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    Sheraton Palo Alto Hotel

    625 El Camino Real, Palo Alto, CA 94301-2301
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    04/02/2018 05/02/2018
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    US$259
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    Traveller (143)
    Room & Suite (33)
    Dining (20)
    Overview
    • Excellent14%
    • Very good34%
    • Average30%
    • Poor16%
    • Terrible6%
    Travellers talk about
    “club level” (21 reviews)
    Free Internet
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (782)
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    11 - 15 of 733 reviews

    Reviewed 23 November 2017 via mobile

    My family came in for the Stanford Vs Cal football game, Hotel was nice, but found ants in the bathroom. Offered room service which was good but the breakfast in the lobby was crowded and needed more seating, the staff were ok. Overall an Ok...More

    Thank Charlotte C
    Response from Juan R, Guest Services Manager at Sheraton Palo Alto HotelResponded 25 November 2017

    Thank you for your review. We strive to provide a superlative experience and I am sorry we fell short during your stay. We tend to see a very large crowd the morning of the Big Game, and in the next week our restaurant will have...More

    Reviewed 16 November 2017 via mobile

    Why the internet quality and speed (a fairly basic need) would be so below average right in the heart of Silicon Valley is surprising. Also the plumbing must be really old because if the person in the next room decides to take a 4am shower...More

    Thank SACHIN M
    Response from Juan R, Guest Services Manager at Sheraton Palo Alto HotelResponded 19 November 2017

    Thank you for your review and for your recent stay with us. We are very sorry about the issues you encountered. We typically receive positive feedback about our complimentary wifi service and I will be following up with our IT department to ensure that nothing...More

    Reviewed 7 November 2017 via mobile

    The rooms are clean and nice and is also nearby to a lot of eating places eat University Ave. But was very much disappointed with the breakfast for an international hotel. There is only limited bread and pastry.

    Thank RolandTAN
    Response from Juan R, Guest Services Manager at Sheraton Palo Alto HotelResponded 8 November 2017

    Thank you for your review. We are always looking for ways to improve our food services and I will be sure to share your feedback with our culinary team. We hope to see you the next time you are in Palo Alto.

    Reviewed 4 November 2017

    Hotel is a bit dated, but rooms are good. Across the (a busy) street from Stanford, walking distance to downtown Palo Alto and other food and shopping centers. Hotel is clean, efficient - is for the business traveler who does not have an unlimited account...More

    Thank RCostigan
    Response from Juan R, Guest Services Manager at Sheraton Palo Alto HotelResponded 5 November 2017

    Thank you for your review. We are lucky to have a prime location for those guests who are looking to make the most out of their time in the Palo Alto area. We are glad you joined us during your business trip and we hope...More

    Reviewed 2 November 2017 via mobile

    Great location. Excellent staff. Dated, spartan facility. Spotty internet. Very average food. This in one of the wealthiest zip codes in the United States in the heart of Silicon Valley? Upgrade@asap.nowMore

    Thank Scott_R_Seattle
    Response from Juan R, Guest Services Manager at Sheraton Palo Alto HotelResponded 8 November 2017

    Thank you for your review. We are excited to share the news about our restaurant renovation and guest room updates, and you may have noticed some of the work being done during your time with us. Thank you for your kind words about our staff...More

    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • US$144 - US$589 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 346
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Travelocity, Priceline, Cancelon, getaroom.com and TripOnline SA so you can book your Sheraton Palo Alto Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Palo Alto
    • Also Known As
    • Sheraton Palo Alto ,
    • Palo Alto Sheraton
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    Traveller (143)
    Room & Suite (33)
    Dining (20)
    Pool & Beach (11)
    Hotel & Grounds (74)
    Bathroom (17)
    Business Centre & Event Rooms (5)
    Family and Play Areas (3)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Ingrid K
    27 May 2016|
    Answer
    Response from Ingrid K |
    plus may I know how many mins. walk to Stanford shopping Center ??
    -1
    Votes
    Ingrid K
    21 May 2016|
    Answer
    Response from Pamala001 | Reviewed this property |
    The pool is average size.
    0
    Votes
    AnnieLParadise
    2 May 2015|
    Answer
    Response from Vanessa86 |
    The Sheraton Palo Alto offered free overnight parking to guests in June of 2014.
    0
    Votes
    Room Tips
    "For a quieter room, avoid a room near stairs or elevator, as well as rooms facing the Caltrain tracks."
    Read review
    "This is not"
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    "GO for the upgrade with the jacuzzi cuz the room is larger!"
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    "Don't get a room facing the train tracks - you will hear the CalTrain as it goes by."
    Read review
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