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25/12/2017 26/12/2017
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    Sheraton Palo Alto Hotel

    625 El Camino Real, Palo Alto, CA 94301-2301
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    25/12/2017 26/12/2017
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    US$138
    US$119
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    Traveller (143)
    Room & Suite (33)
    Dining (20)
    Overview
    • Excellent14%
    • Very good34%
    • Average30%
    • Poor16%
    • Terrible6%
    Travellers talk about
    “club level” (21 reviews)
    Free Internet
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    3.5 Star Hotel
    All hotel details
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    Rooms
    25 Dec26 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (776)
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    291 - 295 of 727 reviews

    Reviewed 3 December 2014

    I thought the Sheraton Palo Alto was a 4-star, maybe I was wrong. The room is spacious but the bath ware and TV set are old. The breakfast was very basic. The frontdesk was not very careful and I was overcharged by ~US$ 100 dollar...More

    1  Thank Tom W
    Response from Gurpreet K, Manager at Sheraton Palo Alto HotelResponded 8 December 2014

    Dear Tom W, Thank you for taking the time to share your feedback. I am sorry the status of the room you occupied during your visit was not up to satisfactory standards. We will be completely renovating our guest rooms in the coming weeks so...More

    Reviewed 3 December 2014

    This hotel is NOT good! First the check in is very small and essentially outside - it gets cold and rainy in Palo Alto - not pleasant. The bar is also outside...very odd - it's a cart in a rainy courtyard. The entire hotel is...More

    Thank SWTTRAVELS
    Response from Gurpreet K, Manager at Sheraton Palo Alto HotelResponded 8 December 2014

    Dear SWTTRAVELS, Thank you for your feedback. I apologize for the inconvenience that the renovation has created. That said, the renovation is making great strides and the first of our new rooms will become available later this week. I hope you will consider returning in...More

    Reviewed 2 December 2014

    When you wake up to hearing your neighbor taking a shower and your other neighbor talking on the phone because the walls are not blocking the sound, it might be a bit too noisey. Don't expect to sleep well at this hotel if you are...More

    Thank Matthew P
    Response from Gurpreet K, Manager at Sheraton Palo Alto HotelResponded 24 December 2014

    Dear Matthew P, Thank you for your visit and for taking the time to share your feedback. I apologize for the shortcomings you experienced during your stay with us. Your feedback is appreciated as are your other comments regarding your stay. We strive to offer...More

    Reviewed 29 November 2014

    When we arrived and unpacked at the next hotel the evening we checked out of the Sheraton Palo Alto, I discovered my favorite (and rather pricey) flats were not in my bag. I immediately called the Sheraton to let them know I had left them...More

    1  Thank Bronblue
    Response from Gurpreet K, Manager at Sheraton Palo Alto HotelResponded 24 December 2014

    Dear Bronblue, Thank you for taking the time to detail your recent experience. Please allow me to apologize to you for your experience. I truly appreciate your perspective and would appreciate the opportunity to again discuss this with you further at your convenience. Thank you...More

    Reviewed 26 November 2014

    Given the price and location you may think this is a nice hotel. Well, clear that from you mind. Its basically an old hotel that hasn't been renovated in forever and was never that nice to begin with. Lots of stains on the carpet, lose...More

    1  Thank Fanfoot
    Response from Gurpreet K, Manager at Sheraton Palo Alto HotelResponded 24 December 2014

    Dear Fanfoot, Thank you for your recent visit and for taking the time to share your feedback.We work hard to deliver an exceptional guest experience, however in this case it appears that we fell short and did not meet your expectations. Should you return to...More

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    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Concierge
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Outdoor pool
    • Tennis Court
    Details
    • Price range
    • US$129 - US$623 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 346
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Orbitz, Starwood, Hotwire, Travelocity, Cheap Tickets, TripOnline SA, Cancelon and getaroom.com so you can book your Sheraton Palo Alto Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Palo Alto
    • Also Known As
    • Sheraton Palo Alto ,
    • Palo Alto Sheraton
    Add Photo Photos
    Traveller (143)
    Room & Suite (33)
    Dining (20)
    Pool & Beach (11)
    Hotel & Grounds (74)
    Bathroom (17)
    Business Centre & Event Rooms (5)
    Family and Play Areas (3)
    Nearby
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    5.39 km away
     
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    995 reviews
    .98 km away
     
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    669 reviews
    .12 km away
     
    Nobu Hotel, Epiphany Palo Alto
    430 reviews
    .28 km away
     
    Nearby Restaurants
    Palo Alto Creamery Fountain & Grill
    323 reviews
    .30 km away
    Pampas
    142 reviews
    .14 km away
    St. Michael's Alley
    117 reviews
    .33 km away
    Pizzeria Delfina
    63 reviews
    .33 km away
    Nearby Attractions
    Rodin Sculpture Garden
    61 reviews
    1.22 km away
    Allied Arts Guild
    35 reviews
    1.35 km away
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    Ask a question
    Questions & Answers
    Ingrid K
    27 May 2016|
    Answer
    Response from Ingrid K |
    plus may I know how many mins. walk to Stanford shopping Center ??
    -1
    Votes
    Ingrid K
    21 May 2016|
    Answer
    Response from Pamala001 | Reviewed this property |
    The pool is average size.
    0
    Votes
    AnnieLParadise
    2 May 2015|
    Answer
    Response from Vanessa86 |
    The Sheraton Palo Alto offered free overnight parking to guests in June of 2014.
    0
    Votes
    Room Tips
    "Don't get a room facing the train tracks - you will hear the CalTrain as it goes by."
    Read review
    "Check the Pampas restaurant two blocks aways for a Brazilian Rodizio"
    Read review
    "Avoid rooms at back"
    Read review
    "Don't stay"
    Read review
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