We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Palo Alto Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Palo Alto Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

695 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Palo Alto Hotel
See the most recent reviews
Showing 649: English reviews
Boston, Massachusetts
Reviewed 13 May 2014

I have been at this property quite some number of times over the past few years. It is a great location for business with Stanford University and biotech companies in the Palo Alto area. The staff are very friendly and helpful. The lobby lounge is quite nice for an aperitif or nightcap. The price is not bad for this area....

 Report
Helpful?
Thank Orso52
Gurpreet K, Manager at Sheraton Palo Alto Hotel, responded to this review

Dear Orso52, Thank you for taking the time to share your feedback with us. I appreciate your kind words about our service and phenomenal staff and will be sure to pass on the compliments. However, I am sorry that you found the condition of your room to be a disappointment and not up to our usual standards. I hope that...

Arizona
Reviewed 4 May 2014

Our family recently stayed at this hotel and i would only stay again if we were given a room that is FAR away from the elevator. We were 3 doors down from the elevator on the 3rd floor and the sound of the elevator was extremely loud. The elevators ran all night and each time it did you could here...

 Report
Helpful?
Thank cocoapuf
Bangalore
Reviewed 29 April 2014

My impression after staying here was that this must have been a motel sometime back which someone has tried to upgrade into a star hotel. The staff were friendly at the checkin counter but, despite being a platinum member, there were no upgrades provided. The rooms were hardly star-quality rooms with very less space to walk around. An AC occupied...

 Report
Helpful?
Thank rajeshkk
London, United Kingdom
Reviewed 26 April 2014

The Sheraton Palo Alto is perfectly located, walking distance from Stanford University and from the train station. From the hotel you can also easily access restaurants and bars on University Avenue. That would make it the perfect location to stay while visiting Palo Alto, but.... the hotel rooms are very basic and have most probably not be renovated since hotel...

 Report
Helpful?
1Thank Bruno L
Dallas
Reviewed 24 April 2014

That was precisely the feel that this particular Sheraton properly had as I walked in through the smallish lobby. Service at the front desk was downright hostile, bordering on picking a fight. The clerk acted like I was taking valuable time away from her that she could have been spending filing her nails. The lobby area opened directly into the...

 Report
Helpful?
1Thank DGfromDallas
Danville, California
Reviewed 9 April 2014

This Sheraton is marginal. It only gets away with the marginal rooms, noisy air conditioners, and incompetent staff because it is 100% full Monday through Friday. I have stayed here at least 6 times. Today I went to the gym and the treadmills were taken so I went into the adjacent room to use the elliptical machine. The room is...

 Report
Helpful?
1Thank SandraBaja
Bengaluru, India
Reviewed 1 April 2014

The hotel is conveniently located next to CalTrain Station and in front of Stanford University. The staff is friendly and helpful and the rooms are large and comfortable. If you are sick at eating in the hotel, a mile away there are lot of joints and you can get a lot of vegetarian options (Mexican, Indian, Italian etc). This hotel...

 Report
Helpful?
Thank sathya27
Oakland, California
Reviewed 22 March 2014

The hotel is conveniently located next to CalTrain Station and Stanford University. It is not cheap, but there were lots of benefits to staying there. The staff was very friendly and helpful. The grounds were pretty. The rooms were large and clean. The biggest drawback is that between the two bars and the CalTrain it wasn't exactly quiet. It didn't...

 Report
Helpful?
1Thank nskinner67
Madison, Wisconsin
Reviewed 20 March 2014

Avoid room 2027 by all means. It's located right above the elevator mechanical room so my room feels like in the middle of the manufacturing factory. Noise and shake every 30 seconds until 1 am and after 6 am. Paid $300 for this room for an important conference. Miraculously I scored 5 hour sleep but most people won't be able...

 Report
Helpful?
1Thank Conftrave
Grand Forks, Canada
Reviewed 7 March 2014

You get a sense of how your stay will be from the minute you walk in the room. You are greeted by a sour stale smell, like an airplane cabin that just disembarked 200 people from a trans-atlantic flight. Try turning on the AC but warning - it will be noisy. After that, you can listen to listen to the...

 Report
Helpful?
1Thank shobie5

133 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (123)
Viewed
Hotel & Grounds (22)
Viewed
Pool/Beach Area (10)
Viewed
Dining (17)
Viewed
Room/Suite (23)
Viewed
Bathroom (15)
Viewed
View from Room (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Family/Play Areas (3)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (10)
Viewed
Business Centre/Function Rooms (2)
Viewed
Room/Suite (2)
Viewed
Dining (1)
Viewed
Hotel & Grounds (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Palo Alto
0.1 km away
The Westin Palo Alto
The Westin Palo Alto
#10 of 27 in Palo Alto
621 reviews
0.3 km away
The Epiphany, a Joie de Vivre Hotel
5.4 km away
Dinah's Garden Hotel
Dinah's Garden Hotel
#2 of 27 in Palo Alto
839 reviews
Show Prices
Show Prices
Show Prices
3.6 km away
Creekside Inn
Creekside Inn
#7 of 27 in Palo Alto
575 reviews
0.8 km away
Garden Court Hotel
Garden Court Hotel
#5 of 27 in Palo Alto
357 reviews
1.0 km away
Stanford Park Hotel
Stanford Park Hotel
#1 of 9 in Menlo Park
755 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Palo Alto Hotel is a luxury accommodation in Silicon Valley near Stanford University and San Francisco Bay Area attractions like Fisherman's Wharf, Union Square, Chinatown, and Napa Valley. ... more   less 

Additional Information about Sheraton Palo Alto Hotel

Address: 625 El Camino Real, Palo Alto, CA 94301
Region: United States > California > Palo Alto
Price Range: RM700 - RM2,785 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Palo Alto Hotel 3.5*
Number of rooms: 346
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Priceline and Travelocity so you can book your Sheraton Palo Alto Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Palo Alto
Palo Alto Sheraton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Palo Alto Hotel staff and other travellers.
5 questions
Ask a question
Boston, Massachusetts
over a year ago
Hyderabad, India
Hyderabad, India
over a year ago

See all questions (5)

Questions? Get answers from Sheraton Palo Alto Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room on a higher floor for better view of the surrounding”
 of 5 bubbles 397mikin, 15 Feb 2017 | Read review
“Choose one facing the interior courtyard.”
 of 5 bubbles annecX5111GD, 13 Feb 2017 | Read review
“Sign up for the Preferred Rewards program - they rooms set aside for members are great!”
 of 5 bubbles elisabethg339, 1 Jan 2017 | Read review
“Avoid rooms by the lift”
 of 5 bubbles cellrone, 27 Dec 2016 | Read review
“Stay away from 2025 and similar rooms”
 of 5 bubbles omars600, 12 Dec 2016 | Read review
5 of 5