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Crowne Plaza Sacramento

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Traveller (111)
Room & Suite (48)
Pool & Beach (8)
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Overview
  • Excellent17%
  • Very good39%
  • Average26%
  • Poor10%
  • Terrible8%
Travellers talk about
“holiday inn”(19 reviews)
“panda express”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (303)
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53
109
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26
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All reviewsholiday innpanda expresshotel restaurantpool and hot tubwould stay here againquiet rooman updateking roomfront desk stafflobby areabeds were very comfortableconvenient locationfitness centerarborfreewayrosevillemattress
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41 - 45 of 296 reviews
Reviewed 14 March 2017 via mobile

Stayed here for a weekend convention. Hotel staff was clearly not prepared to handle a convention. It is an older hotel and needs to be updated. They never answered the phone when we would try and call for services or to ask questions. The rooms...More

Thank kbsa
Response from pchand, Manager at Crowne Plaza SacramentoResponded 17 March 2017

Thank you for telling us about your stay. We're very sorry that you were not happy. We are investigating to find out why the phone was not answered promptly and the ice machine was not repaired. We're also sharing your comments with our Executive Housekeeper...More

A TripAdvisor Member
75
Reviewed 6 March 2017 via mobile

Stayed two nights. Price was moderate, quality better than most at that price. Good bed, warm shower. Would have been better with nice continental breakfast. Location near major highway was convenient but quite far from airport.More

Thank A TripAdvisor Member
Response from pchand, Manager at Crowne Plaza SacramentoResponded 7 March 2017

Thank you very much for staying with us and for taking the time to write about your experience. We're glad that you liked the bed and shower. For your next trip; we offer several packages that include a full breakfast buffet. We hope you'll choose...More

Reviewed 12 February 2017

I stayed one night on a business trip. The wall were very thin, and I could hear everything through both adjoining walls. There was also black mold on the top window jam, which I noticed when closing the drapes. The room and the hotel as...More

Thank hbellu0mini
Response from pchand, Manager at Crowne Plaza SacramentoResponded 14 February 2017

Thank you for taking the time to write about your experience. We're glad that you were comfortable in the bed and were impressed by our staff. However; we must apologize for the chaotic conditions you described. It is extremely unusual for multiple ice machines to...More

Reviewed 11 February 2017

I hated to see the bad reviews below because that wasn't my experience at all. I was traveling to Sac with no plan and no place to stay, I was at a La Quinta in Anaheim - that's a bad review in itself, but I...More

Thank TF271
Response from pchand, Manager at Crowne Plaza SacramentoResponded 14 February 2017

Thank you for writing about your stay with us. We truly appreciate your kind words about our staff; although they should have inspected your room before you checked in so you would not have to call maintenance. We're sorry that you were not impressed by...More

Reviewed 8 February 2017

I stay at a lot of IHG properties and the Crowne is usually one of their better hotels but in this case it looks as though it has just gone through a poor update. The wall paper is peeling and lifting up at the seams,...More

Thank Gndmwing
Response from pchand, Manager at Crowne Plaza SacramentoResponded 10 February 2017

We're very sorry for the condition of your room. A room in that state should not have been in inventory. We're sharing your comments with our Rooms Director to find out why it was used. We're also having our engineers address the room immediately. We...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$89 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Sacramento
#4 Best Value Hotel in Sacramento
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$89 - US$230 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Sacramento
#4 Best Value Hotel in Sacramento
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (111)
Room & Suite (48)
Pool & Beach (8)
Dining (5)
Business Centre & Event Rooms (3)
Questions & Answers
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Amy Y
16 November 2016|
AnswerShow all 3 answers
Response from Darlene M | Reviewed this property |
For contractual enforcement and liability reasons, you must be 18 or older to rent a hotel room in the state of California. I am not sure why the laws are for other states.
0
Votes
Amy Y
16 November 2016|
AnswerShow all 3 answers
Response from Chris M | Reviewed this property |
If you have a major credit card in your name and a driver's license I doubt you would have a problem getting a room provided you were not drawing unwanted attention.
0
Votes
Never2MuchTravel
16 March 2016|
AnswerShow all 6 answers
Response from Darlene M | Reviewed this property |
My room did not have this option. The front desk will know which rooms, if any, have pull out sofas.
0
Votes
Room Tips
"Stay away from Highway 80 - it is LOUD"
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"Pick rooms away from the freeway side."
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"not sure this is poosible"
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"We were on the first floor which made it convenient to get to our car. We asked for a room away from the..."
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