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Sheraton Pasadena

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Sheraton Pasadena
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750 Reviews from our TripAdvisor Community

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Showing 725: English reviews
Phoenix, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 December 2014

My family and I came across this Sheraton almost by accident, and what a pleasant surprise! The staff were over the top kind and helpful, and right outside the property were the most charming streets and fun neighborhood to explore. We found amazing restaurants, great coffee shops, and even a fantastic antique shop full of Hollywood and local memorabilia. We... More 

Helpful?
Thank amy596
GuestManagement, Guest Experience Manager at Sheraton Pasadena, responded to this review

Dear amy596, We are overjoyed to hear that you enjoyed your stay and the convenience of our superb location. It is exciting to hear our staff exceeded your expectations while providing the personal, instinctive and renewing experience that you deserve. Thank you for the outstanding review and comments posted on TripAdvisor. We look forward to your next stay and thank... More 

Magnolia, Texas, United States
1 review
Reviewed 15 December 2014

I was in town for a convention and stayed 2 nights. I enjoyed my stay because the hotel was exceptionally clean and comfortable beds but most of all the bar experience was the best. Ron is amazing and kept me entertained with great stories about bands and music. It made for a relaxing evening after a long day of travel... More 

Helpful?
Thank Allyson P
GuestManagement, Guest Experience Manager at Sheraton Pasadena, responded to this review

Dear Allyson P, Thank you for taking the time out to share your experience from your recent. We appreciate the outstanding review and comments posted on Trip Advisor. We are thrilled to hear that you enjoyed your stay and the convenience of our superb location. It is exciting to hear our staff exceeded your expectations while providing the personal, instinctive... More 

Livermore, California
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 December 2014

This is a comfortable Sheraton in downtown Pasadena with friendly attentive staff. Room was clean and well appointed, had high def TV and spacious bathroom. Free WiFi but $18 charge for convenient underground self-parking, which is $25 for non-guests. No overnight street parking nearby. Was accurately rated as 3.5 stars on Priceline. Good value for the money.

Helpful?
Thank mfmccart
GuestManagement, Guest Experience Manager at Sheraton Pasadena, responded to this review

Dear mfmccart, Thank you for choosing Sheraton Pasadena as your home away from home. We are delighted to hear you enjoyed your stay and the convenience of our superb location. We look forward to your return. It is our pleasure to provide you with the personal, instinctive and renewing experience that you deserve. Sincerely, Guest Experience Manager More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 December 2014 via mobile

Not a new and the room could use an update but you can't beat the proximity to Colorado Blvd. Front desk staff remembered us from October's trip, which is pretty cool. Looking forward to the next stay.

Helpful?
Thank Chad H
GuestManagement, Guest Experience Manager at Sheraton Pasadena, responded to this review

Dear Chad H, We are thrilled to hear you enjoyed your stay. The staff will be delighted to hear we exceeded your expectations. Thank you for choosing Sheraton Pasadena as your home away from home. We look forward to your next stay. Sincerely, Guest Experience Manager More 

Reno, Nevada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 December 2014

Ron the bartender was fantastic to talk to and he reminded me of a real old time bartender that really takes pride in his work. I had a few hours to kill before a dinner meeting and he was friendly, fast, and the service was fantastic! Good food and beer too.

Helpful?
1 Thank jimmyvmt
GuestManagement, Guest Experience Manager at Sheraton Pasadena, responded to this review

Dear jimmyvmt, Thank you for the excellent review on TripAdvisor. We are delighted to hear our bartender Ron provided you with friendly and helpful service you deserve. It is our pleasure to provide you with the personal, instinctive and renewing experience that you deserve. We look forward to your return. Thank you for choosing Sheraton Pasadena as your home away... More 

The Hague, The Netherlands
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 13 December 2014

Another layover. Reception staff were very helpful and all staff you encounter are polite and friendly. Comfortable spacious rooms with good facilities though wifi can have issues. Hotel has pleasant pool area as well as good facilities including a great bar with 24 hr rooms service. Good location near cinema and wide array of shops restaurants and cafes with adequate... More 

Helpful?
1 Thank Darryl d
GuestManagement, Guest Experience Manager at Sheraton Pasadena, responded to this review

Dear Darryl d, Thank you for choosing Sheraton Pasadena as your home away from home. We are thrilled to hear you enjoyed your stay and the superb hotel location. We look forward to your return. It is our pleasure to provide you with the personal, instinctive and renewing experience that you deserve. Sincerely, Guest Experience Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 December 2014

From check in & parking to check out. Painless, clean and comfortable. Same beds as the Westin, love them. Conveniently located within walking distance of Paseo Colorado and Colorado Blvd. shops & restaurants

Helpful?
1 Thank Kathleen G
GuestManagement, Guest Experience Manager at Sheraton Pasadena, responded to this review

Dear Kathleen G, Thank you for choosing Sheraton Pasadena as your home away from home. We are delighted to hear you enjoyed your stay and the convenience of our superb location. We look forward to your next stay. Sincerely, Guest Experience Manager More 

Fort Lauderdale
Level Contributor
55 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 10 December 2014

Just stayed one night on business but I really liked the spaciousness of the loft room. Staff was very welcoming and the chance to get a late night snack in the friendly and well-lit bar was appreciated. Breakfast service was excellent also. I asked for my room to be de-feathered and it was. The plaid carpet is a bit tired... More 

Helpful?
Thank Marilyn M
GuestManagement, Guest Experience Manager at Sheraton Pasadena, responded to this review

Dear Marilyn M, Thank you for sharing your kind comments with us. We are truly thrilled to hear that you enjoyed your stay and we look forward to welcoming you back again soon. Sincerely, Guest Experience Manager More 

Palo Alto, California
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 December 2014

This hotel is not new, but our SPG (Starwood Preferred Guest) was comfortable with really good beds, and free internet and two bottles of water daily. Bathroom a bit small but serviceable. The two nicest touches were a good sized refrigerator in the room that was actually usable. (As opposed to many hotels with minibars where you can't possibly put... More 

Helpful?
Thank sportsbabe59
GuestManagement, Guest Experience Manager at Sheraton Pasadena, responded to this review

Dear sportsbabe59, We are thrilled you enjoyed your stay and the convenience of our superb location. We are delighted to hear that you received such great service during your time with us and our staff continues to provide you the friendly and helpful service you deserve. Thank you for the great review on TripAdvisor and for choosing Sheraton Pasadena as... More 

Portland
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 December 2014 via mobile

In comparison to other Sheraton's this one was just okay. Staff was friendly & helpful. Room was nice (aesthetically) & clean, but HVAC didn't work & internet dramatically slowed on Saturday night when the hotel was full.

Helpful?
2 Thank Adrienne C
GuestManagement, Guest Experience Manager at Sheraton Pasadena, responded to this review

Dear Adrienne C, Thank you for taking the time to share your feedback from your recent stay at Sheraton Pasadena. We are thrilled to hear you enjoyed your stay and the service our team provided. The hotel will be going through renovation next year. We look forward to seeing you in the future. Sincerely, Guest Experience Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Visit the beautiful Sheraton Pasadena Hotel, ideally located within walking distance of the abundant shopping, dining, and entertainment options that Old Town Pasadena is renowned for. ... more   less 

Additional Information about Sheraton Pasadena

Address: 303 East Cordova Street, Pasadena, CA 91101
Region: United States > California > Pasadena
Price Range: RM605 - RM1,605 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Pasadena 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Sheraton Pasadena Hotel Pasadena
Pasadena Sheraton
Hotel Style:
#7 Business Hotel in Pasadena
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Pasadena staff and other travellers.
3 questions
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Oakland, California
Southwest Gulf Coast, Florida

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Questions? Get answers from Sheraton Pasadena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with balconies are not a good buy”
 of 5 bubbles 850vinnyr, 21 Nov 2016 | Read review
“Ask for room facing the Convention Center to get more privacy. The other side rooms facing the Condo Complex.”
 of 5 bubbles SPGPlatFreqTraveler, 21 Nov 2016 | Read review
“fairly quite location, only 5 floors, I use the stairs(slow elevators) so 2nd floor is great”
 of 5 bubbles jmedster, 14 Oct 2016 | Read review
“Try to get a room closed by the Elevators to avoid walking.”
 of 5 bubbles lvegasjp, 11 Oct 2016 | Read review
“My favourite is, Room # 302”
 of 5 bubbles Santi501, 27 Sep 2016 | Read review
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