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04/02/2018 05/02/2018
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    Extended Stay America - Sacramento - South Natomas

    2810 Gateway Oaks Dr, Sacramento, CA 95833-3509
    +1 877-432-9997
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    04/02/2018 05/02/2018
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    US$76
    US$76
    US$76
    Traveller (24)
    Room & Suite (19)
    Dining (1)
    Overview
    • Excellent17%
    • Very good13%
    • Average14%
    • Poor18%
    • Terrible38%
    3 weeks ago
    “Never again!”
    1 Nov 2017
    “Ehhh... Not the best”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Breakfast included
    Pool
    2.5 Star Hotel
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (144)
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    1 - 5 of 144 reviews

    Reviewed 1 week ago via mobile

    This by far was the most horrible stay I've ever had at an extended stay hotel. I reserved one non smoking room with two full beds. I steed i recieved a smoking room with Dirty comforters, Dusty burnt out lights, Night stand dirty, and the...More

    1  Thank Juan G
    Response from 00esa, Manager at Extended Stay America - Sacramento - South NatomasResponded 1 week ago

    We apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with our Housekeeping and front desk teams and have taken actions to ensure we do not repeat these issues in the future. We are reviewing the situation as...More

    Reviewed 3 weeks ago

    Room was a suite with kitchen but had no dishes, pots or pans, dishwashing sponge or soap, but had one dishtowel. No extra toilet paper, extra complete sets of towels, pillows or blankets. Had to go to the lobby to ask for everything. It had...More

    Review collected in partnership with Extended Stay
    1  Thank jmfylca
    Response from 00esa, Manager at Extended Stay America - Sacramento - South NatomasResponded 3 weeks ago

    Thank you for staying at our hotel. Although you were benefited with our convenient location, we are sorry you were unhappy with our hotel policy in regard to kitchenware and regret the inconvenience caused. Your comments have been shared with the appropriate team members, so...More

    Reviewed 16 November 2017

    There were no linens for the sofa bed. Was told all blankets were being washed at 11pm. We didn’t get a blanket until 2:30am and the previous family who stayed in that room still had items in there and the room wasn’t as clean as...More

    Review collected in partnership with Extended Stay
    1  Thank Tracie E
    Response from 00esa, Manager at Extended Stay America - Sacramento - South NatomasResponded 17 November 2017

    Tracie, we apologize for the service and cleanliness issues you encountered, and that we didn't promptly respond to correct it. We take the cleanliness of our rooms very seriously and what you encountered is not acceptable. Your feedback has been shared with the entire team...More

    Reviewed 9 November 2017

    By far the worst hotel experience I have ever had. The room was dirty and in poor repair. I reserved a nonsmoking queen room; however, received a smoking room with a double bed. The mattress comforter was dirty, there were numerous stains on the carpet,...More

    1  Thank 123bunnyears
    Response from 00esa, Manager at Extended Stay America - Sacramento - South NatomasResponded 10 November 2017

    Please accept our apologies as well every assurance we will be working to address the concerns outlined in your review. Normally our staff does a terrific job of responding to our guests’ needs, and in your case, that did not happen. We value your feedback...More

    Reviewed 3 November 2017

    Tiny rooms, no amenities, empty Kleenex dispenser, no glasses, no ice on premises. I would not recommend. Shower had pubic hair stuck to shower wall. Not clean. While it was very economical to me it was not worth it, and made the wife very uncomfortable.More

    1  Thank Al S
    Response from 00esa, Manager at Extended Stay America - Sacramento - South NatomasResponded 3 November 2017

    Thank you for your feedback. We're sorry you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments will be shared with the team, and...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • US$80 - US$115 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 143
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Extended Stay, Orbitz and Travelocity so you can book your Extended Stay America - Sacramento - South Natomas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Sacramento
    • Also Known As
    • Homestead South Natomas Hotel Sacramento ,
    • Homestead South Natomas Sacramento ,
    • Extended Stay America Sacramento
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    Traveller (24)
    Room & Suite (19)
    Dining (1)
    Hotel & Grounds (11)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    Rosaritogirl
    3 October 2014|
    AnswerShow all 2 answers
    Response from bgould1001 | Reviewed this property |
    i agree. Probably not an option here. They didn't have a shuttle to the airport and the distance to the airport was considerable, although just a freeway drive.
    0
    Votes
    Room Tips
    "Dont stay here if you can avoid it. Rooms are dirty, sparse ammenities, no ice, glasses, wrong phone for..."
    Read review
    "Per the manager, check in early to get the best choice. If you check in late... You get, what you get."
    Read review
    "Stay somewhere else."
    Read review
    "Any other hotel is better!"
    Read review
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