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Extended Stay America - Sacramento - White Rock Rd.

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Traveller (34)
Room & Suite (32)
Dining (3)
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Overview
  • Excellent37%
  • Very good18%
  • Average10%
  • Poor16%
  • Terrible19%
Travellers talk about
“stove top”(6 reviews)
“full kitchen”(5 reviews)
“tv channels”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (91)
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All reviewsstove topfull kitchentv channelsthe maintenance mansized refrigeratorcoffee makerfast foodstay at this hotel againhome away from homea great place to stayclean roomsesavicksimpsontoasterpansmart
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11 - 15 of 91 reviews
Reviewed 9 October 2017

Being an Extended Stay you do get to have a kitchenette. I stayed here off and on for a few weeks while I had business in the area. It was okay. Nothing over the top, but adequate. I had to use the laundry facility. Not...More

Thank Travelnurse N
Response from 00esa, Manager at Extended Stay America - Sacramento - White Rock Rd.Responded 10 October 2017

Thank you for including us in your travel plans. We are pleased you had an overall pleasant experience that you were satisfied with all that we have to offer. We appreciate your valuable feedback as it will help us to improve our performance moving forward....More

Reviewed 2 October 2017

The disappointing thing about the Extend Stay America franchises is their inconsistency. We have stayed at really nice local properties and others seemed like converted unleased apartment buildings. This facility was ok. The front desk denied our confirmed reservation with hotel.com late in the day...More

Thank ReadRibbet
Response from 00esa, Manager at Extended Stay America - Sacramento - White Rock Rd.Responded 2 October 2017

Thank you for being loyal to our brand. Although you liked our convenient location, we are sincerely sorry for not living up to your expectations and regret the inconvenience caused. Please be informed, to provide a more home-like experience for our guests, we provide housekeeping...More

Reviewed 6 August 2017

The bed mattress isn't comfortable or a quality one, and is probably too old. High speed Internet is very essential and should be provided without an extra charge like they're doing! For they provide a very slow and miserable Internet service for free, and demand...More

Review collected in partnership with Extended Stay
Thank nedalb2017
Response from 00esa, General Manager at Extended Stay America - Sacramento - White Rock Rd.Responded 7 August 2017

Thank you for your visit. Although you liked the kitchenette in your room, we are sorry that you were unhappy with our internet charges and regret the inconvenience it caused. Please give us another chance to make a better impression on your next visit to...More

Reviewed 5 August 2017

I didn't know what to expect at this hotel. I needed someplace to stay for an extended trip and I wanted the convenience of a kitchen. I don't need daily housekeeping and I find it inconvenient to have to accommodate someone in my room on...More

Review collected in partnership with Extended Stay
Thank Teach12
Response from 00esa, General Manager at Extended Stay America - Sacramento - White Rock Rd.Responded 7 August 2017

Thank you for sharing your experience at Extended Stay America - Sacramento - White Rock Rd. We are glad to read your well-appointed room and the kitchenette left you with a good impression of our hotel. We regret if any inconvenience was caused while being...More

Reviewed 31 July 2017

Avoid this property! Room was unclean, smelled of smoke, personnel at front desk were inattentive, bored, lazy & non-responsive. So called "continental breakfast" was not "continental" - it was breakfast bars & coffee.More

Review collected in partnership with Extended Stay
Thank johnsT1300QC
Response from 00esa, General Manager at Extended Stay America - Sacramento - White Rock Rd.Responded 1 August 2017

Johns, we're truly sorry that your room was not in the spotless condition it should have been, and even more, so that we did not correct this to your satisfaction. We take the cleanliness of our rooms very seriously, so what you experienced is not...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Business Centre with Internet Access
Room amenities
Microwave
Details
Price range
US$86 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$86 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (34)
Room & Suite (32)
Dining (3)
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Room Tips
"Avoid the backside of the hotel"
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"Don't be afraid to ask.."
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"Higher floors are quieter. This is a 3 story hotel with an elevator. All entry doors to your room are on the..."
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"Stay away from the back of the hotel, it is next to the freeway and loud"
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