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Country Inn & Suites By Carlson, San Bernardino (Redlands)

Country InnsUS$126*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Country Inn & Suites By Carlson, San Bernardino (Redlands)
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388 Reviews from our TripAdvisor Community

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Showing 381: English reviews
Start your review of Country Inn & Suites By Carlson, San Bernardino (Redlands)
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Reviewed yesterday NEWvia mobile

The front desk lady was speaking with her boyfriend and being all over each other which is not appropriate for the setting . She should be checking the guests who need service than to be talking with her boyfriend or her friend or companion

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Helpful?
Thank hollie_orban
Scottsdale, Arizona
HOTEL’S FAVOURITE REVIEW
Reviewed 29 June 2016

I cannot say enough great things about this hotel. I had to travel here because my dad had a heart attack and had to have open heart surgery. I drove the night before and stayed in a horrible hotel and got no sleep because it was so awful. Coming here was like coming home and having all of the comforts...

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Helpful?
Thank AZDiddy
About Hotel's Favourite Review
China
Reviewed 1 week ago

Hotel is currently undergoing renovations, which is probably worse than where they were before. It looks bad, including the half-finished work in the rooms, hallways, and business center. Also, the hotel was not very clean. I'm not sure when the changes began, but they have a long way to go, it seems, to be up to decent standards. What's up...

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Helpful?
Thank LoveleeviaUSA
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, San Bernardino (Redlands), responded to this review

Thank you for taking the time to reach out to us. We apologize to know that you were not satisfied with the condition and cleanliness of the hotel due to the renovation during your stay. This is certainly not the kind of experience we would like for our valued guests, like you, to have. Your feedback helps us prevent situations...

Reviewed 1 week ago

This property is very nice looking. It is clean, well staffed , and staff are friendly. Free breakfast that varies a little each morning. Hotel is currently under renovations (paint, etc.) and it is pet friendly. The double queen bed rooms are huge having both a couch, a chair and coctail table. Beds were very comfortable and linens were nice....

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Helpful?
Thank Mandocane
Tucson, United States
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Judith P
Redlands, California
Reviewed 1 week ago

Clean but can hear room next to yours. Needs thicker walls more pillows for bed and food could be hotter. Need key access to elevator and sometimes this doesn't work. The breakfast area is not attended to and we saw 4 people living in a van in the parking lot out back get out walk in and start serving themselves...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank I9423TRkarenn
Reviewed 2 weeks ago

I was pleasantly surprised by the quality of the room and bathroom. It was larger than needed and very comfortable. The TV was large and had all the best channels. Check in was smooth and easy and the breakfast was nice too. The only thing that would have made things better was normal scrambled eggs instead of a patty most...

Review collected in partnership with Country Inns & Suites By Carlson
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Thank stevetC9886GK
Central Arizona, Arizona
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Dora Lee G
Reviewed 4 weeks ago

Stayed here on the way back from Coachella...nice, clean hotel and friendly staff and free internet. We checked in late without any problems. Conveniently located right off the freeway. Would recommend this hotel to others.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Y6967AVrachels
Fredericksburg, Texas, United States
Reviewed 4 weeks ago

They added $100 to our credit card bill after we checked out. When we called for an explanation the manager said our dog had caused damage. She is a small, 10-year-old dog who is well trained. I took her outside several times during the evening, and I know there was no damage. This is an older motel that is under...

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Helpful?
Thank Terri J
CarlsonRezidor, Customer Care at Country Inn & Suites By Carlson, San Bernardino (Redlands), responded to this review

Thank you for writing a review. We apologize that you were not delighted with the hotel policy at that time. Your feedback helps us prevent situations such as this in the future. We hope for another chance to have you as our guest at any of our Country Inn & Suites hotels.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities

Additional Information about Country Inn & Suites By Carlson, San Bernardino (Redlands)

Address: 1650 Industrial Park Ave, Redlands, CA 92374-2829
Region: United States > California > Redlands
Price Range: RM445 - RM890 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, San Bernardino (Redlands) 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Country Inn & Suites San Bernardino/Redlands Hotel Redlands
Country Inn And Suites San Bernardino/Redlands
Country Inn Redlands
Redlands Country Inn
Country Inn San Bernardino
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, San Bernardino (Redlands) staff and other travellers.
2 questions
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Newport, Oregon
over a year ago

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Questions? Get answers from Country Inn & Suites By Carlson, San Bernardino (Redlands) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wait until the rooms are fully renovated”
LoveleeviaUSA, 20 May 2017 | Read review
“Zero good rooms from what I can see”
  • sink breaking up with wall
  • furniture?
talaria9, 1 Feb 2017 | Read review
“Third floor for quietness.....”
michaelm454, 25 Oct 2016 | Read review
“never go here!”
379jeremiahk, 9 Aug 2016 | Read review
“Ask for a room on the end. Very large and quiet!”
AZDiddy, 29 Jun 2016 | Read review
5 of 5
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US$126* /night
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Booking.comUS$126
PricelineUS$126
Hotwire.comUS$126
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Prices are for 1 room, 2 adults
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