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Residence Inn Pleasant Hill Concord

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Residence Inn Pleasant Hill Concord
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117 Reviews from our TripAdvisor Community

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Showing 110: English reviews
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Scottsdale, Arizona
Reviewed 14 February 2017 via mobile

My wife booked me here for 1 night as it is very close to one of our kids apartments. She chose this for location (good) and because it claimed to have recently renovated all the rooms. These rooms have not been recently renovated. I stay in a lot of Marriott properties and I know what a renovated room looks like...

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Helpful?
Thank JOHealy
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear JOHealy, Thank you for your review. I am sorry to hear about your experience at our hotel. All our rooms were renovated by the end of May 2016. I would like to follow up with you and request further information on your experience. This will allow me to correct any specific issues in our rooms. Please send me a...

San Jose, California
Reviewed 25 November 2016 via mobile

Front Desk Friend / Service Staff lacks Hospitality Skills ( Not Friendly) Check in was effortless . Room was nice loved the privacy etc . Was disappointed with the morning staff in the breakfast area in the am . Quiet honestly that's the biggest sell when I book a room. I usually go for a made to order breakfast at...

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Helpful?
Thank Rose N
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear Rose N, I would like to apologize for the issues experienced at our property in your last stay. Thank you for bringing this to our attention, I will share this information with my staff. Please let me know if you would like to give us another chance! I will make sure everything goes well with your next stay. Sincerely,...

Concord, California
Reviewed 20 November 2016 via mobile

More than enough space for my whole family of 4. The staff was so nice and accommodating at all hours. Basketball courts, pool, hot tub, food, full kitchen, safe, fire pit, happy hour, peace and quiet, and a fabulous breakfast. Thank you Julia and Bernice! I'd highly recommend this hotel. Seamless.

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Helpful?
Thank Lenataka
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear Lenataka, Thank you very much for your recent visit to our hotel! I appreciate your kind review and we are happy to know you and your family had a comfortable stay. I will make sure to thank Julia and Bernice on your behalf. It was a pleasure to have you here, and please let me know next time you...

Reviewed 15 November 2016 via mobile

Unfortunately the two times our families have needed to stay here has been due to a memorial. This hotel felt like "home" and comforted us with their utmost hospitality. We highly recommend this Inn.❤️

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Helpful?
Thank Renee M
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear Renee M, Thank you for your recent stay with us. Our condolences to you and your family. It is our goal to make sure you have a comfortable stay every time you visit us. I appreciate your loyalty to our property and to Marriott! It is great to have you as our guest. Sincerely, JC Medina General Manager jc.medina@marriott.com

Costa Mesa, California, United States
Reviewed 1 November 2016

Marriott provides nice, clean rooms with good service to follow. As a professional who is new to the bay area I needed a place to stay for several weeks while I found more permanents housing. Marriott Residence Inn is not that place... It seems that they take small steps to ensure that if you stay longer than a few days...

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Helpful?
Thank Alex C
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Thank you for your review. I apologize for the issues with the soap/sponge and the tv. These certainly could have been resolved. If you would like to discuss your stay further, please feel free to contact me. I would be happy to speak with you about it. We certainly hope we will see you again soon. Sincerely, JC Medina General...

Scappoose, Oregon
Reviewed 19 October 2016

Always a comfortable place to stay. Staff is friendly and accommodating. They work hard, and remember returning guests. Nice neighborhood for walking. Recommend surrounding restaurants, Milo's Italian, the Chinese restaurant next Grocery Outlet (honest!), and definitely McGoo's. All places on Conta Costa. As far as Hwy 680 noise, some rooms are closer than others, but those rooms have noise-muffling double/tripling...

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Helpful?
Thank cra41
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Thank you for your review. I will make sure I share your comments with our staff, and thank them for taking good care of you. So glad you are comfortable while at our hotel. Thank you for adding your local restaurant recommendations for other guests. That was a nice thing to share. I appreciate your feedback hope we will see...

East Bay, California
Reviewed 15 September 2016 via mobile

Great hotel if you need extra space, a place to cook, or easy parking. Great property with a fire pit, basketball court, pool and spa. Great fitness room, too. I love the staff at this property. They are always friendly and very helpful!

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Helpful?
Thank Gina K
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Thank you for your review. I will make sure I share your comments with our staff, and thank them for taking good care of you. So glad you were able to enjoy breakfast, the fire pit, and the other amenities of the hotel. I appreciate your feedback and hope we will see you again soon! Sincerely, JC Medina General Manager...

Reviewed 12 September 2016

This a Residence Inn built among several 2 story garden apartment complexes and were it not for the small sign on the road, you would not know its a hotel. You also would not be able to find the place. I initially thought that it was in fact a converted apartment complex but the interior layout says that it is...

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Helpful?
Thank theWimp
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Thank you for your review. I will make sure I share your comments with our Front Desk and Housekeeping staff. If you would like to discuss your stay any further, please contact me. I would be happy to speak with you about it. We hope we will see you again soon! Sincerely, JC Medina General Manager jc.medina@marriott.com

Reviewed 8 September 2016 via mobile

We spent 4 nights here. It is in a quiet location. Maybe rooms on the other side get freeway noise as it is next to the 680 but our room was quiet. The staff were very accommodating willing to answer visitors questions and help any way they could. My only complaint the televisions were reg def, not high def.

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Helpful?
Thank Allan T
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Thank you for your review. I will make sure I share your comments with our staff, and thank them for taking good care of you. We are so glad to hear that you did not experience any disruption from freeway noise. Some guest see the freeway proximity and suspect there will be a problem, but in the rooms, we generally...

SF Bay Area
Reviewed 7 September 2016

I give up. Have been trying to sleep now since 12:30 am ... For the last two hours in particular (it is now 5:45 am on a Wednesday), the noise from the highway very close outside my room in building 9 has been so bad, I just can't. This is in spite of (1) a portable fan I travel with...

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Helpful?
Thank ojimon
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Thank you for your review. I will make sure I share your comments with our Front Desk and Housekeeping staff. I apologize for the issues with the freeway noise. Should you decide to stay with us again, please contact me. I will be happy to put a special request in for you that would assure you have a room in...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn Pleasant Hill Concord

Address: 700 Ellinwood Way, Pleasant Hill, CA 94523
Region: United States > California > Pleasant Hill
Price Range: RM722 - RM1,431 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Pleasant Hill Concord 3*
Number of rooms: 126
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Also Known As:
Residence Inn Pleasant Hill Concord Hotel Pleasant Hill
Pleasant Hill Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Pleasant Hill Concord staff and other travellers.
2 questions
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Atascadero, California

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Questions? Get answers from Residence Inn Pleasant Hill Concord staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were across from the lobby building which must be a quiet area of the complex”
  • Bedroom off of LR area with glass french doors.
  • LR pullout with TV to the right
 of 5 bubbles theWimp, 12 Sep 2016 | Read review
“Avoid anything near highway or stay elsewhere.”
 of 5 bubbles ojimon, 7 Sep 2016 | Read review
“Good for families with kids”
 of 5 bubbles MCarlos937, 2 Sep 2016 | Read review
“If you have a dog ask for room next to the dog walking area.”
 of 5 bubbles R6302LTlisag, 14 Aug 2016 | Read review
“Stay somewhere else!”
 of 5 bubbles mmjenks, 8 Jul 2016 | Read review
5 of 5