at Hilton Garden Inn Palo AltoResponded 17 May 2018

Thank you for your kind words, we are very happy we were able to not only meet but exceed your expectations. I look forward to sharing the review with Esteban and the food and beverage staff. We look forward to welcoming you back in the...More

Reviewed 2 days ago

When I expressed concern they charge me for deluxe room and put me in standard, the person running this place provides a very different guarantee than posted in room, threatens me with fraud charges and misstates what was posted on Hilton's own website what a...More

1  Thank Trw005
A TripAdvisor Member
1
Reviewed 3 days ago

Clean, friendly, one of the top places to stay if in the mountain view/palo alto area! We were there for an event! Looking forward to staying here next time! SO close to the asian boba shops and pho places around!More

Review collected in partnership with Hilton Garden Inn
Thank A TripAdvisor Member
Response from Moe N, Manager at Hilton Garden Inn Palo AltoResponded 2 days ago

Thank you for the feedback, we here at the Hilton Garden Inn Palo Alto strive to not only meet our guests expectations but exceed them by providing not only a clean and comfortable room for a good nights rest but anticipating our guests needs and...More

Reviewed 1 week ago

I don't typically stay at Hiltons but this property is making me rethink why not. Friendly staff, very clean rooms, spotless parking garage with ample parking. The bed was very comfortable with Neutrogena bath products. Breakfast buffet for $14.99

Thank Todd C
Response from Moe N, Assistant General Manager at Hilton Garden Inn Palo AltoResponded 5 days ago

Thank you Todd for sharing your experience, we strive to go above and beyond to leave our guests with a memorable experience here at the Hilton Garden Inn Palo Alto. We hope to welcome you back in the near future!

View more reviews
About
Description
Enjoy your stay in the closest hotel to downtown Palo Alto. Stop and stay now and get access to our complimentary fitness center, indoor swimming pool, and outdoor patio area with fire pit. Our hotel has ...More over 3,000 sq. ft. of flexible function space and onsite catering. When you're not in meetings or exploring, feel at home in a comfortable guest room or suite equipped with complimentary WiFi, a microwave, a mini-refrigerator, a Keurig(R) coffee maker and an oversized desk. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Self-Serve Laundry
Wheelchair Access
Beachfront
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (107)
Room & Suite (54)
Dining (9)
Pool & Beach (2)
Business Centre & Event Rooms (15)
Questions & Answers
Ask a question
Katherine S
4 June 2016|
AnswerShow all 2 answers
Response from Mary D | Property representative |
Dear Katherine, Thank you for your question. There is no shuttle service to and from the airport as well as to Stanford Medical Center, however, our friendly staff would be more than happy to arrange transportation service... More
0
Votes
retiredteach74
10 May 2016|
AnswerShow all 3 answers
Response from Mary D | Property representative |
Dear retiredteach74, Thank you for your question. Starting May 1st of this year, we started charging $14/day from Mondays-Fridays and complimentary during weekends for our parking. While this is new for our property, we... More
0
Votes
Room Tips
"Watch out for these people"
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"ask for end of hall away from elevator for quiet"
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"I was on Level 2 and south facing. Very quiet and good afternoon light."
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"Centrally located"
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