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Sheraton Fairplex Hotel & Conference Center

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Sheraton Fairplex Hotel & Conference Center
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338 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Los Angeles, California
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 8 August 2016 via mobile

I stayed here 8/4-8/7/2016. This is one of the most pleasant local stays I've had in a while. Being from the Los Angeles area, I enjoy the occasional local getaway (10-100 mi from the city). This hotel does not disappoint. I was pleasantly surprised by its all suite setup. The room was spacious with a sitting area, desk, wet bar,... More 

Helpful?
Thank Jamall S
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi Jamall, Thank you for your review! We're glad you chose us for your staycation and that you found our rooms suitable for your stay. Our suites were renovated earlier this year with families and business travel in mind. We'll take your feedback on our pillows back to the team (we're always looking improve every aspect of your experience!) More 

Chico, California
Level Contributor
92 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 23 July 2016

The hotel is in a good location. Check in was easy and staff were professional. Our stay was quiet, relaxing and our room was large, very clean, modern, had nice beds and room to move around. We had upgraded to a club suite and found it to be worth it. The club upgrade included breakfast in a private club room... More 

Helpful?
Thank ESS_lover
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Thank you for your review! We're glad you enjoyed your rooms and the club upgrade. We hope you enjoyed your dining experience at McKinley's Grille as much as you did our club breakfast. We hope you will stay with us again soon! More 

Burnaby, British Columbia, Canada
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 18 July 2016 via mobile

I stayed here with a colleague for a business trip and it was the best sleep I'd had in a while! The suite was spacious and quiet and check in was fast and friendly even with a recently "landed" tour bus and several other guests checking in. The suite had two double beds, two televisions, a pull out sofa bed... More 

Helpful?
Thank Jessica A
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi Jessica, Thank you for your review! We're glad you were able to get a good night's sleep with us and that you found our suites to be comfortable. We will take your feedback regarding our restaurant hours and wi-fi back to our team -- we value your comments and appreciate you sharing your experience with us. We hope you... More 

Ascot, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 July 2016

Stayed here for one night after long flight from UK on our way to palm springs. Suite was of a good size and very clean. Price wise this was a much better option than staying in a expensive airport hotel. Another added bonus was free parking. 50 mins from LAX airport We took breakfast in the adjoining restaurant which was... More 

Helpful?
Thank hillman1953
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Thank you for your review! We're glad to serve as your stopover during your visit to the States. Thank you again for your feedback, and we hope you had a wonderful time in Palm Springs. More 

Encinitas, CA
Level Contributor
153 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 16 July 2016

Came to town for a wedding and the rooms were comfortable and clean. Really enjoyed the pool and hot tub. My only complaint is the hotel restaurant was just passible for breakfast - and way too expensive ($5 for a bagel that was really bad and $4 for coffee - even Startbucks isn't that expensive!) The breakfast buffet was $17... More 

Helpful?
Thank SoCalEncinitas
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi SoCalEncinitas, Thank you for this review! We're glad you enjoyed our pool and hot tub -- the weather has been perfect for both. We will take your feedback regarding McKinley's Grille (our restaurant) and pass it along to our team. We're happy to hear that our staff provided you with an enjoyable experience and we hope you'll stay with... More 

Phoenix, Arizona
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 July 2016 via mobile

We thought about driving six more hours home, but this oasis brought forth much needed comfort. I've spent a total of 10 nights or so here over the last 3 years and the only complaint I have seems trivial in that the double beds seem very single in size. Very clean, very modern, very comfortable. Friendly staff upon arrival and... More 

Helpful?
Thank cubsnguns
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Thank you for your review! We're glad we were able to once again welcome you to our hotel. We will take your feedback regarding the beds back to our team. We look forward to having you stay with us again in the future! More 

Santa Monica, California
Level Contributor
69 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 July 2016

Booked this room, 809, which overlooks U-shaped internal nothingness of rooftop and looks onto other rooms encountering un-view, so more an atrium of sunlight reflecting from rooftop. Thus while requesting fun view for high floor, got boring rooftop with other people's rearwindows... Purchased through Hotels.com means the bells and whistles promised from another booking site, like breakfast and wifi, does... More 

Helpful?
1 Thank MotherTravels
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hello MotherTravels, Thank you for your candid feedback. We truly apologize for the treatment you received during your stay at our hotel. We take your experience very seriously and are following up with our team to make sure this doesn't happen again. Our hotel manager would like to speak with you directly regarding your stay with us. If you would... More 

Manhattan Beach, California
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 June 2016

I stayed here overnight with my teenage daughter in order to avoid rush hour freeway traffic as she needed to be in Claremont for a program the next morning. The room was great; unlike almost every other suite I've stayed in (not including "luxury" suites), the living area and bedroom each have a large window, which avoids the depressing cave... More 

Helpful?
Thank Linda S
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi Linda, Thank you for staying with us! We're glad you enjoyed the suite layout and our room service options. They have been designed with family vacations and business trips in mind. We hope to see you and your daughter again soon -- thank you for your review! More 

Dallas, Texas
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 June 2016 via mobile

The hotel should warn guests when they have booked the hotel with large groups that overwhelm the facilities. CA Home School Conference and Camp Baldy summer camp were both here during our stay. Children were running up and down hallways, elevators were crammed with kids jamming as many in as possible, and the breakfast buffet was overrun, as the staff... More 

Helpful?
Thank MBH611
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Thank you MBH611 for your feedback. We do apologize for the unpleasant experience you had during your time with us. Your feedback is very important and we will review to see how we can inform arriving guests of any high activity groups we have in house. I would like to personally give you my director's contact information for any future... More 

Minneapolis, Minnesota
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 June 2016

Stayed with my wife and kids for 5 nights. Very clean, nice grounds and curteous staff! My only advise is to change the breakfast and add variety. Would love to stay there again. Only few miles from local restaurants and shops.

Helpful?
Thank Al P
Heather T, Public Relations Manager at Sheraton Fairplex Hotel & Conference Center, responded to this review

Hi Al, Thank you for your kind review! We're glad you found both our hotel and Fairplex campus to be pleasant. We will take your feedback regarding our breakfast menu to our staff -- comments like these are always appreciated. We look forward to hosting you again, should you decide to stay with us! More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sheraton Fairplex Hotel & Conference Center is ideally located in a park-like setting near the 10, 210 and 57 freeways in Pomona, CA. Just a few short miles from the LA/Ontario International Airport, our Pomona hotel offers easy access to all of the Southern California excitement in Los Angeles, San Bernardino and Orange Counties. This convenient location provides a perfect setting for family vacations to Southern California or company meetings and retreats. Enjoy our state of the art fitness center or additional benefits and amenities when you book a Club Level room. ... more   less 

Additional Information about Sheraton Fairplex Hotel & Conference Center

Address: 601 West McKinley Avenue, Pomona, CA 91768
Region: United States > California > Pomona
Price Range: RM728 - RM1,162 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Fairplex Hotel & Conference Center 3.5*
Number of rooms: 247
Reservation Options:
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Also Known As:
Sheraton Suites Fairplex Hotel Pomona
Sheraton Hotel Pomona
Sheraton Pomona
Pomona Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Fairplex Hotel & Conference Center staff and other travellers.
4 questions
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4 months ago
Milford, Iowa
Palm Springs, California
over a year ago

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Questions? Get answers from Sheraton Fairplex Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room that is not near the elevators”
 of 5 bubbles schota1, 18 Nov 2016 | Read review
“North side rooms face the fair”
  • all the rooms are like this
 of 5 bubbles csimmamps, 28 Sep 2016 | Read review
“Get a room with a balcony and view of the hills”
 of 5 bubbles Clydev50, 13 Sep 2016 | Read review
“Closer to elevator is best. Rooms have no views, pool not functional, staff strange some”
 of 5 bubbles MotherTravels, 4 Jul 2016 | Read review
“High floors are betters. Rooms below number 28 are closer to the elevator if that matters to you.”
 of 5 bubbles FishinTime, 21 May 2016 | Read review
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