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Residence Inn Pleasanton

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Residence Inn Pleasanton
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197 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Pleasanton
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Showing 193: English reviews
Detroit, Michigan
Reviewed 25 February 2016

I was there on business for one night. The hotel was clean and the staff was very friendly and took care of just about everything I brought up. I had an issue with the TV in my room, some channels were hard to see and some did not come in. It was fixed in 15 minutes after someone got there...

Thank julio6925
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hi Juli06925, Thank you so much for your feed back, we really appreciate it and we are glad to know that you will definitely stay with us again on your next visit. The exercise bike TV along with the main TV are now working fine, we thought at first that we had to replace it as there were no signal...

Reviewed 17 February 2016 via mobile

We were looking to stay someplace that offered a fireplace in the room. This room was perfect! Small suite with chaise in the living area. A kitchenette with bar & stools. Comfy bed. My husband was happy with the large flat screen. Breakfast was good. Housekeeping was very friendly and helpful. Staff was nice and accommadating. When we booked the...

Thank Cyndi V
ResInnPleasantonTeam, General Manager at Residence Inn Pleasanton, responded to this review

Thank you for taking the time to let us know you enjoyed your stay, I agree our fireplaces are great! It's always nice to hear our staff exceeded expectations, they try very hard to make every guest feel special and at home! We hope to see you again in the near future.

Oakland, California
Reviewed 22 January 2016

From check in to check out the staff was very helpful. I needed to check in early and check out late. They know that I always want a room with a fireplace, so they do what They can to accommodate my request. I enjoy the Free breakfast, and the Coffee is just right.

Thank Colleen S
ResInnPleasantonTeam, General Manager at Residence Inn Pleasanton, responded to this review

Colleen, Thank you for taking the time to let us know about your stay, I'm so glad you enjoyed yourself. On these cold nights, I agree the fireplace is amazing! Hope to see you on your next visit to Pleasanton.

San Francisco, California
Reviewed 7 January 2016

So this was my first stay at this hotel, and I was able to get a great rate through Priceline. It was New Year's day and the hotel was quite busy still still turning over the rooms after a busy New Year's eve with all of the late check outs. We checked in after 3pm and was told that rooms...

Thank Hans H
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hi Hans H, Thank you for sharing your recent experience and we are happy to hear that your stay was comfortable and worth recommending to other travelers. On your next visit, please let us know that you would prefer a room not facing the freeway and we will try our best to accommodate if it's available. Also, our windows are...

san ramon
Reviewed 6 January 2016

We recently stayed at this hotel for 3 nights over Christmas and I have to say, our stay was better than expected. The front desk and morning breakfast staff were attentive. The breakfast crew were very cognizant of making sure the food choices were readily available and if not, would let you know when to expect more. We were pleasantly...

Thank NoStopSigns
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Hello, Thank you for sharing your thoughts on your recent stay and we are so delighted to know that we have exceeded your expectations. Our wonderful staff is one of our best assets and we want to let you know that we appreciate all the kind words, our goal is to make sure that all of our guests would have...

Calgary, Canada
Reviewed 30 December 2015 via mobile

From check in to check out the service at this hotel was fantastic. Staff were very helpful, shuttle available for pickup and drop off within local area. The only thing lacking is an airport shuttle. Stayed one night at this location. Nice rooms, clean and everything as expected from a Marriott property. Would recommend.

Thank Christiana0564
ResInnPleasantonTeam, General Manager at Residence Inn Pleasanton, responded to this review

Thank you for taking the time to let us know you enjoyed your stay. It's always nice to hear our staff exceeded expectations! We hope to see you again in the near future. Thanks, Melissa

Peachtree City, Georgia
Reviewed 24 December 2015

If you're looking for a place to lay your head, this is okay for the price. Our suite was clean, the TVs are of terrible quality, queen beds only (2 room suite) and the hallways smelled terrible. The Marriott and the Marriott Residence Inn are right next to each other, if you accidentally go into the Marriott, like I did,...

Thank Tami R
ResInnPleasantonTeam, General Manager at Residence Inn Pleasanton, responded to this review

Thank you for taking the time to let us know about your recent stay at the our hotel. . We do take all guest comments to heart as the feedback is appreciated and used to improve the product and service at the hotel. Your comments have been forwarded to our Maintenance and Housekeeping Managers. We do hope to see you...

Seaside, California
Reviewed 19 December 2015 via mobile

Great room with a non-motel feel even in the studio room. Found excellent $99 rate online. When I called reservations and asked for AARP rate, the reservationists began quoting higher prices, so do your homework and always ask the question "Is this your best rate".

Thank Martin C
ResInnPleasantonTeam, General Manager at Residence Inn Pleasanton, responded to this review

Thank you for taking the time to leave us feedback. I'm so glad you had a great stay, we hope to see you again in the near future. Happy Holidays! Melissa E.

Waikoloa, Hawaii
Reviewed 19 November 2015

I've stayed in many different Residence Inn's in the US and Canada. This was the worst one. The bed was comfy, but it was only a queen. The mattress on the sofa bed was completely worn out. We received a replacement the next day, but it wasn't much better. The temperature in the room was on air conditioning and was...

Thank boulders
ResInnPleasantonTeam, Front Office Manager at Residence Inn Pleasanton, responded to this review

Thank you for the feedback on your most recent stay, we want to try and remedy the areas that you are dissatisfied with, ASAP and we are sorry for not having that initial opportunity. We apologize on our shortcomings and for not meeting expectations. If there's anything we can do to make it up, please contact me directly at 925-847-0533...

Reviewed 15 November 2015 via mobile

WORST PLACE EVER!! Do not stay here!! We had 4 rooms in the hotel - as you can review my photos you realized that it's DIRTY and OLD,we had a red stain in the bath(manager explain that as rust!!), Shower head is broken and rusty too-the worst about the shower beside stain and dirt is the shower head -always fall...

Thank Nature W

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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The modern Residence Inn Pleasanton Hotel is unique for the Tri-Valley area, blending stylish luxuries like granite countertops & 37 inch HD plasma TVs with the comfort you expect from the hotel that perfected the extended stay. Residence Inn by Marriott Pleasanton is walking distance to Stoneridge Mall and BART. Just a short drive to Hacienda Business Park . Adjacent to I-580 & I-680, we're the perfect base for excursions to popular Livermore Valley Wineries, Camp Parks Reserve, and Alameda County Fairgrounds. Do not leave any of the family behind as we are a pet-friendly hotel. In your urban designed suite, relax in separate living & sleeping areas or cook a meal in the fully equipped kitchen. For work, a large desk with complimentary high-speed internet is standard. Start your day with our complimentary full hot breakfast buffet served daily, & evening Social Hour (Monday through Wednesday) to provide you a light meal with beer, wine and soda. We also host a weekly BBQ. ... more   less 

Additional Information about Residence Inn Pleasanton

Address: 11920 Dublin Canyon Road, Pleasanton, CA 94588
Region: United States > California > Pleasanton
Price Range: RM504 - RM1,368 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Pleasanton 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Residence Inn Pleasanton Hotel Pleasanton
Pleasanton Residence Inn
Hotel Style:
#3 Family Hotel in Pleasanton
#4 Business Hotel in Pleasanton
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Questions & Answers

Questions? Get answers from Residence Inn Pleasanton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No advice for this”
 of 5 bubbles 495samuele, 27 Dec 2016 | Read review
“Ask for a room on the Dublin Canyon Rd side, not the back, as you will listen to the freeway traffic all night.”
 of 5 bubbles carolynbN911TN, 25 Oct 2016 | Read review
“If road noise bothers you, ask for a room on the front side of the hotel.”
 of 5 bubbles KathieL798, 25 Oct 2016 | Read review
“Top floor facing Marriott or court-yard”
 of 5 bubbles AVK_75007, 18 Oct 2016 | Read review
“Beds were very uncomfortable, be careful.”
 of 5 bubbles claral101, 17 Oct 2016 | Read review
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