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Comfort Inn Palo Alto

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Traveller (25)
Room & Suite (25)
Dining (11)
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Overview
  • Excellent14%
  • Very good29%
  • Average40%
  • Poor8%
  • Terrible9%
Travellers talk about
“el camino”(20 reviews)
“tater tots”(2 reviews)
“spent one night”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (181)
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All reviewsel caminotater totsspent one nightyogurtfree breakfaststayed nightsstanford medical centerthe palo alto areawallpaperclerkcleanlinessamenity
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51 - 55 of 162 reviews
Reviewed 13 February 2016

A friend came to visit me from 2 hours away, but I live with my parents so he couldnt stay over (no extra rooms and family was coming over later), I booked him a hotel with my card and all and then he drove to...More

Thank Lizzy G
Response from DeniseWallace610, General Manager at Comfort Inn Palo AltoResponded 8 March 2016

Dear Lizzy, I apologize for your experience and the misunderstanding that occurred at the hotel. The feedback you have provide will assist the hotel in making improvements with the service we provide. Please give us another opportunity to serve your hotel needs. Kind regards, Denise...More

Reviewed 25 January 2016

This was a good basic hotel in an expensive area. Complimentary breakfast was good & staff were very helpful and friendly. Bed was comfortable & bathroom clean. Only thing I could suggest to improve is that the curtains were quite dusty.More

Thank TheChairmanMeow
Response from DeniseWallace610, General Manager at Comfort Inn Palo AltoResponded 8 March 2016

Dear TheChairmanMeow, Thank you for taking the time to provide encouragement to my staff and I. It is always good to hear that my staff was friendly and helpful. My head housekeeper works hard to maintain clean rooms and has addressed the dusty curtains. We...More

Reviewed 4 January 2016

The room is quiet, clean and comfortable. The staff is friendly. The breakfast is pretty good. The most pleasant surprise is their HD TV. The HD quality is exceptionally good, and it offers a good selection of channels, even some international channels. I will stay...More

Thank luciya
Reviewed 23 December 2015

The room was clean and the bed was wonderful! The linens were soft and felt good to the touch. The bathroom was clean and the shower worked just fine. The desk clerks were helpful. I plan to go there again.

Thank Batya Y
Reviewed 16 November 2015

Palo Alto is a high end area, but the price for this Inn is not commensurate to the service we received. Our family booked three rooms. We checked in ahead of the others, on November 13, 2015, flying in from different states. We paid for...More

Thank Luz C
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$116 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$116 - US$344 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (25)
Room & Suite (25)
Dining (11)
Business Centre & Event Rooms (2)
Questions & Answers
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Patty S
11 January 2017|
AnswerShow all 2 answers
Response from Christine K | Reviewed this property |
When I stayed there, it was still prior to their planned renovations. Picture a single room with two queen beds and the decor of an average hotel in the 90's. The furniture is quite worn, and does not fit the room well. I... More
0
Votes
jeannie h
17 February 2016|
AnswerShow all 4 answers
Response from Christopher C | Reviewed this property |
I did not see an elevator, but there are several ground floor rooms away from El Camino, and parking is available in front of those rooms.
0
Votes
Michael K
21 July 2015|
AnswerShow all 4 answers
Response from 588bettyp | Reviewed this property |
We didn't see a fitness center. You might check their Web sight.
0
Votes
Room Tips
"ask for a room at the back to avoid the noise from El Camino."
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"Ask the rooms on the back side."
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"location, location, location!"
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"Bottom floor room (number 15) was quiet and convenient to parking lot"
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