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Holiday Inn Express Sacramento Convention Center

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256 Reviews from our TripAdvisor Community

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Showing 249: English reviews
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Phelan
Reviewed 2 days ago NEW

Hotel is in an ideal location, able to walk to so many places. Room was clean, comfortable and quiet. Olivia checked us in and made sure all our needs were met. She was able to answer some of our questions as to where we could grab a fast meal (we were tired from our trip) to where we might like...

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Helpful?
Thank motherof3sons
Singapore, Singapore
Reviewed 1 week ago

Free Breakfast, Free Parking, Good people, Good location. Cannot ask for more. The management in particular strive to make sure that the stay is pleasant. Also, I enjoyed their selection of breakfast items and coffee daily. I would recommend to anyone needing to stay in this area.

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Helpful?
Thank j c
Mohammed N, Loyalty Champion at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear JC, We are so pleased to hear your great words about our staff. It's comments like yours that make us appreciate what we do even more. We will be sure to let Moe know the great things you said about him. It will make his day. We hope you stay with us again on your next trip to Sacramento....

Los Angeles, California
Reviewed 1 week ago

Hotel is well priced and well located. Easy walk to restaurants, the Capitol. It'd be great if they would just cut down on the amount of Febreeze they use. Too much scent! Olivia at the desk was really really helpful.

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Helpful?
Thank Igniculi
Mohammed N, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Igniculi, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I will be sure to share you kind words with Olivia. She is a dime in a dozen and we are lucky to have her. We...

Upper Left Coast
Reviewed 1 week ago

This is a short walk from the Capitol and a bit farther from the downtown buildings. It's on the next block from the Governor's mansion. It's a bit of a rundown neighborhood so not handy to restaurants or shops. However, the rooms are spacious and clean. I liked that they tried to provide extra electric outlets where they could. The...

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Helpful?
Thank umbrellaman
Mohammed N, Loyalty Champion at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Umbrella Man, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Mohammed Nazeem General Manager

Saugus, California
Reviewed 2 weeks ago

Olivia at the front desk was the nicest friendliest most helpful employee I have experienced in my 37 years of travel. I am normally a die hard Marriott fan but I would come back to this location because of Olivia.

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Helpful?
Thank Allen M
Mohammed N, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Allen M, We are so pleased to hear that our staff met your expectations. It's comments like yours that make us appreciate what we do. We will be sure to share your great words with Olivia and the other team members. We hope to see you again on your next trip to Sacramento. Thanks, Mohammed Nazeem General Manager

Stockton, California
Reviewed 4 weeks ago

This hotel was recommended to us when my daughter and I were in town for a dance competition. The location was perfect; right down the street from the Sacramento Memorial Auditorium. Our room was clean, the beds were comfortable (I love that they offered both soft and firm pillows), the fridge in the room was clean and didn't smell like...

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Helpful?
Thank Helene G
Mohammed N, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Helene G, We are so pleased to hear that our hotel met your expectations. I would like to apologize for the experience with the temperature in your room, but rest assured we have fixed the issue. On your next trip, please let the front desk know to place you in a room away from the outside noise and we...

Copenhagen, Denmark
Reviewed 18 February 2017

Location: Fine Reception staff: Very friendly and helpful Room interior: Fine, quite large Room indoor climate: Fine Room equipment: Desk, coffee machine, fridge, micro oven, good storage space Toilet and bath: OK Noise: No street noise, some corridor noise. Internet: Slow Parking: Free and easy Price: OK Elevator: Yes Breakfast: Excellent Safe deposit box in the room: No

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Helpful?
Thank C H
Mohammed N, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear C H, We appreciate you taking the time to give the breakdown of our property. We are actually due for a renovation which will include all new amenities, décor, internet, and there will also be safety deposit boxes in all of our rooms. We hope you give us the opportunity to serve you once again on your next trip...

Lake Elsinore, California
Reviewed 14 February 2017

I feel I should start with letting everyone know that we have not had our trip to Sacramento yet. However, Noel has been the best to work with! She has been incredibly helpful in getting our rooms booked for a convention our company is attending. After making many stressful phone calls to other hotels, finally reaching Noel was a breath...

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Helpful?
Thank SunnyRhiannon
Mohammed N, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear SunnyRhiannon, This review just made our day. Noel is truly a great asset to our company and her can do attitude makes her amazing. She is always willing to assist guests with anything they might need. To know that you were not even at the property and just spoke to her over the phone tells us truly how great...

San Mateo, California
Reviewed 28 December 2016

2 night stay on Christmas Eve and Christmas. Pros: • Friendly staff upon check-in and check-out. • Signature HIE biscuits and cinnamon rolls served for breakfast. Breakfast area had a comfortable dining area • A working hair-dryer was delivered to replace the broken one mounted to the wall that sounded like a coffee-grinder. • Comfy Bed and pillows • Free...

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Helpful?
Thank TravelTrooperX2
Mohammed N, General Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear Traveltrooperx2, We apologize for the inconvenience you experienced during your stay. We take all guests concerns seriously and will be sure to share them with the staff. We appreciate you also taking the time out to say such great things about our staff. We will definitely make sure to correct these issues for your next stay with us. We...

San Jose, CA
Reviewed 29 November 2016

Everything seems old and worn--carpet, paint, odors, mattress. The WIFI was fine. The bathroom was clean. We checked in rather late and left early so we only interacted with one staff person. She was friendly and helpful. We didn't have the breakfast. For the price it was OK.

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Helpful?
Thank CherylSanJose_CA
IHGService, Guest Relations Manager at Holiday Inn Express Sacramento Convention Center, responded to this review

Dear CherylSanJose_CA, Thank you for your recent stay and for taking the time to write a review of our hotel. I am pleased to know that you found our staff to be friendly. While I understand that some aspects of our property did not live up to your expectations, we highly appreciate your comments. Rest assured that we will continuously...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the Holiday Inn Express in downtown Sacramento, a favorite of both Business and Leisure Travelers, Tour and Convention Groups and considered by many as Sacramento s Best Value . We are centrally located across from the historic Governors Mansion and walking distance to the Sacramento Convention Center, Civic Auditorium, State Capital, Government Offices, Wells Fargo Pavilion, Music Circus, Restaurants, Shopping, Movie Theaters and Starbucks. Convenient to historic 'Old Town Sacramento', Sacramento Jazz Festival, Arden Mall, Cal Expo, Raley Fields, Cal State University, UC Davis, UC Davis Medical Center, Sacramento Zoo, California State Parks, Thunder Valley and Black Oaks casinos. Enjoy our Complimentary Breakfast Bar with a wide variety of hot and cold items while catching up with the news reading your complimentary USA Today. Rooms are beautifully decorated and feature in-room coffee service, hair dryer, irons and ironing boards, on-demand pay movies and free wireless Internet access. We also have a business center, fitness facility and free parking. Pets are welcome and we re a 100% non-smoking, AAA approved hotel. ... more   less 

Additional Information about Holiday Inn Express Sacramento Convention Center

Address: 728 16th St, Sacramento, CA 95814-2002
Region: United States > California > Sacramento
Price Range: RM596 - RM1,157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Sacramento Convention Center 2.5*
Number of rooms: 132
Reservation Options:
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Also Known As:
Holiday Inn Express Sacramento Hotel Sacramento
Holiday Inn Sacramento
Hotel Style:
#26 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Sacramento Convention Center staff and other travellers.
3 questions
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Wrightwood, California
Springfield, Massachusetts
San Francisoc, CA

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Questions? Get answers from Holiday Inn Express Sacramento Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good service”
 of 5 bubbles farmerstaff, 21 Mar 2017 | Read review
“Just ask for an upper floor so you're not next to the parking lot.”
 of 5 bubbles umbrellaman, 18 Mar 2017 | Read review
“Special Needs rooms? Very quiet and clean property.”
 of 5 bubbles 952bryanb, 13 Oct 2016 | Read review
“Uber to downtown is about $5. Or you can walk. No issues with WiFi. 2 parking permits per room.”
 of 5 bubbles ivano211, 6 Oct 2016 | Read review
“Expect to pay a hefty, surprise fee for pets.”
 of 5 bubbles keithg96, 11 Sep 2016 | Read review
5 of 5