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All reviewsholiday innhotel restaurantbed was very comfortablepool and hot tuban updatewould stay here againking roomconvenient locationfront desk stafflobby areaenjoyed my stayfitness centernice roomsbusiness centersacramento areaarborfreeway
In hindsight, I should have looked through the traveler photos for this property. I run a 5 star hotel myself, and so you might think my expectations are too high.
I had to travel to Sacramento for a business trip, and I wanted a nice...More
1 Thank Piper L
Response from pchand, Front Office Manager at Crowne Plaza SacramentoResponded 1 week ago
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza SACRAMENTO NORTHEAST.
I would like to start by apologizing to you for the inconveniences you faced during your stay.
We are sorry that to hear...More
September 7, 2017--We stayed at the Crowne Plaza at 5321 Date Ave, Sacramento, CA. We booked it directly through Crowne Plaza website. The hotel is an older one but clean and in good condition. The staff is efficient, courteous, and attentive. Our room was clean,...More
I stayed on the 6th floor in single king room and I enjoyed the comfort of a great bed that had nice clean sheets and wonderful pillows! Customer service was great for me. Check-in was quick and easy and they were quick to respond when...More
The location while handy to the freeway, is terrible, and was seemingly in the middle of nowhere. Our room was current but the maintenance crew and housekeeping are doing a poor job. The wallpaper had deep scratches along one wall and was peeling of the...More
Response from pchand, Front Office Manager at Crowne Plaza SacramentoResponded 18 January 2018
thank you for writing. We have some challenges due to age of the property. Freeway noise which is certainly unavoidable. However, there is not excuse to maintain and keep the property clean.
We appreciate your feedback. I assure you that we will diligently...More
The location is not super beautiful, yet convenient and the rooms could use an update, yet are SUPER CLEAN. The customer service at this hotel gets the 5 stars for me. Everyone at this hotel is extremely pleasant and willing to help you...More