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    Extended Stay America - Pleasant Hill - Buskirk Ave.

    3220 Buskirk Avenue, Pleasant Hill, CA 94523-4315
    +1 877-432-9997
    Hotel website
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    29/10/2017 30/10/2017
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    US$128
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    Traveller (22)
    Room & Suite (23)
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    Overview
    • Excellent29%
    • Very good17%
    • Average10%
    • Poor16%
    • Terrible28%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
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    Hilton Concord
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (135)
    There are newer reviews for Extended Stay America - Pleasant Hill - Buskirk Ave.
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    11 - 15 of 134 reviews

    Reviewed 9 June 2017

    I booked for three nights stayed one and was out the next morning! The room was filthy, the a/c took 4 hours to cool the room from 77 degrees down to 72. The towels were old and felt more like 60 grit sandpaper than cotton...More

    Review collected in partnership with Extended Stay
    Thank D437EQmarke
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 11 June 2017

    I am very sorry we failed to deliver the exceptional stay you deserved. I apologize for the inconvenience caused in your room. Your review will be taken as a tool to ensure that all procedures within our housekeeping and maintenance departments are being followed. I...More

    Reviewed 19 May 2017

    As a frequent business traveler, I often arrive late at hotels for early morning meetings and always secure rooms with a credit card. On Wednesday, the 17th, I arrived at this Exended Stay America in Pleasant Hill at midnight to find that despite having my...More

    1  Thank ericknowland
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 20 May 2017

    Please accept our sincere apology for not having your suite available when you arrived at our hotel. We certainly understand your frustration and regret the inconvenience this caused you. We occasionally have guests who stay over without prior notification, and this is what happened on...More

    Reviewed 17 May 2017

    We requested two rooms one room a queen disability access suite and one room with two double beds. We called in advance to tell them we would be a late check-in and to please save our rooms, as ordered. Ok, no problem, 24 hr front...More

    Thank Benjamin C
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 18 May 2017

    Benjamin, thank you for evaluating your stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. Although your experience...More

    Reviewed 15 April 2017 via mobile

    I'll I can say is a I reserved a non smoking room...I kept smelling smoke. I have asthma which didn't help. The room was filthy . There was a cigarette bud in the window sill. Though I must say the situation was corrected, the manager...More

    Thank danaV1444WK
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 16 April 2017

    Thank you for sharing a feedback about your stay. We are sorry for the smoke issue you had with your room and for the service drawbacks you encountered. Your experience is not indicative of the service we train our associates to provide. We have shared...More

    Reviewed 10 April 2017

    The check in was ok. Seemed to be limited communication. The beds are full size, not queens. There are no kitchen utensils. The brochure that was given to us advertised muffins and coffee. We were awoken at 5AM to loud fire alarm and flashing lights....More

    1  Thank packing01
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 11 April 2017

    Thank you for evaluating your stay. Firstly, I want to apologize for the inconvenience you experienced while you were here. We never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. Although your experience is not typical...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$106 - US$186 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Travelocity, Extended Stay, Booking.com, Priceline, Hotels.com, Cancelon, TripOnline SA, Cheap Tickets, Hotwire and getaroom.com so you can book your Extended Stay America - Pleasant Hill - Buskirk Ave. reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Pleasant Hill
    • Also Known As
    • Extended Stayamerica Pleasant Hill-Buskirk Ave Hotel Pleasant Hill ,
    • Extended Stay America Pleasant Hill ,
    • Extended Stay Pleasant Hill ,
    • Pleasant Hill Extended Stay
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    Traveller (22)
    Room & Suite (23)
    Dining (2)
    Hotel & Grounds (9)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    Mistis_Jewelry
    19 January 2016|
    AnswerShow all 4 answers
    Response from shahendou | Reviewed this property |
    We stayed for two weeks, we walked along on the roads around of course in daylight. Never felt something not safe. Safety is a relative thing.
    0
    Votes
    Room Tips
    "If you do stay here (which I do not recommend), make sure to get a 2nd or 3rd floor room. Room 101 was..."
    Read review
    "booked in advance, told we were arriving late didn't get room we paid for both rooms dirty w/maintenance..."
    Read review
    "Go to another Hotel. Spend a little more."
    Read review
    "Will not recommend any"
    Read review
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