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Sheraton Sonoma County - Petaluma

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Sheraton Sonoma County - Petaluma
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640 Reviews from our TripAdvisor Community

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Showing 622: English reviews
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Staten Island, NY
Reviewed 5 days ago NEW

Nice property. Well kept, nicely appointed and large rooms. Little Balconies were a nice touch. Easy hotel to stay in. Free available parking. Wifi. Heated Pool. Good Breakfast. Relaxing. Sonoma isn't as compact as Napa so anywhere you go is a drive. This hotel is no exception. Half hour to 45 minutes to some Wineries. But all in all a...

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Helpful?
Thank stasiakay
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Thanks so much for staying with us and for taking the time to write your review! I'm so glad you enjoyed your visit. I should point out that we have only 4 rooms with balconies - just so not all travelers will expect one! We do have wineries just down the street and should you wish to stay local we...

San Francisco, California
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We stayed here as a quick little stay-cation in Sonoma County and were pleasantly surprised! Because we are SPG members we got a lovely room overlooking the marina--rooms are large, well appointed with refrigerators, robes and slippers, bottled water and comfortable beds. We also had the loveliest front desk agent check us in. I wish I had her name because...

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Helpful?
Thank GoldenGateGirl2011
About Hotel's Favourite Review
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

What a pleasure to have you with us! Thanks for taking the time to share a thorough review with your fellow travelers. We certainly do hope that you hurry back! Be well! Scott Satterfield General Manager

md
Reviewed 1 week ago

Nice property ,on the marina, close to the Freeway, friendly staff. Close to downtown Petaluma, but about 30-45minutes drive to the wineries It is located on the same property as the Baywood Suites, Regus. Free parking , Wifi, coffeemaker and mini-fridge.Checkin took a little longer than expected; but not too excessively long- there was only one agent who was helping...

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Helpful?
1Thank MDarp
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

With a "2-star" grade I was expecting to read something terrible, but didn't see it. I guess that the star grades means different things to different people. I'm really glad you enjoyed your stay. We do hope you hurry back. Maybe we can blow your socks off for a "3-star" review next time! Be well! Scott Satterfield General Manager

San Jose, California
Reviewed 1 week ago

The facility itself is very nice, great location. Nice room & amenities. Definitely get the Club upgrade - the breakfast and afternoon appetizers are worth it (esp. for families.) Staff is friendly enough, and eager to please. My one complaint with staff is that upon complaining about the noisy heat/AC unit in our room (that kept us awake all night)...

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Helpful?
Thank Jafrju
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Thanks for your input. If you could contact me to let me know what room you were in or name the reservation was under we'd be happy to take $20 off of your bill. Obviously a noisy AC unit is not our standard and needs to be addressed. Scott Satterfield General Manager scott.satterfield@sheratonpetaluma.com

Menomonee Falls, Wisconsin
Reviewed 2 weeks ago

The Sheraton Sonoma County in Petaluma is a very nice property. The lobby is very nice. The restaurant was also very good and the bar makes a great drink. Once we got to our rooms, they were really quite nice. Very clean and comfortable with high end amenities. Excellent food, a great room with nice bedding. The front desk people...

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Helpful?
Thank Jim L
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

So glad that you enjoyed your stay with us! The pool and whirlpool spa are being finished today and will be ready for your next visit. Hope you hurry back. Be well! Scott Satterfield General Manager

Salem, Massachusetts
Reviewed 4 weeks ago

The rooms were large, the beds were perfect and the location is convenient. Lots of parking (and it's free). There is a nice view of the water (and high way) on one side of the hotel, the other is a lovely view of the parking lot and some industrial buildings. It's within walking distance of a 7/11, goodwill and In...

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Helpful?
Thank Amanda T
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Thanks so much for staying with us. I don't believe I've ever read a review that mentioned Goodwill Industries store a mile away. That did make me smile. The pool and spa are still awaiting the proper weather to re-plaster them. They should be open in a week to 10 days. I'm sorry for the inconvenience! Hurry back and be...

A TripAdvisor Member
Level Contributor
3 reviews
3 hotel reviews
3 helpful votes
Reviewed 4 weeks ago via mobile

Stayed here last weekend with a girlfriend. Nice room. The fire alarm went off at 2 AM so we headed down the stairs to exit. Once outside, there were no staff members directing people. I saw an older man with a cane and a family with a small child. We waited in our car on a cold night in the...

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1Thank A TripAdvisor Member
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Thank you for staying with us. Like every business, we sometimes suffer from the poor behavior of our guests. That night someone discharged a fire extinguisher, which set off our smoke detectors and the fire department had to respond. Unfortunately our staff did not handle the situation as they should have and are being re-trained. Sorry for the confusion and...

Granite Bay, California
Reviewed 14 February 2017

Beautiful location, easy access, close to charming old town shopping & dining. We enjoyed our stay and the amenities of the hotel. Exceptionally easy check in and very charming staff. Loved the lobby bar - super service, drinks an small plates. Only drawback was extremely slow service at breakfast. Only a handful of tables were occupied - but it took...

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Helpful?
Thank wheresally48
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

So glad that you enjoyed your stay! We're blessed with a great staff that love to serve our guests - and I am so glad that you felt that! I will work on breakfast service, but certainly look forward to perhaps meeting you on your next trip to Petaluma! Thanks again and be well! Scott Satterfield General Manager

Sunnyvale, California
Reviewed 1 February 2017

Stayed here overnight after an event at this hotel. Very impressed with the setting and the marina by the river. Our two queen-bedded room was spacious, spotless, and very well-equipped. Extra towels, coffee maker, and an iron/ironing board were all provided, as well as a small refrigerator. The well-lit bathroom was equipped with a great shower and magnifying mirror, plus...

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Helpful?
Thank RDB27
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

So glad you enjoyed your stay. I appreciate your thorough review for your fellow travelers! While we don't station a "bellman" at the front, we do offer luggage assistance for anyone that would like it! I do hope you hurry back. With a little more time, you'll be able to explore this beautiful area from the coast to the redwoods...

Nashville, Tennessee
Reviewed 28 January 2017

I decided to switch hotel brands for my business stays. This property fits the bill for business and pleasure. It is reasonably close to San Francisco and a perfect base of operations to tour the areas myriad of wineries. If you are a club level traveler, there is an added bonus. The club offers and nice variety of finger foods...

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Helpful?
Thank Joseph A
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Thanks so much for your kind and thorough review. I'm so glad that you enjoyed your stay! Please stop by and say hello next time you're here. I'd love to thank you in person! Be well & travel safely! Scott Satterfield General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Sonoma County Petaluma is close to the area's premium wineries, spectacular Pacific beaches, dense redwood forests, and a variety of golf courses, and art galleries. ... more   less 

Additional Information about Sheraton Sonoma County - Petaluma

Address: 745 Baywood Dr, Petaluma, CA 94954-5388
Region: United States > California > Sonoma County > Petaluma
Price Range: RM753 - RM1,630 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Sonoma County - Petaluma 3.5*
Number of rooms: 183
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Also Known As:
Sheraton Sonoma County - Petaluma Hotel Petaluma
Sheraton Petaluma
Petaluma Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Sonoma County - Petaluma staff and other travellers.
6 questions
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Questions? Get answers from Sheraton Sonoma County - Petaluma staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request room w/ "Upgraded" heater/AC. We were told (too late) they're changing these but didn't do all rooms yet. NOISY & kept us awake!”
 of 5 bubbles Jafrju, 13 Mar 2017 | Read review
“Our third floor room #335 was quiet and not too far from the elevator.”
 of 5 bubbles RDB27, 31 Jan 2017 | Read review
“The majority of the rooms provide a water exposure. A nice plus.”
 of 5 bubbles josepha671, 27 Jan 2017 | Read review
“Ask for a room facing the water.”
 of 5 bubbles Ohio_Geologist1, 15 Dec 2016 | Read review
“all rooms are well insulated.”
 of 5 bubbles Mikseth, 17 Oct 2016 | Read review
5 of 5