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Best Western Plus Sutter House

CancelonUS$129*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$237*
US$129*
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US$155*
US$155*
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Best Western Plus Sutter House
Best Western Plus Sutter House
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695 Reviews from our TripAdvisor Community

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Showing 652: English reviews
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Victoria, Canada
Reviewed 2 days ago NEW

This was one of the worst hotels I have ever stayed in. Ask yourself this...what is a hotel trying to hide when all you can smell is neutralizer? Our room was clean - but the furniture was run down. Our room smelled so bad - perfume based neutralizer - hindsight, we should have asked to be moved. We figured that...

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Helpful?
Thank JenandBobby
lagny sur marne
HOTEL’S FAVOURITE REVIEW
Reviewed 19 April 2017 via mobile

Nice staff very helpful and friendly with a warm welcome! Very clean and big rooms, well located Downtown Sacramento, everything is at walking distance. We booked last minute and the whole place came as a very good surprise to us! We m recommend for any stay in Sacramento.

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1Thank biliwitz
About Hotel's Favourite Review
doris1974, General Manager at Best Western Plus Sutter House, responded to this review

Dear Traveler, We are so happy that you enjoyed your stay with us and we look forward to welcoming you back!

Mt. Shasta, United States
Reviewed 4 days ago NEW

We love the location of this hotel, it's easy walk to the Capitol and Golden One Stadium, close to shopping and restaurants. Very clean and nicely landscaped. Professional staff that are friendly and helpful. Nice pool / patio area and gym. Full hot breakfast is good and also has covered FREE parking all day! A real gem in the heart...

Review collected in partnership with Best Western
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Helpful?
Thank Ed V
doris1974, General Manager at Best Western Plus Sutter House, responded to this review

DearTraveler, Thank you so much for taking the time to review our hotel, we hope to see you again in the future

San Clemente, California
Reviewed 1 week ago

Hotel is very clean, room is large and spacious. Easy walking distance to Downtown area, great restaurants near by. Breakfast at hotel is just fair, or I would have gone with 5 stars. Wireless internet in the room has worked well. Free parking is a bonus.

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Helpful?
Thank Allyson C
doris1974, General Manager at Best Western Plus Sutter House, responded to this review

Dear Traveler, Thank you for your kind review, we hope to see you again in the future.

Reviewed 1 week ago

The staff was great however the property was not. The advertise a free Continental breakfast but they actually make you pay. They also do not let you take your breakfast to your room. The location was good but tha its about it

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Helpful?
Thank Katrinaa G
doris1974, General Manager at Best Western Plus Sutter House, responded to this review

Dear Traveler, Are you sure you stayed with us? We have a wonderful continental breakfast and it is complimentary, and we have no problem with you taking your breakfast back to your room. Perhaps you got us confused with another hotel.

Reviewed 2 weeks ago

staff was pleasant and helpful, room clean and enough lighting to actually see! Slept like a baby. Pool and free parking are much appreciated. Restaurant was good, and quick. Great location for business travelers. Will stay here again next time i have business in Sac.

Review collected in partnership with Best Western
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Helpful?
Thank R8939DUjuliea
Reviewed 2 weeks ago

If you are on a business trip for more than one day in the area, it is not a good choice due to noise problems from the pool area. Many of the rooms are subjected due to the pool being in the center and many of the rooms on all levels surround the pool on all 4 sides.

Review collected in partnership with Best Western
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Thank 1travelgg
doris1974, General Manager at Best Western Plus Sutter House, responded to this review

Dear Traveler, I am so sorry that you were disturbed by the people using the pool, it normally is very quiet, as most of our guests are business travelers during the week and they rarely use the pool as a gathering place. However, during your stay there was a city wide convention that filled most of our rooms and the...

Redding, California
Reviewed 2 weeks ago

We stayed at BW Sutter House the night of Chainsmokers concert at the Golden 1 Center. Parking was included in hotel fee, 10 or so minute walk to show. Hotel staff was great! Clean, comfy, fairly priced, and solid breakfast. I will definitely stay there again.

Review collected in partnership with Best Western
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Helpful?
Thank yredding
Fresno, California
Reviewed 2 weeks ago

Great place! Home away from home! Place is clean and staff is very friendly and nice. Will be back soon! Look forward to my next visit. Thank you Yvette and team. Love my trips to Sacramento. I will stay there in the future.

Review collected in partnership with Best Western
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Helpful?
Thank bigbry7
doris1974, General Manager at Best Western Plus Sutter House, responded to this review

Dear Traveler, We love that you have made us your "home away from home" and we look forward to seeing you again soon!

San Francisco, California, Usa
Reviewed 3 weeks ago

My 2 brothers and I took a sibling trip, and stayed here. It is in a very convenient location, within walking distance to the Capitol, restaurants and bars. The staff were all very friendly and helpful. Room 238 overlooked the nice pool area and we all found the hotel very quiet and extremely clean.

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Helpful?
Thank Kathleen K
doris1974, General Manager at Best Western Plus Sutter House, responded to this review

Dear Traveler, I love taking trips with my siblings! You make such great memories, and we are happy to be a part of those memories. Thank you for staying with us and we hope to see all of you again.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Laundry Service

Additional Information about Best Western Plus Sutter House

Address: 1100 H St, Sacramento, CA 95814
Region: United States > California > Sacramento
Price Range: RM586 - RM1,288 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Sutter House 2.5*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Best Western, Travelocity, Hotels.com, Orbitz, Hotwire, Priceline, Cancelon, getaroom.com, HotelsClick, TripOnline SA and HotelQuickly so you can book your Best Western Plus Sutter House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Sutter House Hotel Sacramento
Best Western Sutter Hotel
Best Western Sacramento
Sacramento Best Western
Hotel Style:
#5 Romantic Hotel in Sacramento
#5 Family Hotel in Sacramento
#8 Best Value Hotel in Sacramento
#8 Business Hotel in Sacramento
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Sutter House staff and other travellers.
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Questions? Get answers from Best Western Plus Sutter House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Outter rooms face to street, so you hear the cars and commuter train. Maybe request a pool facing room”
allysonc714, 17 May 2017 | Read review
“I liked staying on the 2nd floor (that's as high as it goes) and there is an elevator.”
kathleenk435, 3 May 2017 | Read review
“Ask for a room on the inside by the pool or on the backside away from the street. Can't guarantee it will be quieter but should be.”
LodiDazzles, 15 Mar 2017 | Read review
“Have never had a bad room”
GeorgeF928, 3 Feb 2017 | Read review
“location is quiet.”
Lindainvegas, 1 Jan 2017 | Read review
5 of 5
Cancelon
US$129* /night
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AMOMAUS$237
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*Disclaimer
Prices are for 1 room, 2 adults
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