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All reviewsthe concierge loungefront deskhotel is beautifulmarket cafebuffet breakfastroom service menushopping mallplenty of free parkingomelet stationstoneridge mallminute drivebusiness tripvery pleasant stayfree shuttlequiet locationnice barearly check
Stayed here for a recent business trip. The hotel was of a good standard. The rate changed to a higher price half way through the stay but this seems typical of the area. The breakfast was good with hot and cold offerings and Starbucks coffee....More
Response from MARRIOTTPLEASANT0N, General Manager at Pleasanton MarriottResponded 6 days ago
What a kind review! Thank you so much. It was a pleasure to have you stay, and I am so glad that you thoroughly enjoyed your time here. That is all we ever want for our guests, and I appreciate you writing to tell us...More
We stay here every year to attend a Burns Supper and find it to a welcoming and comfortable hotel.
We arrived a little early for registration but the desk clerk went out of her way to provide us with our room.
Our accommodation was everything...More
Response from MARRIOTTPLEASANT0N, General Manager at Pleasanton MarriottResponded 1 week ago
We are very pleased that your overall stay was comfortable, and you enjoyed a delicious breakfast, and a fast and friendly check-in and check-out. Thank you for sharing your feedback and we look forward to welcoming you back to Marriott Pleasanton.
My car was broken into on Sunday and another car was also broken into in the middle of the day at 11AM. Staff was very cool about this fact and manager did not call back. I had to report this theft to the police.
1 Thank Amish M
Response from MARRIOTTPLEASANT0N, General Manager at Pleasanton MarriottResponded 4 weeks ago
Your feedback is important to us and we take your concerns very seriously. Please know that if an claim is made, strict protocols must be followed. All further correspondence would be handled via the appropriate channels. Thank you.
This full service Marriott is quiet and conveniently located near the I-580 / I-680 interchange and has free parking. It is next to a shopping mall. It is a better $ value than some other full Marriotts in the ‘east bay’, and is close enough...More
Response from MARRIOTTPLEASANT0N, General Manager at Pleasanton MarriottResponded 11 January 2018
Thank you for sharing your experience. As you mentioned, we are a full service hotel, offering our guests a variety of amenities and our location makes it easy to explore the area. I am glad you were able to enjoy so much during your stay...More
They have an attitude problem. They should change their staff. First they came after I had breakfast, teeling me that the room for the bill was not my room. It happened that they had my second name, not my first one. Then, they would not...More
Response from MARRIOTTPLEASANT0N, General Manager at Pleasanton MarriottResponded 12 December 2017
We thank you for your feedback. I was disappointed to learn that you did not have a pleasant experience and can reassure you that we will look into this issue further. Our guests are our number one priority at our hotel, and we regret we...More