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Hilton Garden Inn Pismo Beach

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Hilton Garden Inn Pismo Beach
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790 Reviews from our TripAdvisor Community

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Showing 741: English reviews
Los Angeles, California
Reviewed 31 July 2016

WIFI does not work in rooms, although staff will say it's just "temporary." In fact, WIFI only works in lobby. Also, TV connection did not work in our room for 2 out of 3 nights. Staff kept telling us different stories and timelines for fixing it. Would not stay here again.

Review collected in partnership with Hilton Garden Inn
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1Thank Rosejoe
Mark R, Manager at Hilton Garden Inn Pismo Beach, responded to this review

I really appreciate you taking the time to let us know your thoughts about your recent stay. I am sorry that quality of the wireless connection was not up to standards and am working with AT&T on improving the strength and consistency of the Wi-Fi offered at the hotel. In this day and age it is an amenity that is...

Sheffield, UK
Reviewed 31 July 2016 via mobile

Another stop off on our trip down to LA. Good location and friendly, efficient staff. Both our evening meal and breakfast were good, especially the breakfast buffet. Magnificent sized room with adjustable beds and 2 part bathroom. Good location near the beach

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Helpful?
Thank gremlin82
Mark R, Manager at Hilton Garden Inn Pismo Beach, responded to this review

I really appreciate you taking the time to let us know your thoughts about your recent stay. It was great to read that our team was able to provide you with warm and welcoming service and that the hotel's location, dining and large guestrooms suited your needs well. I hope you will be our guests again when your travels bring...

Hot Springs, Arkansas
Reviewed 28 July 2016 via mobile

We were quoted a year round price due to frequent business trips in the area. During previous months we paid the same agreed upon rate as the price fluctuated up and down through the seasons. The last visit doubled our quoted price and the person who gave us the quote would not acknowledge the agreed upon rate. She also refused...

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Helpful?
Thank Victoria C
Mark R, Manager at Hilton Garden Inn Pismo Beach, responded to this review

Thanks for taking the time to submit your review about your recent stay with us. I am sorry you did not enjoy your stay as much as you could have but I appreciate you taking the time to share your thoughts. I apologize if there was a miscommunication about quoted rates and woudl be happy to make sure we have...

Banning, California
Reviewed 27 July 2016

This is my second time staying at this location. The location is close to the Outlet Mall. It is built into the cliff so rooms have a nice view. I was enticed to dine in the first time with a bonus 500 HHonors points. Food was good but the service was extremely slow and their were only 3 people dining....

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Helpful?
Thank Royston S
Mark R, Manager at Hilton Garden Inn Pismo Beach, responded to this review

Thank you for taking valuable time out of your day to share your experience with us. I am glad that the hotels' location and food quality were to your liking and I will make sure to review your comments and suggestion about speed of service with our team. I hope we have the opportunity to provide accommodations to you on...

San Pedro, CA
Reviewed 27 July 2016

Convenient location just across the freeway from outlet mall, and a short drive to downtown Pismo beach. Rooms have microwaves and refrigerators and are spacious. No jacuzzi only swimming pool. Wish there was more parking near to entrance, spaces are striped very close together.

Review collected in partnership with Hilton Garden Inn
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1Thank M H
Mark R, Manager at Hilton Garden Inn Pismo Beach, responded to this review

Hello from Pismo Beach! I was very glad to read that you enjoyed the hotel and the amenities in our guestrooms. Having a microwave and refrigerator in every guestroom really makes for a comfortable stay. I was glad the close-by shopping was convenient for you as well. Have a great day.

Reviewed 26 July 2016 via mobile

Major Kudos to Mark and the entire staff. Hotel is well maintained, breakfast was delicious, room service was on time and convenient and above all the staffs attention to detail and warm welcoming smiles really made it a memorable stay. Keep up the fantastic work!!!

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Helpful?
Thank Charm M
Mark R, Manager at Hilton Garden Inn Pismo Beach, responded to this review

I really appreciate you taking the time to let us know your thoughts about your recent stay. It was great to read that our staff was able to provide you with great service and that the hotel's location, amenities and breakfast service suited your needs well. I hope you will be our guests again when your travels bring you back...

OC, CA
Reviewed 26 July 2016

We spent one night while traveling up the coast. Room was fine for a Garden Inn. It was quiet despite our room looking at the parking lot and knowing there were some loud guests down the hall. It lacks the normal extras that usually come with the courtyard, residence inn type of places. Breakfast was $12.95. We skipped it. Wifi...

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Helpful?
Thank gmgOc
Mark R, Manager at Hilton Garden Inn Pismo Beach, responded to this review

Thank you for taking time out of your day to share your review. I will make sure to follow up on the matters you brought up to help make for a better experience for all of our guests. It is helpful to hear from our guests and thanks again for sharing your thoughts. Best regards.

Sacramento, California
Reviewed 24 July 2016

Safe and clean. Looks like a mini Embassy Suites on the inside. Drive to downtown very short. Not many options in Pismo. Don't miss the Mississippi West homemade sweet rolls. .line forms at 6:30am outside. Summer the fog burns off around noon

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Helpful?
Thank Bob S
Mark R, Manager at Hilton Garden Inn Pismo Beach, responded to this review

Thank you for your recent review and sharing your thoughts about our hotel. I am glad to hear you enjoyed the hotels' amenities and location. Those cinnamon rolls are great aren't they! It always helps to hear from our guests about their stay so we know what we are doing well and what we can improve upon for the future....

Simi Valley, California
Reviewed 24 July 2016

Beds were too hard confirt bedding system did not work had backaches by the 2nd day we were there. Love the location. Hotel is very clean but beds needs to go. Reasonable price. We've stayed in this hotel before and loved it that's why we came back. But not happy this time. I mentioned it to the clerk when we...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jeannyp2016
Mark R, Manager at Hilton Garden Inn Pismo Beach, responded to this review

I really appreciate you taking the time to let us know your thoughts about your recent stay. It is gratifying to hear that our hotel's location and amenities suited your needs well. I am sorry however that the beds were not to your liking. I will make sure to have our maintenance and housekeeping team inspect the beds in your...

Austin, United States
Reviewed 23 July 2016

I was overall pleased with the stay. I am status member with another chain and I was impressed with Hilton and will consider staying more. Great coffee and the best part is they use FLAVOR cream which is not consistent with my other hotel preference!

Review collected in partnership with Hilton Garden Inn
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Thank Carol B
Mark R, Manager at Hilton Garden Inn Pismo Beach, responded to this review

I am so very glad to hear that your stay such a pleasant one! Thank you for taking valuable time out of your day to share your experience with us. I am a coffee lover myself and always enjoy having a variety of flavors and condiments available when I travel so I was glad to read you were pleased with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
With 120 spacious rooms and suites, the Hilton Garden Inn Pismo beach is your new Central Coast vacation headquarters. Amenities include the Great American Grill restaurant serving breakfast and dinner, room service, Pavilion Lounge, free wireless and hard-wired internet access, pool, spa, business center, Pavilion Market serving snacks and beverages, a fitness center, a guest laundry, and over 1,600 square feet of meeting and banquet space. Close to great restaurants and the Pismo Prime Outlets, and only minutes from the beach, the Oceano Dunes, wineries, golf courses and quaint coastal towns. ... more   less 

Additional Information about Hilton Garden Inn Pismo Beach

Address: 601 James Way, Pismo Beach, CA 93449-3502
Region: United States > California > San Luis Obispo County > Pismo Beach
Price Range: RM501 - RM1,263 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Pismo Beach 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Hilton Garden Inn Pismo Beach Hotel Pismo Beach
Mission Hotel Pismo Beach
Mission Pismo Beach
Hotel Style:
#3 Business Hotel in Pismo Beach
#10 Family Hotel in Pismo Beach
#13 Romantic Hotel in Pismo Beach
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Pismo Beach staff and other travellers.
4 questions
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Questions? Get answers from Hilton Garden Inn Pismo Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no views at this place. You are either looking at the pool, the parking lot or a wall, with the freeway in the background!”
 of 5 bubbles westcoastim, 23 Mar 2017 | Read review
“The hotel lobby is actually on the 4th floor - a room on that level will be quieter than one below. There is a HEATED pool - no hot tub.”
 of 5 bubbles C6776RUrebeccad, 30 Dec 2016 | Read review
“Rooms that catered for disabilities were catered for.”
 of 5 bubbles Buckets27, 27 Nov 2016 | Read review
“Arrive early for free cookies and popcorn in the lobby.”
 of 5 bubbles TCBJ36Yrs, 6 Nov 2016 | Read review
“2nd floor poolside King with patio was a great choice.”
 of 5 bubbles mskono, 3 Nov 2016 | Read review
5 of 5