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BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario

Booking.comUS$119*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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BEST WESTERN PLUS Heritage Inn Rancho Cucamonga\/Ontario
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451 Reviews from our TripAdvisor Community

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Showing 437: English reviews
Start your review of BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario
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Rancho Cucamonga, United States
Reviewed 5 days ago NEW

Hotel staff very courteous, hotel clean and very spacious. Breakfast very good, location a plus easy access to freeways. The only problem I experienced was people partying on the pool area and voices travelled up the wall, at 2:00 A.M. Pool closes at 10:00 p.m. Manager didn't do anything to assist, i ended up going down so that I could...

Review collected in partnership with Best Western
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Helpful?
Thank 521rosemaryp
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

We apologize for the guests that were in the pool area after hours. I am happy we were able to agree on a solution for your next visit with us. We are very pleased you did enjoy your accommodations and the friendly staff. We will see you in the next few weeks. Please send our best to you and your...

Hartford, Connecticut
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

I was extremely please with this hotel. The room was very comfortable and roomy. We loved having a refrigerator and microwave in our room. The staff was very friendly and helpful. We enjoyed the morning breakfast. Also loved the many choices of restaurants. We walked to Mimis where we had breakfast and dinner. Also Old Spaghetti House and Richies Dinner...

Review collected in partnership with Best Western
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Helpful?
Thank Buffy65369
About Hotel's Favourite Review
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the superb review! We are very happy you enjoyed your accommodations and the friendly staff. We are very fortunate to have so many amenities close by. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver...

Santiago, Chile
Reviewed 1 week ago

My family and I were pleasantly surprised. Great Continental Breakfast. Clean Rooms. Quiet Area. Free Parking. Restaurants are at walking distance. Room had small refrigerator, microwave and coffee maker!! Coffee available all day by front desk. Kuddos to a sweet young lady at the front desk Diana. Sweet, Professional and Friendly.

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Helpful?
Thank marita13
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the wonderful review! We are very happy you and your family were pleasantly surprised with your accommodations! We are very fortunate to have so many amenities close by. I will definitely congratulate Diana on a job well done! Thank you for choosing us. We hope to see you again very soon. Please send our best to you...

Holtville, California
Reviewed 1 week ago

Very Clean and excellent Hotel. Clean rooms. Great Staff. Great Breakfast and very professional stall in the eating room. Good area near shopping centers and Ontario. mills mall. Internet was slow but the rooms were great.

Review collected in partnership with Best Western
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Helpful?
Thank jaimep782
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the wonderful review! We strive to provide a clean and comfortable room with superior service. We are very fortunate to have so many amenities nearby. We hope to see you again very soon. Please send our best to you and your loved ones! Sincerely, Frank Fales Operations Manager

Las Vegas, NV, United States
Reviewed 2 weeks ago

The front desk personnel are extremely helpful and friendly. Their knowledge of the area gave me many restaurant options for a post-game meal. The hotel itself is clean and very well maintained. The room provided me with a quiet and restful stay.

Review collected in partnership with Best Western
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Helpful?
Thank Michael H
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the fantastic review! We are very happy you enjoyed your trip to the game. I am glad the front desk were helpful in selecting one of the many restaurants close to the hotel. We strive to provide a clean and comfortable room with great service! We hope to see you again soon. Please send our best to...

Costa Mesa, California
Reviewed 2 weeks ago

I would definitely return for another stay at this Best Western Plus. The hotel staff are courteous and helpful and the hotel is located close to Ontario Mills Mall and great restaurants. I will definitely recommend the Best Western to my friends and family.

Review collected in partnership with Best Western
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Helpful?
Thank christinafT8440CK
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the fantastic review! We are very happy you had a great stay with us! We are very fortunate to have so many amenities at your finger tips. We are very appreciative for the recommendations to your friends and family! We hope to see you again soon. Please send our best to you and your loved ones! Sincerely,...

Surprise, Arizona
Reviewed 2 weeks ago

We've been staying at this location whenever we are in CA. It is usually a pleasant stay. We have rarely had any issues and when they do come up the staff is quick to solve any problem. The rooms are always clean and the beds are pretty comfortable. Breakfast could be a better experience if they had more space. My...

Review collected in partnership with Best Western
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Helpful?
Thank 339leightond
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the fantastic review! Thank you for your loyalty to our hotel when in California. I am very happy you are confident in us to solve any issues and provide you with a pleasant stay. I will address the breakfast space with the cafe team. Standard procedure is to open an overflow room for congested situations in the...

joshua tree, United States
Reviewed 3 weeks ago

I have been staying here because of my fire classes at the red helmet training center. the staff is always helpful and cheerful even at 3:30 in the morning. the rooms are always clean and so comfortable. I truly enjoy my stays here there kind of like a mini vacation even though I'm there for classes.

Review collected in partnership with Best Western
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Helpful?
Thank shantealn
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you the superb review!! We love working with our firefighter heroes that attend the Red Helmet training. I am very happy to hear that you enjoyed your stay with us. We really appreciate the wonderful feedback. We hope to see you again soon! Please send our best to you and your loved ones. Sincerely, Frank Fales Operations Manager

Vancouver, Washington
Reviewed 3 weeks ago

Nice rooms. Great breakfast included. Quiet location in walking distance of shops. Complimentary gym access. Friendly, helpful staff. I left a package there and they kept it for a month when I returned.

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Helpful?
Thank Susan T
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Dear Susan, Thank you for the kind review! It is always great to have you back at the hotel! I am so happy you took advantage of the free passes to LA Fitness across the street. We strive to provide superior service with a clean and comfortable room. I also have congratulated the staff members that assisted you during your...

Palmerston North
Reviewed 4 weeks ago

Chose this property for its proximity to the Auto Club Speedway for Nascar race. Was only 10 minutes to the track in a safe area, close to the beautiful Victoria Gardens Mall, great restaurants. Quiet and comfortable rooms and great breakfast, helpful friendly staff.

Review collected in partnership with Best Western
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Helpful?
Thank 409carlener
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the fantastic review! We are very fortunate to have so many amenities very close by. I am happy you enjoyed the accommodations and friendly staff! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Rancho Cucamonga, California, the Best Western Plus Heritage Inn is located just a short distance from many entertainment, shopping, and dining options including Victoria Gardens Shopping Center. ... more   less 

Additional Information about BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario

Address: 8179 Spruce Avenue, Rancho Cucamonga, CA 91730
Region: United States > California > Rancho Cucamonga
Price Range: RM483 - RM692 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Best Western Rancho Cucamonga
Rancho Cucamonga Best Western
Hotel Style:
#1 Family Hotel in Rancho Cucamonga
#3 Business Hotel in Rancho Cucamonga
#3 Romantic Hotel in Rancho Cucamonga
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario staff and other travellers.
4 questions
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Las Vegas, Nevada
3 months ago
Uturoa, French Polynesia
over a year ago
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have nice views”
26susant, 6 Apr 2017 | Read review
“If rm terrible cntct bkg agent. Franchise. Cntct corp if booked direct with B/W. Bad svc by franchise owr/staff is bad reflection on corp.”
jsfmotorhead, 31 Jan 2017 | Read review
“One side will have a view of the mountains which is lovely (when there is no smog)”
Nini2426, 18 Jan 2017 | Read review
“Great view of the mountains on the east side of the hotel”
  • View of the mountains
swalcrown, 17 Jan 2017 | Read review
“I always ask for quiet room on top floor and away from elevators & ice/vending machines.”
desertjoe, 27 Nov 2016 | Read review
5 of 5
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US$119* /night
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Prices are for 1 room, 2 adults
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