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Heritage Inn Express Rocklin

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106 Reviews from our TripAdvisor Community

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Showing 105: English reviews
Minden, NV
Reviewed 30 May 2016

As others have said, OK, but just OK. A very basic hotel for an overnite stay, but nothing more. Check in was good, staff friendly. But they obviously rent to permanent residents who frequent the parking lot smoking/ drinking beer etc. Room was clean and presentable, and bed comfy. Furniture was old, but ok. Free basic cont breakfast, but go...

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Helpful?
Thank Beave8920
Braham D, Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another...

Reviewed 23 May 2016

The hotel was booked for a three-day stay through Travelocity. Rocklin did not have reservation albeit we had a confirmation number. We asked for a ground floor with two beds. They gave us a third floor queen bed. They reluctantly changed it to a second floor with two queens. One of the beds had a firm 12" mattress whereas the...

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Helpful?
Thank Bob D
Braham D, Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another...

Sparks, Nevada
Reviewed 22 May 2016

Needed a hotel close to a wedding we were attending and my wife chose this place based on proximity. Man, is this place dated. Twenty year old picture tube Zenith TV in the room should give you an idea of the last time these rooms were updated. Walls dingy, carpet old but clean, bathroom the same. The place was quiet...

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Helpful?
Thank Clay G
Braham D, Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another...

Kirkland
Reviewed 19 May 2016

Although it feels like it's in a backwater, the property is well-kept on the inside and the rooms are very large. The one I ended up was a 2X suite with a wet bar and counter in between the two queen beds. TV (an old tube-type) was mounted high, in between the two sub-rooms, on a swivel. Novel approach!

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Helpful?
Thank Roger C
Braham D, Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another...

Reviewed 14 May 2016 via mobile

I booked this hotel last min at a very decent price. Got a double queen room and it was clean and cozy. My friends came over and we hung out. The hotel was pretty quiet. Front desk staff was very nice and friendly. Definitely going to be coming back! Thanks Heritage Inn

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Thank Harpreet J
Braham D, Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do every thing possible to create an enjoyable experience for each of our guests. We hope to see you again. If we...

Reviewed 26 April 2016 via mobile

Terrible experience! The employees here are disrespectful, and RUDE! Last night we checked into our hotel and the young man who checked us in was very sweet, he asked us which room we would like to check in and had a very helpful response when we asked for a taxi. Unfortunately, he was the ONLY respectful individual who works at...

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Thank Rinanem
Braham D, Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. I apologize for not exceeding your expectations. We strive to ensure each and every guest experience is satisfying. Please know that we are taking your feedback to heart and focusing on improving. It is our hope that you will give us another...

Lodi, California, United States
Reviewed 18 April 2016

This was a quick business stay .after 6 hours drive from los angles at rush hour.i arrived at hotel.the check in really quick.room was quite and clean.was a good sleep. Internet and breakfast need upgrade. Thanks

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Thank Satnam P
Braham D, Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do every thing possible to create an enjoyable experience for each of our guests. We hope to see you again. If we...

Reviewed 14 April 2016 via mobile

I met my friends after a long time .. I try to book a hotel in Roseville area .but Saturday all Roseville was sold out ..then we decided to book in Rocklin . Rocklin hotel was not far from my friends house.I booked my room at heritage inn rocklin. I got room 103 . What a nice room .new renovated...

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Helpful?
Thank Ruby P
Braham D, Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do every thing possible to create an enjoyable experience for each of our guests. We hope to see you again. If we...

Citrus Heights, California
Reviewed 14 April 2016

I've been having to stay in some hotels lately in the Sacramento area and been seeing this hotel with low ratings and after booking a night here recently, I understand why~ the Owners/Management have let this place go down hill and it's obvious ~ dirty, not maintained at all and it's no wonder they charge so little to stay here...

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Thank waynepbright
Yuba City, California
Reviewed 4 April 2016 via mobile

The trip was amazing there was no need of anything there everything was provided before we even got in there. The front desk had really good service. The whole area was pretty clean compared to the other motels. Was very visible from the highway.

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Thank jot1224
Braham D, Manager at Heritage Inn Express Rocklin, responded to this review

Let me start by thanking you for completing our Guest Survey regarding your recent stay at our property. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do every thing possible to create an enjoyable experience for each of our guests. We hope to see you again. If we...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff

Additional Information about Heritage Inn Express Rocklin

Address: 4480 Rocklin Rd, Rocklin, CA 95677-2835
Region: United States > California > Rocklin
Price Range: RM306 - RM412 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Heritage Inn Express Rocklin 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Heritage Inn Express Rocklin Hotel Rocklin
Heritage Hotel Express Rocklin
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Questions & Answers

Here's what travellers have asked, with answers from Heritage Inn Express Rocklin staff and other travellers.
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Questions? Get answers from Heritage Inn Express Rocklin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check reviews of places before booking. I picture does not tell you the whole story.”
 of 5 bubbles vfwprez, 31 Aug 2016 | Read review
“Can't say. Maybe Travelocity needs a review. But book a room on the lee side away from freeway.”
 of 5 bubbles 328bobd, 22 May 2016 | Read review
“Ask whether ALL rooms are suites (large), or just some of them.”
 of 5 bubbles RogerC366, 19 May 2016 | Read review
“Otherside of freeway side”
 of 5 bubbles 541satnamp, 17 Apr 2016 | Read review
“Don't bother.”
 of 5 bubbles baddersfamily, 16 Mar 2016 | Read review
5 of 5