We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SureStay Plus Hotel by Best Western Point Richmond

{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$89.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Richmond hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "0f4b212fa9e64446982497868a8aa4d5", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":79547,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[125399042],"additionalContentIds":[],"pollCount":0,"checkin":{"day":30,"month":12,"year":2018},"checkout":{"day":31,"month":12,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":98,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"0f4b212fa9e64446982497868a8aa4d5","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":129,"lowestMetaPrice":89,"additionalPartner":false,"highestMetaPriceDisplay":129,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":129,"lowestMetaPrice":89,"highestMetaPriceDisplay":129,"hotelName":"SureStay Plus Hotel by Best Western Point Richmond","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjBmNGIyMTJmYTllNjQ0NDY5ODI0OTc4NjhhOGFhNGQ1IiwiQUlLIjoiMjkzNzBiOWRhMWFiNGYyYWI5MmU2YWY5NjA2ZjAxNDAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "30/12/2018", "checkOut": "31/12/2018", "lowestPrice": "US$89", "hasDates": true, "hacComplete": false, "contentIdMappings": {"125399042":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_responsive","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"]}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"name":"ibex_room_grid_row_responsive","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget","moduleList":[]}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
About
Location
Cleanliness
Service
Value
The new SureStay Plus Hotel by Best Western Point Richmond is opening its doors and inviting travelers to experience one of the newest brands of the Best Western family of hotels and resorts. All of the spacious guest rooms have a microwave and refrigerator and an in-room coffee maker. We have a fitness facility, business center and outdoor pool. You can enjoy a complimentary full hot breakfast every morning of your stay.
Read more
Property amenities
Free Internet
Free Parking
Breakfast included
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Air Conditioning
Refrigerator in room
Family Rooms
Good to know
HOTEL STYLE
Charming
Budget
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:BOOK DIRECT & SAVE
Hotel packages
Reviews (31)
Filter reviews
27 results
Traveller rating
15
3
4
1
4
Traveller type
Time of year
LanguageEnglish
More languages
15
3
4
1
4
Show reviews that mention
All reviews security guard hot breakfast hotel is located clean rooms front desk staff san francisco renovation rates dryer housekeeping
FilterEnglish
Updating list...
1 - 5 of 27 reviews
Hotel's Favourite
Reviewed 4 weeks ago

I don't often write reviews on TripAdvisor, as I use Yelp more often. I feel like when it comes to Yelp, people are more likely to complain rather than leave an actual review. I have been staying here now for about six months. When first...More

Date of stay: November 2018
Thank Josh M
Response from jeanninep148, General Manager at SureStay Plus Hotel by Best Western Point RichmondResponded 4 weeks ago

We want to thank you for the great feedback .Me and my staff work hard to make all guest happy. .Housekeeping works hard keeping the rooms clean and laundry works hard making sure the guest bedding is also clean . Breakfast is prepared every morning...More

Reviewed 9 September 2018

We chose this hotel as it is close to San Francisco but more reasonably priced. While the hotel is located in a more industrial area it is just around the corner from I-580 which will have you in San Francisco in 20 minutes and there...More

Date of stay: September 2018
Thank Anngirlc
Response from jeanninep148, General Manager at SureStay Plus Hotel by Best Western Point RichmondResponded 25 September 2018

Thank you for the awesome feedback .We do get a lot of guest who travel back and forth to San Francisco we also get a lot of compliments on are furnished rooms and how we decorated them and for travelers who need a microwave and...More

Reviewed 2 September 2018 via mobile

I checked in using points. So it was a free stay. I was aware I had a $50 security deposit. Got to my room and was alerted by my credit card company that another $142 was placed against my card. I went back to the...More

Date of stay: September 2018
Thank Eaglehawk59
Response from BestWesternHotels, Corporate at SureStay Plus Hotel by Best Western Point RichmondResponded 5 September 2018

Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us...More

Reviewed 13 August 2018

Changed my reservation from a different hotel to this one a week prior to arrival. I don't regret my choice, however, there were some things about this property that could use improvement. Front desk staff was pleasant, including Josh who checked us in. There was...More

Date of stay: August 2018
Thank TheodensQueen
Response from jeanninep148, General Manager at SureStay Plus Hotel by Best Western Point RichmondResponded 8 October 2018

Me and my team do appreciate your feedback . However we did fix the gap problem on the doors and we will definitely have a better choice of cereal for the kids .We are also working on a few things at hotel to make the...More

Reviewed 9 August 2018

We called around 7am on the day of our check-in to see if an early check-in was available. The young (could tell by her voice ALONG with the lack of customer service experience we perceived she exhibited) front desk associate seemed to brush us off...More

Date of stay: July 2018
Thank Wes K
Response from jeanninep148, General Manager at SureStay Plus Hotel by Best Western Point RichmondResponded 8 October 2018

We are working hard to make all guest happy and also working on are staff attitude and how to work with guest .We are also working on the doors so there are no gaps we want all guest to be happy and leave with a...More

View more reviews
Questions & Answers
Ask a question
kelliskathey
7 February 2018|
Answer
Response from jeanninepetrow | Reviewed this property |
I have a lot of people coming to hotel and no complaints about the area it’s a nice area specially by the water right down the street and the restaurants are very nice as well
0
Votes
jjnlina
28 July 2016|
Answer
Response from serenityarms | Reviewed this property |
Do not trust anything the hotel says. I checked in and out within five minutes. This hotel is really scary. I wouldn't eat any food they provided. I am telling you this is a very bad hotel, gross beyond belief. Plastic... More
1
Vote
Room Tips
"Even numbered rooms are on the inside of the complex, odd numbers are the parking lot/street sides"
TheodensQueen
12 Aug 2018
Read review
"Try to get a room NOT facing the highway."
224wesk
8 Aug 2018
Read review
"away from the train track"
AllyT43
11 Jun 2018
Read review
"all rooms nice"
jeanninepetrow
2 Feb 2018
Read review
Show More 
PRICE RANGE
US$89 - US$158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
days inn point richmond hotel richmonddays inn richmond
FORMERLY KNOWN AS
Marina Bay Inn & Suites
LOCATION
United StatesCaliforniaRichmond
NUMBER OF ROOMS
107
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing