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Aloft Ontario-Rancho Cucamonga

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Aloft Ontario-Rancho Cucamonga
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585 Reviews from our TripAdvisor Community

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Showing 570: English reviews
Plano, Texas
Reviewed 19 April 2015

I was forced to stay in this hotel since I had a pet with me. Upon check in, the keys handed to us did not work so we had to go back to the front desk and had them correct it. The front of the hotel where you would park and drop your bags was made as a hang out...

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Helpful?
Thank duanerdude
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hello, I do apologize in regards to your stay with us. We appreciate all your feedback as we always strive for improvement with our hotel to benefit our overall guest experience. Sincerely, Gonzalo Rodriguez

San Francisco, California
Reviewed 17 April 2015

I have been staying at this particular Aloft since 2010. Since that time, I have witnessed this specific hotel decline in quality, service, and competency of the staff to the point where I can no longer tolerate being a guest and I will take my business elsewhere. I will also advise my employer of my experience and recommend that they...

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Helpful?
1Thank Jamie S
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hello, I do apologize our hotel did not meet your overall guest experience. We appreciate your feedback, we are always looking to better our guest needs. I hope you have a wonderful day. Sincerely, Gonzalo Rodriguez

Plano, Texas
Reviewed 17 April 2015

I booked this hotel because this was a pet friendly hotel with no additional fees if you bring your fur baby along. They even provide you with a pet bowl and some dog treats. And have a pet relieving area at the back, where they provide poop bags (in case you didn't bring any). Thank you for that. After a...

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Helpful?
1Thank Didi P
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hello, Thank you for your review and feedback. I'm sorry our Aloft style brand did not meet your hotel needs, but we are always striving to do better. Have a wonderful day, Gonzalo Rodriguez

Albany, New York, USA
Reviewed 14 April 2015

My wife and I spent one night at Loft Hotel in Rancho Cucamonga, very close to the Ontario Airport in Southern California. We had never stayed at a Loft Hotel, and the experience was interesting. The rooms are small, and the bathrooms are small with not too much counter space. The room does not provide much in the way of...

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Helpful?
Thank Danny38
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hello, We really appreicate you taking the time out of your day to leave a positive review about our Aloft. We hope that you enjoyed your breakfast as well in the morning in our Refuel. We hope to see you again soon. Have a great day! Gonzalo Rodriguez

Reviewed 12 April 2015 via mobile

The bartender, Alexis, is awesome! I love coming here as her energy makes the entire bar top interact and have a great time! She is hilarious and always in a great mood, this is my fave bar thus far! I've also stayed here for my birthday and it's a convenient, awesome, and great location to stay in.

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Helpful?
1Thank Ninfa V
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hello, I behalf of Alexis and the rest of our team, we would like to say thank you for your great review! Alexis takes pride in offering great service to our guests. We hope that you visit again soon. Have a wonderful day! Gonzalo Rodriguez

San Pedro, CA
Reviewed 2 April 2015

Been here twice. It's a very trendy hotel that caters to a much younger demographic than me. Hotel staff seems very friendly and accommodating. Lobby is mostly minimalist furniture and concrete floors. Limited food service but a nice bar that is open in the evenings. Rooms are small but reasonably furnished. However, I thought the bed was the most uncomfortable...

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Helpful?
1Thank ChiefDennis
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hello, We appreciate your feedback. I would like to apologize in regards to our mattresses being to firm for your taste, hopefully this will be something we can consider for the future. Unfortunately our Aloft does not have any upgraded rooms but if you choose to visit us again we would be more then happy to place you on a...

Reviewed 1 April 2015 via mobile

Staff is awesome, facilities are really nice. Wasn't impressed with cleanliness of rooms, especially shower. Free pets though and military discount! Great happy hour and bar downstairs, plenty of seating for the family. Not sure if pool is undergoing renovations because it wasn't full, I would stay here again and recommend it!

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Helpful?
2Thank Bobari
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hi, I'm happy to hear that our staff provided awesome service to you. Thank you for your feedback as well. Have a wonderful day, Gonzalo Rodriguez

Phoenix, Arizona
Reviewed 22 March 2015

Aloft is my favorite hotel brand, because I love the modern look of the property and the rooms. This Aloft is similar to the others that I've stayed in, and I felt comfortable there. Overall, I enjoyed my stay, but there were a few issues with my room when I arrived. The manager on duty and the maintenance man took...

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Helpful?
1Thank maynard7
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hello, First of all I would like to thank you for choosing the Aloft for your hotel stay. I want to apologize for any sort of maintenance issue that you encountered during your stay. We are looking into and ensuring that all our AC filters are being cleaned on a daily bases. We are also resolving the issue of our...

New York City, New York
Reviewed 17 March 2015

I recently stayed at this location while on a business trip to the area. I have stayed at Aloft hotels before and I love their decor and simple design. Great lobby with a very friendly and social atmosphere. There was a bar, pool table, lounge area and a grab + go market. The staff was friendly enough. My only issue...

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Helpful?
1Thank Anthony P
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Hello, Thank you for your review. Please let the front desk know on your next visit that you prefer to be away for the elevator and we would be happy to accommodate your request. We are also in the process of improving our air conditioners as well. Have a wonderful day, Gonzalo Rodriguez

San diego
Reviewed 11 March 2015 via mobile

Pleasant atmosphere, a little euro modern looking but comfortable. Rooms are comfy and clean. Front desk staff bought us a cab to In N Out when the shuttle service was unavailable and that was much appreciated as i love my animal style! Thanks again

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Helpful?
Thank Iwishiwasbutch
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

I'm happy to hear we went the extra mile with our guest service that we provided for you. Thank you again for your review. We look forward again to your next visit. Have a wonderful day Gonzalo Rodriguez

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Aloft Ontario-Rancho Cucamonga Hotel is located just minutes from the Ontario Airport. Enjoy our wireless internet, loft inspired rooms, and nearby shopping, baseball, Nascar, and so much more! ... more   less 

Additional Information about Aloft Ontario-Rancho Cucamonga

Address: 10480 Fourth Street, Rancho Cucamonga, CA 91730
Region: United States > California > Rancho Cucamonga
Price Range: RM531 - RM1,026 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Ontario-Rancho Cucamonga 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Aloft Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Aloft Rancho Cucamonga
Hotel Style:
#2 Romantic Hotel in Rancho Cucamonga
#4 Family Hotel in Rancho Cucamonga
#5 Business Hotel in Rancho Cucamonga
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Questions & Answers

Here's what travellers have asked, with answers from Aloft Ontario-Rancho Cucamonga staff and other travellers.
4 questions
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Los Angeles, California

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Questions? Get answers from Aloft Ontario-Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I called fire marshall - will not stay there again unless I have confidence that the issues have been addressed! YOU SHOULD NOT either”
 of 5 bubbles U7045MHjohnp, 5 Dec 2016 | Read review
“Ask for a room with a view of the mountains”
 of 5 bubbles mishywishy2016, 4 Nov 2016 | Read review
“higher level floor with mountain views”
 of 5 bubbles fabby2014, 26 Oct 2016 | Read review
“just don't stay here”
 of 5 bubbles sevans1023, 29 Sep 2016 | Read review
“The rooms with the two beds are large and very comfortable.”
 of 5 bubbles 559michelej, 10 Sep 2016 | Read review
5 of 5