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Courtyard by Marriott Pleasanton

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Traveller (15)
Room & Suite (30)
Dining (11)
Overview
  • Excellent26%
  • Very good44%
  • Average20%
  • Poor7%
  • Terrible3%
Travellers talk about
“front desk”(25 reviews)
“nice lounge”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Outdoor pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
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Reviews (178)
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172 results
Traveller rating
46
73
32
14
7
Traveller type
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LanguageEnglish
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46
73
32
14
7
Show reviews that mention
All reviewsfront deskdaughter's graduationnice loungeroom was cleanking roomlate checkoutwithin walking distancestayed here for one nightground floorlots of parkingchecking outan updatecommon areasvery pleasant staygood nights sleepthe sofa bedstaff was friendly and helpful
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1 - 5 of 172 reviews
Reviewed 3 weeks ago

Not a typical Courtyard, mainstay of business travelers. To our surprise, this location was overrun with kids' sports teams, resulting in constant noise: kids running laps in the hallways; screaming at the pool well into the evening. Worse, when I requested the bistro server fix...More

Thank gailodd123
Response from GMLowe, General Manager at Courtyard by Marriott PleasantonResponded 3 weeks ago

Thank you for your feedback and we apologize that it was not as restfull as planned. Our location does cater to a large share of business travelers during the week and then leisure and team sports on the weekend. We do make every effort to...More

Reviewed 26 June 2018 via mobile

After a long day all I want to do is enjoy the patio on my room overlooking the pool but how can I when there is two huge spider web/nests that have obviously not been swept in awhile. Did I mention the huge spiders living...More

Thank Eyvette F
Response from GMLowe, General Manager at Courtyard by Marriott PleasantonResponded 27 June 2018

Thank you for choosing Marriott. I apologize that the stay was not up to standard. We have shared your feedback with our staff so that we can prevent this from occurring in the future, with extra attention to the balconies. We hope to see you...More

Reviewed 26 June 2018

I had a great experience with this chain in the past. I have to say this particular property could really use an update. Overall it was just run down. Where to begin? The bathroom was sub par, the tile floor was all chipped, the fixtures...More

Thank Linda K
Response from GMLowe, General Manager at Courtyard by Marriott PleasantonResponded 27 June 2018

Thank you for your feedback. While we did not meet your expectations, I am happy to hear that you staff encounters were favorable. We will share your feedback with our staff to address these maintenance issues. The property will be renovating the lobby area this...More

Reviewed 23 June 2018 via mobile

Stayes here on business. I was appalled to find that l, while the room looked clean it actually was not. There were ling strands of hair under the pillow and on the blanket/mattress. This was right when I checked in (probably from the guests who...More

Thank PeterGriff6
Response from GMLowe, General Manager at Courtyard by Marriott PleasantonResponded 24 June 2018

Thank you for your response, and we regret that we did not fulfill your expectations. We will share with the staff so we do not make this miss step in the future. We hope that you will continue to choose Marriott in the future.

Reviewed 24 May 2018

Joseph and his coworker at the front desk made our stay. Unfortunately our reservation with another local hotel was not accurate, they only had a single room available for three of us. Upon calling the Marriott, Joseph indicated they had double rooms available for the...More

Thank Rachelle g
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Wheelchair Access
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Dry Cleaning
Banquet Room
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Outdoor pool
Details
Price range
US$130 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Safe Hotel in Pleasanton
#4 Quaint Hotel in Pleasanton
#6 Mid-range Hotel in Pleasanton
#9 Business Hotel in Pleasanton
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$130 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Safe Hotel in Pleasanton
#4 Quaint Hotel in Pleasanton
#6 Mid-range Hotel in Pleasanton
#9 Business Hotel in Pleasanton
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (15)
Room & Suite (30)
Dining (11)
Business Centre & Event Rooms (1)
Questions & Answers
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Kameren2016
12 March 2016|
Answer
Response from plateshopper | Reviewed this property |
There is not a hot tub. Just FYI, if you are not using points to stay here, I would suggest trying Four Points Sheraton (it's on the same street). While they do not have a hot tub either, their grounds are so, so, so much... More
0
Votes
Room Tips
"Most of the ground floor rooms have great access to the courtyard and pool."
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"Choose a room away from the freeway."
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"I don’t know if there are any."
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"Interior rooms not directly facing the pool are most relaxing."
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