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Sheraton Grand Sacramento Hotel

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Sheraton Grand Sacramento Hotel
Sheraton Grand Sacramento Hotel
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965 Reviews from our TripAdvisor Community

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Showing 949: English reviews
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San Luis Obispo, California
Reviewed 4 days ago NEW

In town for the NCAA Basketball Regional, we were looking for a hotel walking distance to Golden 1 Arena, in a decent neighborhood and near restaurants. The Sheraton Grand Sacramento fit each of these needs. We prepaid our reservation many months in advance. When we arrived little could we have anticipated there would be about a thousand high schoolers in...

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Helpful?
Thank HospitalDude
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for your kind words regarding your recent stay! We are delighted to hear how much you enjoyed your upgrade and we will definitely pass along your comments regarding how helpful Carmen and Nick were! We look forward to welcoming you back the next time you visit Sacramento!

Los Angeles, California
HOTEL’S FAVOURITE REVIEW
Reviewed 3 February 2017

If you have business at the Capitol Building or the Convention Center, this is a good choice along with the Hyatt. The large lobby area and restaurant/bar are located in the old Sacramento Public Market; a historic building opened in 1923. The hotel itself, however, is just a modern block tower. The service is excellent. Room service delivered in less...

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Helpful?
Thank Anthony K
About Hotel's Favourite Review
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are so happy to hear that you had such a wonderful experience at the Sheraton Grand hotel! We will share your positive feedback with our team and we hope to welcome you back for another great stay soon!

Arlington, Virginia
Reviewed 1 week ago

Hotel is centrally located to the convention center and all things downtown. The rooms were updated - WIFI worked great. I was disappointed at the prices at the bar which were more in line with Los Angeles rather than Sacramento prices. Line was incredibly long to check in. The gym was quite nice and used by many guests. Overall a...

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Helpful?
Thank Kauaidudette
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking time to review the Sheraton Grand. We are happy to hear you were able to enjoy our central location here in downtown Sacramento! Thank you for your feedback regarding the long check in lines. I will pass this information along to our Front Desk team! We hope to welcome you back for another stay soon!

Ventura, California
Reviewed 1 week ago

While in Sacramento for a conference recently we booked multiple rooms here at the Sheraton. If you're in town for a conference at the convention center, this is one of the ideal locations. It shares the same block and has quick access to the hall. The rooms are nice and spacious. My only complaint would be that the walls seem...

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Helpful?
Thank Tyskyr
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking time to review the Sheraton Grand. We are delighted to hear you enjoyed your stay with us! We are glad you were able to take advantage of our great location here in downtown Sacramento. We look forward to welcoming you back for another great stay soon!

Pittsburgh, Pennsylvania
Reviewed 2 weeks ago via mobile

This has to be one of my favorite hotels I've stayed at so far. Very friendly and helpful front desk staff. The rooms are clean and most importantly, the beds are extremely comfortable... it was like sleeping on a cloud. This hotel located in a great area, walking distance to the The California State Capitol building / museum and lots...

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Helpful?
Thank Carly K
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for your kind words, Carly! We absolutely love that you were able to enjoy our Sheraton Sweet Sleeper's, our friendly staff and the wonderful location we are in. We look forward to welcoming you back soon for another great stay!

Vancouver, Canada
Reviewed 2 weeks ago

Attended a conference and stayed at this hotel. When we arrived we were upgraded he told us. I'd hate to see the room we would have been in. It was OK, but certainly not Grand. Location (right next to convention centre) is the best part. Some good restaurants nearby. The staff was lovely, always helpful and available. Our room wasn't...

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Helpful?
Thank Ipema58
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for reviewing the Sheraton Grand Sacramento! We are glad you were able to enjoy the location of our hotel as well as our helpful staff throughout your stay! Thank you for your feedback regarding the state of your room. We will pass this information along to the appropriate managers. We hope to welcome you back for another stay...

San Francisco
Reviewed 3 weeks ago

I was at this Sheraton earlier this month for two days to attend a conference across the street at the Convention Center. The location is excellent as it is near the center of things and places to eat. I arrived on a Sunday and purposely early because when I made the reservation, they could not guarantee me a king size...

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Helpful?
Thank ArchiBoi
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

We are so glad to hear you had such a comfortable experience with us at the Sheraton Grand! Thank you for your feedback regarding the amenities we offer both in our rooms and in location to our hotel. We love being in the middle of such a central area! We hope you will visit us again soon so we can...

San Francisco, California
Reviewed 3 weeks ago

Mostly, there's a noise problem at this hotel. Outside of that, it's a great hotel. But noise makes all the difference in a good night's sleep. If I didn't have earplugs with me, I'd have had a terrible stay. The doors are thin - at night I could literally hear the elevator ding all night long and I was a...

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Helpful?
Thank SFBayMommy
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking time to review the Sheraton Grand hotel. We are delighted to hear you enjoyed your stay and the in room amenities we offer! Thank you for your feedback regarding the noise you could hear from your room. This is very constructive information that we will pass along to the appropriate managers as well as our front...

Alturas, California
Reviewed 3 weeks ago via mobile

This hotel is ok. Great location. Front desk staff was great. A few things were awesome and then a few not. First this hotel states it has free wifi. It does not. It's 10$ a day. On top of that something is wonky with cell phones in that buiulding. It wasn't just me either. Lots of people had the same...

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Helpful?
Thank iamsparkl
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking time to review your recent visit with us! We are happy to hear you enjoyed your stay and were able to take advantage of our wonderful location here in downtown Sacramento! We look forward to welcoming you back for another comfortable stay soon!

Visalia, California
Reviewed 13 February 2017

We decided to go to downtown Sac for my mom's 70th bday as it was a midway meeting spot for family around the state. We booked the rooms directly with the hotel in order to be sure we got a room that accommodates our family of 4. The lady we booked with was very kind and helpful. Upon arrival (around...

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Helpful?
Thank tootzie24
Lisa O, Public Relations Manager at Sheraton Grand Sacramento Hotel, responded to this review

Thank you for taking the time to reach out to us in regards to your most recent stay. We are disappointed to hear about your experience with our guest rooms for your mother's 70th birthday. We will speak with the appropriate managers and use this feedback to improve our services. We would love the opportunity to speak with you directly...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated in the heart of downtown Sacramento, you'll find the city's best shopping and restaurants within blocks of the hotel. ... more   less 

Additional Information about Sheraton Grand Sacramento Hotel

Address: 1230 J St, 13th and J Street, Sacramento, CA 95814-2907
Region: United States > California > Sacramento
Price Range: RM833 - RM2,529 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Grand Sacramento Hotel 4*
Number of rooms: 503
Reservation Options:
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Also Known As:
Sheraton Sacramento
Sacramento Sheraton
Hotel Style:
#3 Luxury Hotel in Sacramento
#11 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Sacramento Hotel staff and other travellers.
7 questions
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Penngrove, California
over a year ago
Lower Sackville, Nova Scotia, Canada

See all questions (7)

Questions? Get answers from Sheraton Grand Sacramento Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room not facing J Street.”
 of 5 bubbles HospitalDude, 19 Mar 2017 | Read review
“Rooms at the end of the hallway have two windows, and if you are in a high floor, it's pretty nice.”
 of 5 bubbles ArchiBoi, 2 Mar 2017 | Read review
“5th floor room facing the street was Loud - suggest at least the 8th floor or higher here”
  • 5th floor King
 of 5 bubbles SFBayMommy, 1 Mar 2017 | Read review
“This is a tower, so try to get a room up high for the views.”
 of 5 bubbles tonyk220, 3 Feb 2017 | Read review
“Self-park is cross the street.”
 of 5 bubbles agsalib, 2 Feb 2017 | Read review
5 of 5